# TrueLoyal Software Reviews, Demo & Pricing - 2026 > Review of TrueLoyal Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-loyalty/zinrelo-profile --- [Home](https://www.softwareadvice.com/) / [Customer Loyalty Software](https://www.softwareadvice.com/customer-loyalty/) / TrueLoyal Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/alternatives/) # TrueLoyal 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TrueLoyal 4.8 [(58)](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About TrueLoyal TrueLoyal is an AI-powered loyalty and rewards platform designed to help businesses enhance customer retention and encourage repeat purchases. It supports multi-channel consumer brands across industries such as automotive aftermarket, beauty and cosmetics, food and beverage, homewares, and pet supplies. The platform enables businesses to build long-term customer relationships across various shopping channels. TrueLoyal offers features for creating loyalty programs, including AI-driven personalization to deliver tailored experiences across sales channels. It connects online and offline customer data using omnichannel tools and receipt scanning technology to capture in-store transactions without requiring point-of-sale access. The platform includes tools for churn prediction, gamification, multi-dimensional loyalty support for both B2C and B2B audiences, and mechanisms for collecting zero and first-party data. The system is built with enterprise-grade security and compliance standards. It provides tools for loyalty program design, performance analysis, and ongoing evaluation. TrueLoyal is designed to support businesses in improving customer retention, lifetime value, and repeat pur... chase rates. ## TrueLoyal User Interface ## Popular TrueLoyal Alternatives Main Product TrueLoyal 4.8 [(58)](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.66Value for money - 4.85Customer support - 4.74Functionality Pricing Available upon request Alternative Product [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) 4.9 [(3645)](https://www.softwareadvice.com/hr/guusto-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.90Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $4.80 per month Alternative Product [Kangaroo](https://www.softwareadvice.com/contest/kangaroo-profile/) 4.9 [(250)](https://www.softwareadvice.com/contest/kangaroo-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.58Value for money - 4.92Customer support - 4.68Functionality Pricing Starting at $79.00 per month Alternative Product [Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/) 4.6 [(102)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.35Value for money - 4.57Customer support - 4.50Functionality Pricing Starting at $249.00 per month Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(488)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.82Value for money - 4.70Customer support - 4.70Functionality Pricing Available upon request Alternative Product [White Label Loyalty](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/) 4.8 [(16)](https://www.softwareadvice.com/customer-loyalty/white-label-loyalty-platform-profile/#reviews) Ratings Breakdown - 4.63Ease of use - 4.21Value for money - 4.63Customer support - 4.44Functionality Pricing Starting at £1999.00 per month ## TrueLoyal Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Pricing available upon request No plan information available ## TrueLoyal Features - Popular features found in Customer Loyalty Campaign Management CRM Customer Activity Tracking Customer Surveys eCommerce Management Gamification Gift Card Management Loyalty Cards Member Portal Membership Management Multi-Channel Marketing Referral Tracking - More features of TrueLoyal Activity Dashboard Activity Tracking API Campaign Analytics Campaign Planning Campaign Segmentation Client Portal Customer Accounts Customer Database Customer Engagement Customer History Customer Profiles Customer Segmentation Customizable Templates Discount Management Email Marketing Engagement Tracking Loyalty Program Multi-Campaign Performance Metrics Point of Sale (POS) Promotions Management Real-Time Analytics Reporting/Analytics Rewards Management Rewards Program SMS Marketing Social Promotion Third-Party Integrations ## TrueLoyal Integrations Adobe Commerce Integration rated undefined from -1 review NetSuite Integration rated undefined from -1 review Shift4Shop Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Clover Integration rated undefined from -1 review PrestaShop Integration rated undefined from -1 review See all 19 integrations ## TrueLoyal User Reviews Overall Rating 4.8 Ratings Breakdown 5 86% 4 12% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.7 Customer support 4.8 Functionality 4.7 GB Gail B. Verified reviewer Non-Profit Organization Management 2-10 employees Used unspecified for less than 2 years Review source Reviewed October 2015 Top-Notch Customer Service 5 My organization has used Tint Up for a couple of years and their people are extremely accommodating and helpful. Especially the co-founder and CEO, Tim. He personally answers my questions and is always quick and thorough. If you haven't tried this app, you're missing out. It is easy to use and has a lot of great features. I highly recommend you consider them for your social media needs. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Read More GD Grant D. Verified reviewer Retail 51-200 employees Used weekly for more than 2 years Reviewed October 2024 Pricey but it works 4 The Zinrelo team helped me pick up their program, get it off the ground, and make it successful with our brand as I entered a new role. Great customer service and very helpful every step of the way. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Very built out, easy to use, customer service is amazing Cons: Very costly platform. Add ons are expensive. It works but costs an arm and a leg. Be prepared to market it like crazy and capitalize Vendor Response We're glad to hear that you found our platform easy to use and that our customer service has been there to support you at every step. We understand that pricing is an important consideration, and we appreciate your transparency. Our aim is to offer a robust platform that delivers value, and we’re constantly working on improving the cost-effectiveness of our solutions, including our add-ons. It’s great to know that the Zinrelo program has been successful for your brand, and we’re here to continue supporting your growth. If you have any further suggestions or need assistance with marketing strategies to make the most out of the platform, don’t hesitate to reach out! Replied October 2024 Read More Bv Buddy v. Verified reviewer Sporting Goods 11-50 employees Used daily for more than 2 years Review source Reviewed June 2020 Zinrelo Loyalty rewards platform review 4 Customer service is NOT good. Communication can be improved. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 4 Functionality Pros: Loyalty reward points is the most valueble Cons: The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does. Read More MG Melissa G. Verified reviewer Retail 11-50 employees Used daily for more than 2 years Reviewed October 2024 Zinrelo is Great! 5 It's been great for our company and has helped us grow as a business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use :) Has great customer service! Cons: N/A I'm satisfied with how it works for our business Vendor Response Thank you for the super review, Melissa! At Zinrelo, we always follow a 'Customer First' approach, and it is heartening to get acknowledged for it. We are extremely pleased you appreciated the customer service we provide. We strive to keep giving our best to our customers Replied October 2024 Read More SC Sue C. Verified reviewer Cosmetics 201-500 employees Used daily for more than 2 years Review source Reviewed September 2023 Simplified Loyalty: A User-Friendly Gem 5 We are effectively addressing the challenge of enhancing customer loyalty and engagement. The benefits realised include increased customer retention, higher customer lifetime value, and improved brand loyalty Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What we appreciate most about this product is its user-friendliness. It's incredibly easy to use, and our customer service team has a genuine affinity for it. This streamlined usability has significantly enhanced our operational efficiency and customer interactions. Cons: There is really nothing to improve about this product. We absolutely love everything about Zinrelo! Vendor Response Thank you for the great review Sue! It is great to know the usability of our platform has significantly enhanced your operational efficiency. Replied October 2023 Read More DM David M. Verified reviewer Packaging and Containers 11-50 employees Used weekly for less than 2 years Review source Reviewed October 2023 Zinrelo - Great software, a few challenges 5 Great company to work with that is staffed by great people. Our customers have responded well to the addition of our loyalty program and they have been using it frequently. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is a very well thought out Loyalty Program. It is very feature rich and contains robust user, program and reporting dashboards that are intuitive to use. The setup requires walkthrough which Zinrelo provides and is very good. This is a good company with a helpful staff. Cons: For 95% of our users Zinrelo works as advertised. But for the other 5% the experience is not as smooth and has required manual management to meet their expectations. To Zinrelo's credit they are always responsive to issues our users experience and I'm hopeful that the issues will be resolved. Vendor Response Thanks for great review David! I would encourage you to send me the feedback on mihir@zinrelo.com from the 5% to whom the experience has not been top notch. We would love to work on that. Replied November 2023 Read More KS Kathy S. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed September 2019 Using Zinrelo with Netsuite 4 We really like the platform, and we believe that our customers like it. We are really excited to work to grow our loyalty program, and start leveraging all of the features that it has to offer. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: We are really quite happy with our Zinrelo Loyalty program, and we are particularly happy with how the Zinrelo team reaches out to us to suggest new features that we could be using, to drive more traffic to the website. Cons: While the platform itself is easy to use, we did have some difficulty with integration, and getting all of the web orders to track. We were eventually able to resolve that issue though. Currently, it is only tracking orders for web purchases. In order to track in store purchases, we would need to have an API integration built into the backend of our system, which will be an additional cost. It is something that we would like to do, however, because it will really make the Zinrelo program work seamlessly. Reasons for choosing TrueLoyal While we liked both programs, Zinrelo was going to be much easier to integrate with our Netsuite based Websites. Read More VR Verified Reviewer Food & Beverages 11-50 employees Used weekly for less than 2 years Review source Reviewed February 2020 One of my favorite applications 5 We absolutely love Zinrelo's loyalty program. We have it customized to match our brand and it seemlessly integrates with our website so it doesn't look like a third party service at all. You can also see, on the back end, the total amount of points rewarded, redeemed, per customer, etc. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Zinrelo's Loyalty Rewards platform is super easy to customize for your brand and choose which types of rewards you want to offer, as well as the increments and how to redeem their points they earn. It makes a huge difference in our customer engagement rate, motivating them participate in promotions and increase the volume of sales. Cons: We started having an issue with Instagram not showing Zinrelo when our customers shared images with our hashtag which has made it more difficult for tracking since we reward them for their shout outs, but that's not Zinrelo's fault. Read More VR Verified Reviewer Food & Beverages 2-10 employees Used daily for less than 6 months Review source Reviewed December 2018 Great App! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, simple to install into my Shopify Store. Cons: This requires a little but of set up, but it was pretty easy to do. Read More KO Kinga O. Verified reviewer Marketing and Advertising 11-50 employees Used other for less than 6 months Review source Reviewed April 2019 Interesting content aggregator 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: It really provides with original content and it is hard to get it nowadays. Amazing for social walls, too! If you are looking for skyrocketing your social media this solution is for you. Cons: The price, unfortunately, is the only disadvantage. Read More Showing 1 - 10 of 58 Reviews [See All Reviews](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/reviews/) ## TrueLoyal Popular Comparisons [Guusto vs TrueLoyal](https://www.softwareadvice.com/hr/guusto-profile/vs/zinrelo/)[Kangaroo vs TrueLoyal](https://www.softwareadvice.com/contest/kangaroo-profile/vs/zinrelo/)[RepeatMD vs TrueLoyal](https://www.softwareadvice.com/salon/repeatmd-profile/vs/zinrelo/) [Compare All Alternatives](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/alternatives/) ## See what companies are saying about Software Advice