# Stames Software Reviews, Demo & Pricing - 2026 > Review of Stames Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-retention/stames-profile --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Stames Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Stames 2026: Benefits, Features & Pricing Wondering if Stames is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Stames 4.8 [(5)](https://www.softwareadvice.com/customer-retention/stames-profile/#reviews) Pricing Starting at $12.99 per month ### About Stames Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and complaints via a unified portal. Key features include issue tracking, sales engagement, customer satisfaction, complaint management, data import/export, a self-service portal and more. Stames enables managers to capture and store client data in a centralized repository, monitor team’s activities and manage or block user accounts. It provides a reporting module, which lets supervisors generate reports based on ticket priority, status, date and other criteria. Additionally, the application offers custom branding capabilities, which allow enterprises to personalize the interface using custom logos and colors. Stames comes with an API, which enables organizations to integrate customer support and ticketing features into web or mobile applications. Pricing is available on monthly or annual subscriptions and support is extended via phone, email, knowledge base, FAQs and other online measures. Wondering if Stames is right for your organization? Our Customer Communications Management Software selection experts can help you in 15 minutes or less. ## Stames User Interface ## Popular Stames Alternatives Main Product Stames 4.8 [(5)](https://www.softwareadvice.com/customer-retention/stames-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $12.99 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3444)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) 4.2 [(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.05Value for money - 4.00Customer support - 4.13Functionality Pricing Starting at $110.00 per month Get Price ## Stames Pricing and Plans Starting price: $12.99 per month Free Trial Free Version Per User Pricing $12.99 per user, per month No plan information available Bundle Pricing $49.00 usage based, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Stames Features - Popular features found in Customer Communications Management Batch Communications Chat/Messaging Customer Database Interaction Tracking Multi-Channel Communication - More features of Stames Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Assignment Management Automated Routing Business Process Automation Call Center Management Campaign Management Case Management Collaboration Tools Communication Management Complaint Monitoring Configurable Workflow Corrective and Preventive Actions (CAPA) CRM Customer Communication Customer Complaint Tracking Customer Experience Management Customer Portal Customer Segmentation Customer Service Analytics Customer Support Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Data Import/Export Data Visualization Drag & Drop Email Management Engagement Tracking Feedback Management Forms Management For Sales Teams/Organizations Issue Auditing Issue Management Issue Scheduling Issue Tracking Lead Generation Live Chat Messaging Mobile App Monitoring Multi-Channel Management Performance Management Performance Metrics Prioritization Project Management Prospecting Tools Quality Assurance Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Issues Reminders Reporting/Analytics Reporting & Statistics Routing Search/Filter Self Service Portal Sentiment Analysis Service Level Agreement (SLA) Management Social Media Integration Strategic Planning Support Ticket Management Support Ticket Tracking Survey/Poll Management Surveys & Feedback Tagging Task Management Third-Party Integrations Ticket Management Trend Analysis Visual Analytics Workflow Management ## Stames Integrations WooCommerce Integration rated undefined from -1 review Paystack Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review See all 7 integrations ## Stames User Reviews Overall Rating 4.8 Ratings Breakdown 5 80% 4 20% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used Stames and would like to share your experience with others? Richard Selase A. Verified reviewer Media Production 51-200 employees Used daily for less than 6 months Reviewed February 2021 Great api for our user-based app 5 The overall experience was excellent. I'd say one of the best decisions i've made in my software development career without regrets. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very simplified UI. Carefully thought-through use cases with multiple access to vital areas. We had just launched an influencer marketing app and needed to integrate support services given it's a new product. Most of the options we came across were very limited but not Stames. STAMES provided us the autonomy to integrate customer support and ticketing features into our user-based mobile app through their API. The support was phenomenal. They were very much involved and took the time to understand our use case and provided us with the best fit. Our App is now making great strides and awesome ratings in playstore and appstore due to our switch to STAMES. The API endpoints are very easy to integrate. Cons: Still has room for improvement. I can't say just yet what needs to be improved but i forsee a growth in a positive direction. Reasons for choosing Stames Limited features in Zendesk pushed us to STAMES. STAMES offered more value at a lesser cost and more features with autonomy. Reasons for switching to Stames Limited features in Zendesk pushed us to STAMES. STAMES offered more value at a lesser cost and more features with autonomy. Vendor Response Thank you very much valued customer for your review. Our core goal is to help businesses like yours grow. And we shall continue to do that with more awesome features. Replied March 2021 Read More abass I. Verified reviewer Real Estate 11-50 employees Used daily for less than 12 months Reviewed March 2021 Very Good Software that is Highly recommended 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We process many customer requests daily due to our massive online ads campaigns for our luxury properties. Using email for customer support and team management we found out was chaotic and often time unreliable as mail delayed and there were many issues with our email hosting. We had little to no oversight over what our staff communicate with our customers. Stames gave us the tools to not only process customer requests but get valuable feedback from them whilst giving us complete control and oversight over what our team communicates with our customers. I highly recommend this software. Cons: We have not yet realized any issues with the platform yet Read More SB Stanley B. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Reviewed March 2021 We increased our productive exponentially 4 Almost felt like it was \[SENSITIVE CONTENT HIDDEN\] made go me my business needs Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I own a food delivery company based in the UK and we use Stames to process customer orders, complaints, suggestions and customer feedbacks. We were able to white label the software, connect our domain, business emails and automate most of our customer emails. We have better oversight over what our staff communicates to our customers and have increased business productivity massively. Love the product. Cons: Not sure of any, Stames has over met our expectations. It does not cost much too comparied to other options on the market. Overall great solution to our business Read More Emmanuel E. Verified reviewer Real Estate 11-50 employees Used daily for less than 12 months Reviewed March 2021 Great platform for sales engagement 5 We process many customer requests daily due to our massive online ads campaigns for our luxury properties. Stames gave us the tools, not to only process customer requests but get valuable feedback from them. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I work with a major real estate company and we use Stames to manage leads and engage with customers. It’s a great platform with amazing tools that have really helped our company grow and made the team efficient. I love it. Cons: Haven't experienced any issues yet. The platform works great. Reasons for switching to Stames Found out Stames is much efficient and reliable. Read More NA Nate A. Verified reviewer Oil & Energy 11-50 employees Used daily for less than 12 months Reviewed March 2021 Awesome task management tool 5 My overall experience has been wonderful. We will be using this software for a long time to come. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our search for software to manage our internal task assignment and management got intense when COVID-19 hit. We needed a software with tools that could help us tend to our customer requests as well as manage our team and assign tasks. We were introduced to Stames by our web developer and we have been fans ever since. Great piece of software with amazing tools and affordable pricing. I would recommend Stames any day anytime. Cons: I struggled for sometime getting to know all the features . I think an onboarding feature for new clients to introduce them to the features of the software will help those of us who are new to using software. Documentation is good but visuals will indeed help. Read More Showing 1 - 5 of 5 Reviews ## Other Top Recommended Customer Communications Management Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) **4.7** (73) Recently recommended **8** times [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (531) Recently recommended **5** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16383) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Stames with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice