1. The variety of options to choose from is the prime outstanding feature.2. Instant redeem option3. Ease of use for fresh users

1. Customer Support needs lot of improvement.

It has been great right from the time I reached out for the demo. Never thought something like this was available within reach. I have evaluated over 18 tools and finally went for Xoxoday. 1. DIY 2. Very supportive team. 3. Very fast and supportive customer support. 4. Easy to deploy

It is a DIY tool. Changes can be made whenever needed.

Not easy. Most of it is already there. May be the design can improve.

The entire process is simple, and easy to understand. The voucher catalog is also right there, making it easier to search for details about the brands. The instant vouchers are usually generated and sent to the email address very quickly.

Sometimes, the platform takes longer to load. It has also generated the same order twice at one occasion. But these issues are not recurring.

It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.

There are various source of options where we can redeem it

Found none so far, it is pretty good overall

Great

Ease of use and the way one can navigate through the portal without much hassle.

Nothing as such. However something can be improved on the end side.

Very good, service response is quick

User friendly tool and can be customized based on the requirements

More features can be added to the platform

ONCE I HAD SOME ISSUE WITH THE PRODUCT AND THE CUSTOMER SUPPORT DELAYED IN RESPONDING. NOW THEY REPLY INSTANTLY TO MY EMAILS. HAPPY WITH THIS.

PLUS POINT IS IT HAS VARIETY OF OPTIONS TO CHOOSE.

ONCE I HAD A BAD EXPERIENCE WITH THE CUSTOMER SUPPORT WHICH I DIDN'T LIKE. BUT NOW THEY HAVE IMPROVED A LOT.

ITS REALLY GOOD

I like the ease of sending/customising vouchers and campaigns as per my team's or org's need. And moreover the reporting is very intuitive, however would need some additions though.

Gamification is a little poor, and we always have to click download pictures the moment we get xoxo mails to our outlook, so that integration can be improved.

Smooth and hassle free

I came across this system as I started receiving rewards from a survey site. The whole was so smooth, from redeeming the reward to reward cash deposited into my digital wallet. You just redeem and forget and let the software do the needful in the given time frame. Twice, there was some glitch in my digital wallet and my redeemed points were duly reverted back to the survey site and my points balance on it was automatically updated. It's smooth and hassle free.

I can't think of any as I am the end user.

We are using for long service award as well quarterly rewards and recognition program

Immediate response from customer support Can be accessible to most of the top websites Doing great in US too

Nothing much. But can work on with deadline. One service request should not take beyond 24hrs to close

Excellent

Integration with Zoho People, Ease of rewarding or recognizing, survey platform, monthly engagement ideas

Graphics can improve - it will enhance the user experience or engagement - we can take a leap out of Workplace by Facebook.

Very good except the process of utilising card and the charges on each utilisation

Flexibility of usage among various websites and companies.

steps in usage is not simple. Quite lengthy procedure.

Appreciating the employees good work by nominating is a great way to motivate. Xoxoday made it easy. Love it

Appreciating the employees good work by nominating is a great way to motivate.

None as far as I think.. Everything seems perfect to me

Over all good services

fastest and accurate solutions, IT features are rightly enabled

More instructions and checks to be implemented

Its good and I liked it very much personally.

Ease of handling, customer support service. Whenever we stuck anywhere we get the required help from XOXO team.

Need to have bifurcations in budget that we newly recharge with. For eg; if we have recharged plum with 1 lac and after few days we put some more amount say 1.5 lacs then it should have two different trackers showing utilization of each recharge which will be really helpful.

- Setup is pretty easy, sign up process and KYB is quick. Also you get a demo from their team after you sign up for free. - Gift cards can be sent across in multiple currencies to users all over the world. - Dashboard is easily accessible and easy to understand. - Variety of gift cards are available in all currencies.

- Did not find any con as such in Xoxoday, however a suggestion for developing a self service platform for small businesses that want to sell gift cards would be a great addition.

The ease of use and a great customer service is what I like the most about xoxoday

The UI can be better. Also, some more countries can be added to the list.

The overall experience is really great as there is a huge variety of options to choose from and the website is easy to access as well.

The most useful feature was to be able to buy coupons for a variety of online platforms like amazon, flipkart, paytm, udemy, uber, etc. The website interface is very user friendly and easy to navigate.

There are no vouchers that can be claimed for gaming platforms like epic games, steam. The delivery of some coupons could be done faster.

- Extensive catalog - Quick response for queries - Insightful admin portal

Reconciliation cycles can be improved to avoid potential outages faced by end-users.

I am using XOXOday from last two years for my Project and my experience is really good. My Team members also really liked the idea of gifting them xoxoday cards as it gives them flexibility and choice.

It is very easy to use and provide multiple choices

Not able to identify an cons as of now based on experience

My experience with Xoxoday Plum has been positive. There are too many gift options which is a big plus. The support team has been quick to resolve any queries instantly. Overall a positive experience.

It has all my favourite brands and vouchers in one place. The dining and the experience section is my favourite. Would love it if you can add more options there.

For the first time user, it can get a bit confusing but once you get the hang of it, it's not a problem.

There is nothing to say. They appear to be defrauding others with the supply voucher. Please don't go for this.

There is nothing to say. They appear to be defrauding others with the supply voucher. Please don't go for this.

I did enjoy the experience

Easy to use and accepted widely; It is not limited to a single website

All the codes and processes; Took longer than a saved record on Amazon

Its really great association with XOXO we have almost completed 10-15 orders with XOXO till now and we are really happy with experience.

- They have wider options available for choice. - Easy to add coupon code. - Better customer support. - Good quality of products.

- They should allow replacing the voucher if selected by mistakenly. - They should have more discounts.

Overall experience is good.

It is user friendly and easy to use! easy to transfer the rewards to the employees. Shopping options are good.

Email preview can be enhanced. Also, to include Amazon in the list.