About Zinrelo

Zinrelo offers an enterprise grade loyalty rewards platform that enables mid-size & large businesses to launch a custom rewards program for their users. Zinrelo customers have reported an 80% increase in repeat sales, a 50% improvement in profitability and 2.4X per-customer revenue. The 360-Degree rewards platform enables customers to award points for 100+ activities (e.g. Purchases, referrals, reviews, profile completion, facebook, twitter etc.). The platform offers simplicity and flexibility in management of reward tiers, rewards dashboard, members, rewards, promotions, etc. A dedicated customer success team is assigned to each account to walk you through onboarding, creatives, integration, launch and testing. Post launch, there are quarterly business reviews and s...


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Supported Operating System(s):

Web browser (OS agnostic)

31 Reviews of Zinrelo

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(26)

26

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

February 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2020

One of my favorite applications

We absolutely love Zinrelo's loyalty program. We have it customized to match our brand and it seemlessly integrates with our website so it doesn't look like a third party service at all. You can also see, on the back end, the total amount of points rewarded, redeemed, per customer, etc.

Pros

Zinrelo's Loyalty Rewards platform is super easy to customize for your brand and choose which types of rewards you want to offer, as well as the increments and how to redeem their points they earn. It makes a huge difference in our customer engagement rate, motivating them participate in promotions and increase the volume of sales.

Cons

We started having an issue with Instagram not showing Zinrelo when our customers shared images with our hashtag which has made it more difficult for tracking since we reward them for their shout outs, but that's not Zinrelo's fault.

September 2019

Adel from Canada Toner

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great Software to have fro a grwoing online store.

The Overall experience is impressive , specially dealing with the sales team and the technical support , they are prompt , prompt and friendly and have hands on their program.

Pros

Zinrelo has helped me to create this perfect bond and make our customers enhousiaste to place their orders. our customers database was grwoing and needed a customizable program to help keep our customers well rewarded and appreciated .

Cons

some of the features need a deep customization , but that is the part of the paid service , you get what you pay for , however i find the basic features are more than enough , but you shoudl consider doing these customization in the future specially for online stores to make the software looks better on the website. we are considering this in the future.

Reasons for Choosing Zinrelo

it looked like Zinrelo has more features than Facebook share rewards.

Reasons for Switching to Zinrelo

the 3dcart program is very basic and force customer to wait a year or 2 to get a loyality reward , the way you have toi accumulate the points was very slow , if a customer place small orders less often , he might not be able to get rewards at all .

June 2020

Buddy from Hammer Nutrition Europe B.V.

Company Size: 11-50 employees

Industry: Sporting Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

4.0

June 2020

Zinrelo Loyalty rewards platform review

Customer service is NOT good. Communication can be improved.

Pros

Loyalty reward points is the most valueble

Cons

The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does.

May 2021

Nick from DefenAge

Company Size: 11-50 employees

Industry: Cosmetics

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Fast & easy to implement

Pros

Zinrelo is packed with loyalty rewards features that could be easily tailored to our business and customers. We wanted to launch our program at the earliest, and they followed a very structured process to help us do that. We are planning to set up a program for our B2B customers as well.

Cons

No cons that I can think of, everything works pretty well for us.

Reasons for Choosing Zinrelo

I liked the combination of out-of-the-box features in Zinrelo, and the flexibility to customize to the needs of our business and customers. Also, I felt that their customer service was superior. I was not disappointed!

Response from Zinrelo

Replied June 2021

Thank you so much for your kind words, Nick. We really appreciate you taking the time to share your experience and review us.

December 2020

Tyler from Frozen Dessert Supplies

Company Size: 11-50 employees

Industry: Packaging and Containers

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Zinrelo Review

Overall it has been a positive experience. We'd recommend this product to others, and it works well with Shopify.

Pros

It was pretty easy to set up. It was easy talking with their sales team, and implementation team. The software is good, and the concept of reward points is something that we've been wanting to do for a while.

Cons

There aren't many things I could think of.

Reasons for Choosing Zinrelo

It was more in line with what we were looking for.

Response from Zinrelo

Replied December 2020

Thank you so much for your kind words, Tyler. We really appreciate you taking the time out to share your experience and review us.