Voucherify

RATING:

4.7

(23)

About Voucherify

Voucherify is an API-first, cloud-based promotion and loyalty management platform for digital teams. It assists in growing customer loyalty, acquiring new customers, and boosting revenue with targeted incentives and contextual rewards. We help companies of all sizes launch, distribute and track customized coupon, gift card, referral, discount, loyalty programs, and giveaway campaigns and landing pages like e-commerce giants do, but at a fraction of the cost. The platform was designed with both marketers and developers in mind, allowing the launch of both simple discount scenarios and complex reward programs. Voucherify also helps with promotion distribution by offering numerous messaging channels or integrating with many outside communications and e-commerce providers...

Voucherify Pricing

Pricing is based on the number of monthly and hourly API calls. Voucherify also considers the number of projects, support mode, and additional features (e.g., white-labeling) when defining pricing levels.

Starting price: 

€169.00 per month

Free trial: 

Available

Free version: 

Available

Choose different incentive types and discount effects with an intuitive dashboard.

Voucherify Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Voucherify

1 - 5 of 23 Reviews

User Profile

Graham

Verified reviewer

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great tool for our voucher management

We are managing all our voucher needs via Voucherify. It replaced an old Wordpress Solution and we have not looked back. Excellent customer service.

PROS

Easy to use, very reliable and modern interface. Stable API on multiple platforms.

CONS

Slightly quirky UI for handling downloads in the dashboard.

Subhahsis

Health, Wellness and Fitness, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Voucherify - a great product that fills a niche gap in eCommerce

This is a great light weight product that fills the gap in the ordering process and promotion management system nicely. Below are some of our wish list, some of them may have already been implemented. Future enhancements 1) Ability to publish coupons for customers • Ability to publish coupons from the coupon creation screen for a segment of customer • Ability to delete a publication for a coupon from a customer or customer segment 2) Dashboard • Display redemptions individually for all the active coupons • Display redemptions for expired coupons • Display Total $ value of discount offered vs total order value received. 3) Redemptions • Search criteria for Filtering based on Coupon code • Search criteria for filtering based on customer (source id) or Customer name • Columns for the “Discount Amount” and “Order Total” in the results set 4) Customers • Ability to delete multiple customers at a time from the customer list 5) Orders • Ability to display the discount amount along with other order details • Ability to list the orders-based Source ID or order number of the calling system • Search criteria based on the Source ID, Coupon, and Order number

PROS

1) The design, the service based design and the traceability of each of the calls greatly help us troubleshoot 2) The role authorization was also very robust in terms of flexibility. 3) Performance of the service call was great. 4) The concept of meta-data, this help us customize the product for our account specific coupons. 5) The redemption log and internal linkages, redemptions are not impacted even if the old coupons were deleted. 6) Import and export of data worked like a Charm every time, even with special characters.

CONS

1) Search feature within the coupons, customer was not great, we struggled many times to locate the data 2) Redemption table did not had search capabilities, difficult to analyze the data 3) The new design made it more complicated to setup a coupon, also there were bugs on different bowers like IE. 4) Analytics was not robust to suit our needs

Reason for choosing Voucherify

1) Economical 2) Not intrusive, and light weight 3) Lot of features

Reasons for switching to Voucherify

This was entirely a business stakeholder decision. Most like reasons could be that integrations with sales force - Marketing cloud and other CRM system was not readily available without much development.

NICK

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2020

Good product but needs some improvements

I have struggled with certain elements of this implementation and the support (email only) although good wasn't timely enough for my work schedule. However, now I have come out the other end I can see the benefits of using it. I would like to see a test mode where you can wipe all the data (apart from the campaign settings etc) and make changes to some settings that become fixed.

PROS

Once up and running it is easy to use and the API is pretty comprehensive

CONS

It is a bit of a minefield for integrating with Woocommerce. It is really not clear how to setup a two-way referral campaign. Woocommerce plugin is a bit buggy.

Reason for choosing Voucherify

It seemed the only option that would work with Woocommerce out of the box

Vendor Response

Thanks Nick! We'll be improving Woocommerce integration later this year.

Replied April 2020

Alicia

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Voucherify offers customer loyalty solutions with their referral and loyalty programs.

We use Voucherify to set up sale campaigns, our referral program and gift voucher program. Campaigns can be set up easily and planned far in advance with Voucherify’s start and end date options. Voucherify offers solutions to help manage customer discount programs and with their customer support has been a program we use daily.

PROS

Generating both one off and bulk codes can be done with ease. Campaigns allow multiple discount levels allowing you to reward your most loyal customers. Customer support is helpful and knowledgeable.

CONS

The search tool is case sensitive and does not search partial codes which can be a hindrance with multiple people setting up campaigns and issuing codes.

Andreea

Transportation/Trucking/Railroad, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

An efficient voucher solution and beyond, at an extraordinary price

Voucherify helps in boosting retention and user engagement, as well as in acquisition campaigns tailored to custom, specific audiences we have in mind in order to expand our product.

PROS

The customisability of the API and its rich documentation conquered the development team literally. The API is modern and documented in much detail, being a perfect companion to the dashboard offered, this way blending an end to end overview of the voucher usage within the user journey and contains an intuitive user interface which allows even non-technical users a smooth walkthrough for defining campaigns. The metadata and its reachability in queries provides a great way to boost customisation of various business rules applying to our product offerings. The customer success and the technical demos are amazing and all our requests so far were met with great speed and high quality response. A very pleasant collaboration!

CONS

For now we are very content with Voucherify's product offering and look forward to the new features to be released soon in the geolocation area, which will help enhance our product further.

Reason for choosing Voucherify

The great offering for the price, high value functionality for the price.