--- title: "TrueLoyal Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TrueLoyal. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TrueLoyal is a good fit for you!" source_url: "https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Influencer Marketing Software](https://www.softwareadvice.com/influencer-marketing/) / [TrueLoyal](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/) / TrueLoyal Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/alternatives/) # TrueLoyal User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 58 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 50 reviews (86%) - 4 stars: 7 reviews (12%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform was intuitive to use, quick to set up, and effective at encouraging repeat customer engagement through clear, straightforward rewards. While it may not offer advanced analytics or highly sophisticated customization, it performed reliably in its core function and was well‑suited for maintaining customer loyalty in a practical, no‑frills way. - The platform made it easy to reward repeat customers without unnecessary complexity, and the setup was intuitive for both staff and customers. - It's very easy to rework and customize different parts of it, so the program and earning points can be as efficient as possible for our clients. ### Most mentioned cons - cumbersome to implement, hard to justify return on investment, account management is lacking - no sense of urgency and lacks understanding in loyalty concept - Very costly platform. - Zinrelo can be a little costly to use. ## TrueLoyal customer reviews Showing reviews 1-25 of 58 (page 1). ### Top-Notch Customer Service - Overall rating: 5/5 - Reviewer: Gail B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used unspecified for less than 2 years - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered My organization has used Tint Up for a couple of years and their people are extremely accommodating and helpful. Especially the co-founder and CEO, Tim. He personally answers my questions and is always quick and thorough. If you haven't tried this app, you're missing out. It is easy to use and has a lot of great features. I highly recommend you consider them for your social media needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 --- ### Zinrelo is Great! - Overall rating: 5/5 - Reviewer: Melissa G. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great for our company and has helped us grow as a business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use :) Has great customer service! #### Cons N/A I'm satisfied with how it works for our business #### Vendor response Thank you for the super review, Melissa! At Zinrelo, we always follow a 'Customer First' approach, and it is heartening to get acknowledged for it. We are extremely pleased you appreciated the customer service we provide. We strive to keep giving our best to our customers Replied October 2024 --- ### Zinrelo Loyalty rewards platform review - Overall rating: 4/5 - Reviewer: Buddy v. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Customer service is NOT good. Communication can be improved. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Loyalty reward points is the most valueble #### Cons The referral program and how it is set up on our platform. Customers really have a hard time understanding the program and what it does. --- ### Zinrelo is the Gold standard of Marketing. - Overall rating: 5/5 - Reviewer: Katie D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I cannot recommend Zinrelo enough. Without them, we more than likely wouldn't have as many clients as we do already. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zinrelo is a company that makes rewarding loyalty efficient as well as easy. Through their countless features, our company has benefited highly. What's really worth highlighting is their customer service. Someone from Zinrelo always responds in a very timely manner to address any needs that we have. I especially like the points system. It's very easy to rework and customize different parts of it, so the program and earning points can be as efficient as possible for our clients. #### Cons Zinrelo can be a little costly to use. Possibly offer discounted plans in the near future or ways to earn some sort of credit. #### Vendor response Thank you for the glowing review and recommendation, Katie! At Zinrelo, we always follow a 'Customer First' approach, and it is heartening to get acknowledged for it. We are extremely pleased that you are enjoying our flexible technology platform and that our features have benefited your company. We strive to keep giving our best to our customers Replied September 2024 --- ### Simplified Loyalty: A User-Friendly Gem - Overall rating: 5/5 - Reviewer: Sue C. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered We are effectively addressing the challenge of enhancing customer loyalty and engagement. The benefits realised include increased customer retention, higher customer lifetime value, and improved brand loyalty #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we appreciate most about this product is its user-friendliness. It's incredibly easy to use, and our customer service team has a genuine affinity for it. This streamlined usability has significantly enhanced our operational efficiency and customer interactions. #### Cons There is really nothing to improve about this product. We absolutely love everything about Zinrelo! #### Vendor response Thank you for the great review Sue! It is great to know the usability of our platform has significantly enhanced your operational efficiency. Replied October 2023 --- ### Zinrelo - Great software, a few challenges - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great company to work with that is staffed by great people. Our customers have responded well to the addition of our loyalty program and they have been using it frequently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a very well thought out Loyalty Program. It is very feature rich and contains robust user, program and reporting dashboards that are intuitive to use. The setup requires walkthrough which Zinrelo provides and is very good. This is a good company with a helpful staff. #### Cons For 95% of our users Zinrelo works as advertised. But for the other 5% the experience is not as smooth and has required manual management to meet their expectations. To Zinrelo's credit they are always responsive to issues our users experience and I'm hopeful that the issues will be resolved. #### Vendor response Thanks for great review David! I would encourage you to send me the feedback on mihir@zinrelo.com from the 5% to whom the experience has not been top notch. We would love to work on that. Replied November 2023 --- ### Using Zinrelo with Netsuite - Overall rating: 4/5 - Reviewer: Kathy S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We really like the platform, and we believe that our customers like it. We are really excited to work to grow our loyalty program, and start leveraging all of the features that it has to offer. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We are really quite happy with our Zinrelo Loyalty program, and we are particularly happy with how the Zinrelo team reaches out to us to suggest new features that we could be using, to drive more traffic to the website. #### Cons While the platform itself is easy to use, we did have some difficulty with integration, and getting all of the web orders to track. We were eventually able to resolve that issue though. Currently, it is only tracking orders for web purchases. In order to track in store purchases, we would need to have an API integration built into the backend of our system, which will be an additional cost. It is something that we would like to do, however, because it will really make the Zinrelo program work seamlessly. #### Reasons for choosing TrueLoyal While we liked both programs, Zinrelo was going to be much easier to integrate with our Netsuite based Websites. --- ### One of my favorite applications - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We absolutely love Zinrelo's loyalty program. We have it customized to match our brand and it seemlessly integrates with our website so it doesn't look like a third party service at all. You can also see, on the back end, the total amount of points rewarded, redeemed, per customer, etc. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Zinrelo's Loyalty Rewards platform is super easy to customize for your brand and choose which types of rewards you want to offer, as well as the increments and how to redeem their points they earn. It makes a huge difference in our customer engagement rate, motivating them participate in promotions and increase the volume of sales. #### Cons We started having an issue with Instagram not showing Zinrelo when our customers shared images with our hashtag which has made it more difficult for tracking since we reward them for their shout outs, but that's not Zinrelo's fault. --- ### Great App! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, simple to install into my Shopify Store. #### Cons This requires a little but of set up, but it was pretty easy to do. --- ### Interesting content aggregator - Overall rating: 5/5 - Reviewer: Kinga O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It really provides with original content and it is hard to get it nowadays. Amazing for social walls, too! If you are looking for skyrocketing your social media this solution is for you. #### Cons The price, unfortunately, is the only disadvantage. --- ### Excellent platform - Overall rating: 5/5 - Reviewer: Guy T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Great people to work with, always trying to improve our performance. The platform runs itself! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Full featured, customizable, stable. Support listens to you. #### Cons Nothing, really. It would be great if some of the features were easier to implement. --- ### Zinrelo Review - Overall rating: 4/5 - Reviewer: Sydney M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Software is very easy to use, and customers have had positive reactions. #### Cons No cons, integration process was smooth and it has been very easy to use. #### Vendor response Thank you so much for your kind words, Sydney. We really appreciate you taking the time out to share your experience and review us. Replied March 2021 --- ### Great way to engage our best customers - Overall rating: 5/5 - Reviewer: Kim K. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our support team has been very helpful in understand best practices and the use of the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to connect with our top purchasers through Zinrelo's notifications makes our job of retention easier and easier. #### Cons Ease of pulling down pending rewards could be simplified. #### Vendor response Thank you so much for your kind words, Kim. We really appreciate you taking the time out to share your experience and review us. Replied March 2021 --- ### Really great features - Overall rating: 5/5 - Reviewer: Matt B. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their features and how easy it is to implement those is what we liked the best. They keep adding new features. #### Cons We are happy so far. No issues faced as such. #### Vendor response Thank you so much for your kind words, Matt. We really appreciate you taking the time out to share your experience and review us. Replied January 2021 --- ### Really great features - Overall rating: 5/5 - Reviewer: Hunter B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features they offer and the ease of implementation is what we liked the best. They keep adding new features. #### Cons We are happy so far and realize that we have made a good decision #### Vendor response Thank you for your review Hunter! It is heartening to see you are very happy with Zinrelo. Replied August 2022 --- ### A loyalty platform that delivers! - Overall rating: 5/5 - Reviewer: Natalie B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zinrelo gives us many insights about our customers that we can design our campaigns effectively. #### Cons Nothing at the moment we are happy with Zinrelo #### Vendor response Thanks for the great review Natalie. Replied April 2022 --- ### Zinrelo is a GREAT!! product!! - Overall rating: 5/5 - Reviewer: Rodger L. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Super Fun and Bright header colors...love the yellow!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy, simple, and rewarding!! Need I say more!! Well, put together! Great software program! #### Cons The hyper link takes you to website for to review page, however the user has to search for the review section on some of the links. #### Vendor response We really appreciate your review Rodger! Replied January 2022 --- ### Easy to use - Overall rating: 5/5 - Reviewer: troy l. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to Set up and is user friendly..... #### Cons Multiple language is not supported on the POs tablet #### Vendor response Thank you for your review Troy. We will surely look in to the multiple language feature on the tablet. Replied November 2021 --- ### Great for customer engagement - Overall rating: 5/5 - Reviewer: Monica F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Significant amount of signups since we started #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Allows us to further engage our customers through referrals, activities, and rewards. #### Cons Difficult set up for certain integrations. #### Vendor response Thank you for your review Monica! It is heartening to see you have significantly increased sign ups with Zinrelo. I will pass on your feedback for streamlining integrations to our product team. Replied March 2022 --- ### Simple, Customer‑Focused Loyalty Solution That’s Easy to Manage - Overall rating: 5/5 - Reviewer: Radha S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with TrueLoyal was positive and easy to