Tango vs TapMango

RATING:

4.8

(472)

Tango has 472 reviews and a rating of 4.8 / 5 stars vs TapMango which has 162 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (472)
4.8 (162)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 19, 2024
September 22, 2022
Pros/Cons
  • Pros

  • It is easy to claim your rewards and incentives. It is secure and very simple steps are there to follow if you need to claim rewards.
  • This is a nice software to give rewards and use as incentives for different things. People love getting gift cards.
  • Cons

  • It isn't available at most places and you may forget what username or email you signed up with.
  • Customer service and communication with this company is terrible. You cannot easily get ahold of anyone.
Read all user reviews
  • Pros

  • Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.
  • Easy to setup and get started and price was reasonable.
  • Cons

  • Therefore, I don't use this feature which I regret. Another challenging area is the lack of integration with my point of sale software, EposNow.
  • I reached out to complain to support and the response was blaming my customers. UX never blames the customer, but in this case the customer was blamed).
Read all user reviews
Pricing Range
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$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos