Awesome experience I always suggest to go for XOXO vouchers for employees recognition

We are using for long service award as well quarterly rewards and recognition program

Pros

Immediate response from customer support Can be accessible to most of the top websites Doing great in US too

Cons

Nothing much. But can work on with deadline. One service request should not take beyond 24hrs to close

Great Product

Fantastic

Pros

- User Friendly - Intuitive UI - Customer Support

Cons

- Don't really have any complaints about the product

JPPLReview

Rewards and recognition Service award Birthdays

Pros

great customer support team and proactive support now

Cons

less features and functions low Engagement on the platform

Engaging Software

Great! The team is prompt and helpful

Pros

The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.

Cons

We can only reward points. Would appreciate if a service of rewarding with gifts is introduced i.e. instead of giving 1000 points to someone if I can give them a movie voucher.

Giftxoxo Rewards Platform Review

Great

Pros

Ease of use and the way one can navigate through the portal without much hassle.

Cons

Nothing as such. However something can be improved on the end side.

AUTHENTIC FEEDBACK

ONCE I HAD SOME ISSUE WITH THE PRODUCT AND THE CUSTOMER SUPPORT DELAYED IN RESPONDING. NOW THEY REPLY INSTANTLY TO MY EMAILS. HAPPY WITH THIS.

Pros

PLUS POINT IS IT HAS VARIETY OF OPTIONS TO CHOOSE.

Cons

ONCE I HAD A BAD EXPERIENCE WITH THE CUSTOMER SUPPORT WHICH I DIDN'T LIKE. BUT NOW THEY HAVE IMPROVED A LOT.

Nice and easy to use product

overall good, I think you provide a service which is better than other companies we've tried. A bit more focus on customer service and not only on sales and upselling would be appreciated

Pros

Easy to pull reports, different features can be implemented upon request

Cons

discount % on gift cards - we had a few issues with the API that took some time to be resolved and a few level of escalation

A Mixed Bag

Pros

The variety of options to choose from is the prime outstanding feature.

Cons

Not very intuitive to use. The cost of some experiences on website is more than if you directly approach the vendor/restaurant/experience place.

Flexibility to the max

We use XOXODAY for rewarding our employees and this has solved the problem of selecting the right gifts for them. You can simply give them the voucher and the problem is solved. The employees just love it.

Pros

XOXODAY allows you to choose the gift of your choice. There's a wide range to choose from which allows the user to actually get the best out of it.

Cons

The SPOC changes every now and then. The complaints and concerns are not handled on time.

My review for Xoxoday

Pros

The user-friendliness and ease of use of the platform

Cons

Not having the capability of multiple-language support

Xoxo day review

1. It really Solved the hassle of contacting Multiple vendors and providing KYC across 2. Placing Terms and Conditions against each gift voucher is awesome. 3. One stop solution for all the redemption needs .

Pros

Easy to use and integrate. Great number of vendors and options to chose Very simple interface

Cons

The name labels in the interface are little confusing if I want to add existing Company points to my rewards. Some fine tune required

Best gifting option for your employees

Pros

It's easy to use and useful for your employees. Xoxoday has plethora of vouchers/ gifts to choose from, which enables employees to use the gifts as per their needs and not as per your choice. Easy to redeem and has a good customer support service.

Cons

None so far. Interestingly this form is not allowing me to submit the above text alone, its compelling me to write more in this field! Honestly, I have no cons to write!

Pros and Cons

Very good except the process of utilising card and the charges on each utilisation

Pros

Flexibility of usage among various websites and companies.

Cons

steps in usage is not simple. Quite lengthy procedure.

Good product, can be more user friendly

Very good solution for rewarding which has great potential if this can cater requirements of organizations

Pros

Easy Navigation Quick resolution Flexibility

Cons

I am spending time on password reset & account related query being Admin which can be avoided Requested for Xoxoday person to be visiting our campus on frequent basis which is in discussion from long time

XOXO

this is perfect

Pros

this is very easy to use, i can use this product at many of shops

Cons

its paper less, i received this on my email id

Very Good Platform for Bulk purchase of Gift Vouchers for your Employees

Pros

The Platform gives the user option to select any Voucher of his/her choice once redeemed

Cons

Voucher can only be redeemed by the Organization's Domain or Gmail Domain , If purchased for any other person from another Organization , He cannot be able to redeem the Voucher from his Organization's Domain

Been a year, smooth with minimal concerns so far!

Pros

- Extensive catalog - Quick response for queries - Insightful admin portal

Cons

Reconciliation cycles can be improved to avoid potential outages faced by end-users.

Amazing Experiences as Gift

Along with the normal reward and recognition through different vouchers they have a unique catalog of experiences world wide which as an employee can redeem.

Pros

Along with vouchers and brands a unique and different Experience Gifting like in the category of Adventure, Gourmet, Health & Wellness, Tours & Gateways, Hobbies & Activities

Cons

Need to cover more places and expand their services to different city experience wise.

Feedback

I did enjoy the experience

Pros

Easy to use and accepted widely; It is not limited to a single website

Cons

All the codes and processes; Took longer than a saved record on Amazon

Happy With XOXO

Its really great association with XOXO we have almost completed 10-15 orders with XOXO till now and we are really happy with experience.

Pros

- They have wider options available for choice. - Easy to add coupon code. - Better customer support. - Good quality of products.

Cons

- They should allow replacing the voucher if selected by mistakenly. - They should have more discounts.

Excellent Employee Benefits - Gifting platform!

Overall I am very happy with XOXO. Thank you!

Pros

The fact that they have tie-ups with all major brands and not just brands, they provide experiences as gifts too. My employees love these vouchers! Thank you!

Cons

User Interface can be more friendly. Easier to use. Some of my employees have complained of it being difficult to understand.

GM -HR

Pros

User friendly and the look of home screen

Cons

Not as such specifically which I should mention here.

Need Definate improvement in service execution

Pros

- Very nice product. - Very professional look and classy trophies and certificates - Experience vouchers are also very innovative.

Cons

- Service is very very poor. - There is no sync in internal teams - Finance and sales. - Products ordered do not reach on time. Even if it reaches, delivery if of half the products ordered. - no customer ease. it becomes very difficult and inconvenient to keep calling vendor again and again for 1 order.

Good for Employees reward

Good

Pros

Available for entertainment, shopping and all

Cons

Not easy to use for lower class employees

My experience with XOXO

Our Milestone gifting has become more easy & less time consuming

Pros

It gives a wide varied range of products/ services to choose from

Cons

At times, the way the points are calculated include a lot of miscellaneous charges

costly

Pros

Xoxo experience has different places to offer .

Cons

very costly affair and its only one place we can see

Overall are good

Pros

The software design looks good and easy to read.

Cons

the currency didn't reflect the USD dollar

Giftxoxo Rewards Platform Review

Easy solution to improve employee engagement and rewards

Pros

Easy access to redeem gift vouchers on multiple platforms

Cons

surcharge on redemption of vouchers for few brands

Features that cannot be ignored

Good, Simple and loaded with features

Pros

Product is loaded with features, Easy to use and navigate

Cons

Look and feel can be made better. Design can be improved

Value for money

It's comparatively better than other available options, the packing is fab!

Pros

- Good support from XOXO Team - Better than the available options

Cons

- Difficult to redeem in restaurants - No many know about XOXO

Awesome options for employees giftings

Its great, multiple options for gifting rather than restricting employees to any one option

Pros

Ease of use, Quick services, multiple options

Cons

Customer service response in initial stage, now its set

Xoxoday Day Review

Pros

The software can be customized but to a certain limitations.

Cons

It is not user friendly especially for admin user who will be editing too many employees. There is a need to review the interface based on user perspective.

Good way to show employee appreciation

It has been a very pleasant experience with XOXO. There sales rep is very helpful and employees are also very satisfied with all the options available for using the gift cards.

Pros

Ease of use, partnerships and availability globally

Cons

All things are good, cannot think of anything which can be improved.

buggy ui and order confirmation

Pros

-reponse time from support time -mobile friendly website

Cons

-order confirmation took a few days and often i need to raise a support ticket to expedite the resolution. -the filter panel does not work always -some vouchers are highly overpriced

Xoxoday Plum

End users complain about its use. Some people really don't understand that how to use it.

Pros

It is good for use. It is nice platform to buy variety of products

Cons

Its user interface is not so friendly.Also its downtime is also long sometimes

Easy to use recognition

-

Pros

It is instant. They are affiliated to multiple brands internationally. It is a one-stop solution for employee recognition and appreciation.

Cons

We have been using only the gift vouchers so far.

Convenient to send vouchers to my customers

Pros

The ease of use. The quick delivery No expiry date for the vouchers.

Cons

It would be better to provide vouchers for all denominations.