manage, particularly for businesses looking for a simple loyalty solution without unnecessary complexity. The platform was intuitive to use, quick to set up, and effective at encouraging repeat customer engagement through clear, straightforward rewards. While it may not offer advanced analytics or highly sophisticated customization, it performed reliably in its core function and was well‑suited for maintaining customer loyalty in a practical, no‑frills way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about TrueLoyal was its straightforward, customer‑centric approach to loyalty programs. The platform made it easy to reward repeat customers without unnecessary complexity, and the setup was intuitive for both staff and customers. I also appreciated its flexibility in defining rewards and campaigns, which helped encourage repeat visits while keeping the loyalty experience simple, clear, and easy to manage. #### Cons What I liked least about TrueLoyal was that it felt somewhat limited in advanced features and analytics. While it handled basic loyalty programs well, there wasn’t as much depth in reporting, customer segmentation, or automation compared to larger or more mature platforms. Customization beyond the core setup could also feel constrained, which might be a drawback for businesses looking to build more sophisticated or highly tailored loyalty strategies. --- ### Pricey but it works - Overall rating: 4/5 - Reviewer: Grant D. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Zinrelo team helped me pick up their program, get it off the ground, and make it successful with our brand as I entered a new role. Great customer service and very helpful every step of the way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very built out, easy to use, customer service is amazing #### Cons Very costly platform. Add ons are expensive. It works but costs an arm and a leg. Be prepared to market it like crazy and capitalize #### Vendor response We're glad to hear that you found our platform easy to use and that our customer service has been there to support you at every step. We understand that pricing is an important consideration, and we appreciate your transparency. Our aim is to offer a robust platform that delivers value, and we’re constantly working on improving the cost-effectiveness of our solutions, including our add-ons. It’s great to know that the Zinrelo program has been successful for your brand, and we’re here to continue supporting your growth. If you have any further suggestions or need assistance with marketing strategies to make the most out of the platform, don’t hesitate to reach out! Replied October 2024 --- ### Best loyalty program so far - Overall rating: 5/5 - Reviewer: Raphael F. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as Smile.io and Yotpo rewards for different projects and always ended up switching to Zinrelo. Zinrelo has the best customer service and technical support, always available and extremely helpful. They're helping us (without counting their hours) for a migration to Magento we're currently working on for our B2B website, and on many other B2C projects such as the refer a friend program. Working with them feels like working with our own team really. Our success is also theirs, and you can tell. I highly recommend them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price #### Cons An integration with [sensitive content hidden] (our current CMS) back in 2015 would have been sensational. #### Reasons for choosing TrueLoyal The pricing was much better. And they have endless possibilities of customization both the program and the design. #### Vendor response Thank you for the great review Raphael! It is heartening to see you are enjoying Zinrelo's platform so much. Replied September 2023 --- ### User-Friendly with Excellent Product Support - Overall rating: 5/5 - Reviewer: Monica C. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The standout feature of this product for us is its ease of use and flexibility. It seamlessly adapted to our business needs and can be scaled easily making it a versatile solution for our industry #### Cons One area for improvement could be the product's free reporting feature. This would provide even greater flexibility to cater to specific business needs and preferences. #### Vendor response Thank you for the great review Monica! It is great to know you are enjoying the flexibility that Zinrelo's platform offers. We have made a note of the reporting feature and we will take it up internally. Replied September 2023 --- ### Hard to show specific value to rewards program - Overall rating: 3/5 - Reviewer: greg m. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. fair at best. likely going to pull out program #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros concept of rewards program. #### Cons cumbersome to implement, hard to justify return on investment, account management is lacking - no sense of urgency and lacks understanding in loyalty concept #### Vendor response Hi Greg, Zinrelo is recognized as a leader in the loyalty software category across multiple review platforms. We have also received many testimonials and reviews for great support. It is unfortunate you have faced the issues you mentioned. We take pride in delivering a great product and customer support and we would love to work with you to get to the bottom of this. I would urge you to mail me on mihir@zinrelo.com so I can internally address the problems you faced. Replied November 2023 --- ### Great Software to have fro a grwoing online store. - Overall rating: 5/5 - Reviewer: Adel H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered The Overall experience is impressive , specially dealing with the sales team and the technical support , they are prompt , prompt and friendly and have hands on their program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zinrelo has helped me to create this perfect bond and make our customers enhousiaste to place their orders. our customers database was grwoing and needed a customizable program to help keep our customers well rewarded and appreciated . #### Cons some of the features need a deep customization , but that is the part of the paid service , you get what you pay for , however i find the basic features are more than enough , but you shoudl consider doing these customization in the future specially for online stores to make the software looks better on the website. we are considering this in the future. #### Reasons for choosing TrueLoyal it looked like Zinrelo has more features than Facebook share rewards. #### Reasons for switching to TrueLoyal the 3dcart program is very basic and force customer to wait a year or 2 to get a loyality reward , the way you have toi accumulate the points was very slow , if a customer place small orders less often , he might not be able to get rewards at all . ## More reviews [Next reviews](https://www.softwareadvice.com/customer-loyalty/zinrelo-profile/reviews/?page=2) --- TrueLoyal Reviews, Pros and Cons - 2026 Software Advice