VYPER

RATING:

4.61

(84)

About VYPER

VYPER is a customer loyalty management solution that helps businesses conduct contests, set up reward programs and manage giveaways on a centralized platform. It allows team members to use the pre-designed templates to create and customize landing pages with the brand logo, colors, themes, text, images and videos. VYPER enables staff members to embed custom sign-up forms and intercom-style contest widgets across landing pages to capture lead details. It allows employees to distribute bonus points and rewards based on campaigns and referral links sharing by customers across social media platforms, such as Pinterest, Instagram and Facebook. Additionally, it offers a built-in cheating prevention algorithm that enables users to identify fraudulent activities and disqua...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

VYPER Pricing

Pro: $34/month paid annually or $49/month paid monthly. Enterprise: $104/month paid annually or $149/month paid monthly. Agencies / big brands: $209/month paid annually or $299/month paid monthly.

Starting price: 

$34.00 per month

Free trial: 

Available

Free version: 

Not Available

VYPER header area
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VYPER Reviews

Overall Rating

4.61

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 84 reviews

User Profile

Eric

Verified reviewer

Company size: 1 employee

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2018

Contest made Simple

Building a list in a new niche. The fact that the Vyper teams never seem to be satisfied with the status quo make me feel very positive that the future is going to be bright.

Pros

It took me less time to set up a campaign with Vyper than anything I ever used. My results have been good. The pages seem to be easy enough for participants to follow. The Bonus Entries are super simple to set up. The content upgrades are really good and very effective.

Cons

I still don't like the look and feel of the interactive popups.

Response from VYPER

Thanks Eric, we want to always be pushing the boundaries ;)

Replied September 2018

Richard

Company size: 2-10 employees

Industry: Cosmetics

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2021

CameLife's Early Experiences With Vyper

Easy to use, works straight out of the tin.

Pros

Vyper is easy to set up; we had our first competition going within 3 days of purchase. We've added just under 1000 new names to our list and are already seeing sales come through from that list. Its the best "top of funnel" marketing we have ever used; we get great cost of acquisition. I love the flow of ideas from [SENSITIVE CONTENT HIDDEN] by email and on the FB group; very well presented and motivating.

Cons

The branding options are limited; I'd like to be able to get the landing page exactly on brand in terms of colour, imaging and ratios of colour to white. Not sure if this affects results; it might just be that I own our brand guide. A native integration with our omni-channel marketing solution would be helpful, although we now have a Zap in place. The help articles aren't easy to search and sometimes its hard to see whether they refer to Vyper 1 or 2.

Reasons for choosing VYPER

Your marketing was very good; great retargeting that presented solutions rather than shout about your product. The ability to run multiple competitions concurrently appealed; most only allow on at a time or per month. Great reviews.

Response from VYPER

Thank you so much for the feedback Richard. Will be sure to go in and clean up some of those support articles.

Replied May 2021

zach

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

February 2018

Vyper was not a good contesting platform

I didn't really get any benefits. It ruined my campaign and I couldn't be more displeased with them. It was pretty awful to be honest.

Pros

I honestly liked the most how easy it was to set things up. However, that is about where it ends for my likes.

Cons

I didn't like pretty much everything about Vyper. They had horrible support, their software was slow to load and was buggy. It was an eye opener how bad they truly were.

Response from VYPER

Hi Zach, so sorry to hear that this downtime affected you, we would be more than happy to refund you of course. Unfortunately this issue was out of our hands and an issue with our hosting company, we had no control over the downtome and tried everything possible to get this back up as soon as possible! Again so sorry for this having an effect on your experience.

Replied February 2018

Vanessa

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

December 2020

Client loved the engagement & results

The VYPER platform was an excellent solution for growing my client’s email list and increased sales conversion from her existing customer base.

Pros

The contest software was intuitive, user friendly, and easy to set up. The desktop and mobile consumer-facing view of the contest looked *very* professional and similar to a contest experience a consumer would expect to get from a big brand like Coca-Cola. Client really loved the high-tech (functionality), big budget look and feel without the big ticket price. My client and I both loved the contest feature that allowed contest participants to take custom-defined actions to earn more contest points like sharing posts to different social networks, writing a product review if they were an existing customer, tagging people on specific social posts that they thought would be interested in my client’s products. The other feature we loved that really motivated people to share the contest more was that people could unlock exclusive offers to shop and save online as they completed more of the contest actions. Overall an excellent experience for my client and her audience/customers. Ran the client’s contest for only 1 week, and my client generated in 1 week the revenue she typically generates in 1 month. Highly recommend.

Cons

I would have like to be able to make edits on the backend of the contest from my phone (mobile) but maybe that’s a feature that will be available in the future? Even without that though the overall experience & results were excellent.

Response from VYPER

Thanks Vanessa, great feedback on the mobile editing option. Thanks for the detailed info!

Replied February 2021

Anonymous

Company size: 10,000+ employees

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

October 2018

Amazing Software for Contest Giveaways and Promotions

Pros

Although I’m a graphic designer, I also help the marketing team in getting the word out about our latest projects. Since we all worked together to create something so amazing, it’s ideal that we use our efforts to help make the launch successful. This is where Vyper comes to the picture. Vyper is a very useful tool for managing contest giveaways. We discovered that people love freebies and upon organizing this marketing strategy, the marketing team were able to gather contact info and leads of potential clients. We gained more followers in social media and it soon caused a ripple.

Cons

Unfortunately, you won’t get much support from the customer service department and this is one area where they should. You can’t have a good software without excellent customer service. They go hand-in-hand.

Response from VYPER

Thanks for the feedback, would love to learn more about your customer service experience with us (email jack@vyper.io). We are always looking to improve.

Replied November 2018

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