AiTrillion vs RO Innovation

RATING:

4.9

(68)

AiTrillion has 68 reviews and a rating of 4.93 / 5 stars vs RO Innovation which has 19 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (68)
4.2 (19)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
December 7, 2023
November 2, 2018
Pros/Cons
  • Pros

  • It is easy to use and integrated easily with my Shopify online store.
  • Excellent features, strong customer support, currently there is a free trial.
  • Cons

  • I don't have one at the moment. Lack of Facebook integration.
  • I've just added it to my shop, so I haven't yet encountered anything I don't like.
Read all user reviews
  • Pros

  • Request management is easy to tract, especially at a product-level. Reporting is robust, and the support team is very quick to respond to issues and to implement fixes or solutions.
  • Quick searches even though we have a ton of accounts listed. Great number of separation fields.
  • Cons

  • Developer resources are limited - sometimes it can take a very long time to see enhancements to the platform. In some cases we have had to wait over a year on things to roll out.
  • Getting other aspects of the business on-board and trained on the application is sometimes difficult.
Read all user reviews
Pricing Range
$
$
$
$
$
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos