# Trustpilot vs Yotpo - 2026 Comparison - Software Advice

> Trustpilot vs Yotpo - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/vs/yotpo

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Trustpilot vs Yotpo

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 4, 2026

# Trustpilot vs. Yotpo: 2026 Comparison

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1M + Businesses Helped

Updated June 4, 2026

# Trustpilot vs. Yotpo: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)

[Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)

4.5

[(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/)

Starting Price

$299.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Customer Support

Cons:

-   Review Management
-   Pricing

Who uses Trustpilot

Based on 1205 reviews

-   Popular among: Small businesses
-   Most common industries: Retail, Consumer Goods & Services (18%), IT & Software Development (14%) and Professional Services (11%)
-   Top use cases: Customer Experience (28%), Review Management (22%)

74% of users recommend this product

[](https://www.softwareadvice.com/marketing/yotpo-profile/)

[Yotpo](https://www.softwareadvice.com/marketing/yotpo-profile/)

4.5

[(376)](https://www.softwareadvice.com/marketing/yotpo-profile/reviews/)

Starting Price

$199.00per month

Free trial

Free version

Pros:

-   Customer support
-   Ease of collecting reviews

Cons:

-   Pricing
-   Navigation

Who uses Yotpo

Based on 376 reviews

-   Popular among: Small businesses
-   Most common industry: Retail, Consumer Goods & Services (55%)
-   Top use cases: Review Management (18%), Customer Experience (6%) and Customer Loyalty (6%)

72% of users recommend this product

[](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/)

Trustpilot

4.5

[(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/)

[](https://www.softwareadvice.com/marketing/yotpo-profile/)

Yotpo

4.5

[(376)](https://www.softwareadvice.com/marketing/yotpo-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.5

Based on 1,205 reviews

Ease of use

4.6

Value for money

4.2

Customer support

4.2

Functionality

4.4

4.5

Based on 376 reviews

Ease of use

4.4

Value for money

3.9

Customer support

4.5

Functionality

4.4

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 1,581 reviews from Customer Experience

* * *

Campaign Management

N/A

Dashboard

4.2

Data Visualization

4.4

Engagement Tracking

4.4

Negative Feedback Management

4.2

Real-Time Notifications

4.8

Campaign Management

4.4

Dashboard

N/A

Data Visualization

N/A

Engagement Tracking

N/A

Negative Feedback Management

N/A

Real-Time Notifications

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

HootsuiteNot enough reviews

](https://www.softwareadvice.com/collaboration/hootsuite-profile/)[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Meta for BusinessNot enough reviews

](https://www.softwareadvice.com/social-networking/facebook-profile/)

[

BigCommerceNot enough reviews

](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[

RemarketyNot enough reviews

](https://www.softwareadvice.com/marketing/remarkety-profile/)[

Adobe CommerceNot enough reviews

](https://www.softwareadvice.com/inventory-management/magento-commerce-profile/)

## Reviews

* * *

RS

Radha S.Legal AssistantLegal Services, 51-200 employees

"It provides a trusted space for customers to share genuine feedback while helping businesses understand their reputation and identify areas for improvement."

Apr 27, 2026

RS

Radha S.Legal AssistantLegal Services, 51-200 employees

"However, managing reviews can sometimes be challenging, particularly when dealing with feedback that feels misleading or unfair."

Apr 27, 2026

NM

NATASHA M.ControllerRetail, 11-50 employees

"The reporting was very efficient, you could drill down into a customer portfolio and see all the earned/spent points at any given time."

Oct 6, 2025

VR

Verified ReviewerSr Manager, Digital MarketingMarketing and Advertising, 11-50 employees

"SMS is not competitive with dedicated tools."

Apr 10, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[SurveyMonkey vs Trustpilot](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/trustpilot/)[Broadly vs Trustpilot](https://www.softwareadvice.com/review-management/broadly-profile/vs/trustpilot/)[TrueReview vs Yotpo](https://www.softwareadvice.com/reputation-management/truereview-profile/vs/yotpo/)[Birdeye vs Yotpo](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/yotpo/)