US Dollar

Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, reduce churn rate and improve revenue, contract renewals, product adoption and more. The platform allows organizations to track the utilization of licenses and receive notifications about contract/trial expiration to enhance paid subscriptions and upselling opportunities.


Custify includes custom playbooks, which enable teams to create personalized workflows for a variety of recurring tasks like renewal procedures, sending onboarding emails and assigning team members to accounts. It offers a host of features such as CSM ratings, 360-degree view, customer lifecycle tracking, historical records, and more. Additionally, managers can receive custom alerts via email or in-app notifications for incomplete onboardings, pending renewals or other events. 


Custify supports integrations with various third-party applications like Slack and Segment via APIs. Pricing includes monthly subscriptions and support is extended via email, FAQs and other online measures.



LongDescription

Real Time Analytics

Engagement Tracking

360 Degree Feedback

Customizable Reports

Activity Tracking

Customer Segmentation

Sentiment Analysis

Communication Management

Customer Database

NPS Survey Structure

Customizable Fields

Data Import/Export

Process/Workflow Automation

Account Alerts

Contact Management

Customer Experience Management

Configurable Workflow

Survey/Poll Management

Real-Time Data

Performance Metrics

Real-Time Notifications

Workflow Management

Email Management

Revenue Management

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Account Management

Customizable Templates

Customer Management

Ratings / Reviews

Customer Journey Mapping

Real Time Reporting

Customer Engagement

Customizable Branding

Reporting/Analytics

Usage Tracking/Analytics

Monitoring

Trend Analysis

Feedback Management

Customer History

Third-Party Integrations

Onboarding

Task Management

Health Score

Search/Filter

CSAT Survey Structure

Customer Surveys

Messaging

Lifecycle Management

Surveys & Feedback

Customer Data Management

User Onboarding

Real-time Alerts

NPS of Customers

Collaboration Tools

Churn Management

Email Campaign Management

Multi-Channel Communication

Cancellation Management

AI/Machine Learning

Visual Analytics

Review Monitoring

Renewal Management

Widgets

Customer Profiles

Customizable Forms

Drag & Drop

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Custify

In Person

Live Online

Webinars

Documentation

Videos

Custify Alternatives

Top 1 Alternatives

Hotjar

Hotjar

Popular Comparisons