--- title: "Incogneato Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Incogneato. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Incogneato is a good fit for you!" source_url: "https://www.softwareadvice.com/customer-satisfaction/incogneato-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Engagement Software](https://www.softwareadvice.com/hr/employee-engagement-comparison/) / [Incogneato](https://www.softwareadvice.com/product/450508-Incogneato/) / Incogneato Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/450508-Incogneato/) Reviews # Incogneato User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 26 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.8/5 - Value for money: 4.9/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 22 reviews (85%) - 4 stars: 4 reviews (15%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - With real insights from those directly involved, we can make informed decisions that enhance our programs and foster a more supportive community. - As we are cybersecurity experts, there is an intense vetting process through our IT team when we onboard any new platform and Incogneato successfully passed that test to give our team members full confidence that Incogeanto is truly incognito. - With its user-friendly design and focus on privacy, Incogneato has become an essential tool for us. ## Incogneato customer reviews Showing reviews 1-25 of 26 (page 1). ### Easy to Use Anonymous Review Platform! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it - just what I was looking for - an anonymous feedback tool for employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and understand. Not overly complicated. Allows for employees to submit anonymous feedback and even engage in anonymous conversations or receive anonymous replies to their comments. #### Cons I honestly can't think of anything. It serves it's purpose and does what we need it to do! --- ### Great Tool for Sharing Honest Feedback at Work - Overall rating: 5/5 - Reviewer: Karen G. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Incogneato is solving the problem of fear around giving honest feedback at work. In a lot of workplaces, people hesitate to share their real thoughts, especially about sensitive topics like company culture or management, because they worry about potential backlash. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using Incogneato at work for a while now, and it’s honestly a great to give feedback without feeling exposed. I can be completely honest about things like our culture or benefits. The themed prompts every month make it easy to focus on specific areas. I like that I can submit my feedback every month #### Cons sometimes it feels a little too simple. I wish there were more ways to see how the feedback is being used or if anything is changing because of it. #### Reasons for switching to Incogneato I was not in charge of deciding which software to use for anonymous feedback --- ### My review of incognito - Overall rating: 5/5 - Reviewer: Gracen D. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works really well especially for what i used it for. #### Cons There wasn’t anything i didn’t like about it --- ### Excellent Feedback Platform - Overall rating: 5/5 - Reviewer: Susan P. - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. By allowing anonymous feedback, we've significantly improved our internal communications, enabling us to address individual concerns more effectively. This open line of communication has not only helped us tackle specific issues but has also led to a better overall experience for our students. With real insights from those directly involved, we can make informed decisions that enhance our programs and foster a more supportive community. Incogneato has truly made a positive impact on how we engage with each other! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their platform makes it super easy for us to gather anonymous feedback from students and staff. It really helps create an open and honest environment where everyone feels comfortable sharing their thoughts. With its user-friendly design and focus on privacy, Incogneato has become an essential tool for us. Thanks for making feedback so accessible and valuable! #### Cons Nothing really. The tool is super easy to use and has transformed our abilities to address issues and improve our operations! --- ### Incogneato - Excellent Tool for Employee Experience - Overall rating: 5/5 - Reviewer: Kayla G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use Incogneato to have a safe, secure, and anonymouse place to get employee feedback, ideas, and complaints. We ask employees to submit questions they would like our [sensitive content hidden] to answer at company All-Hands as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and insight into transparent feedback, ideas, and experiences from our employees. It provides a psychologically safe platform that enables us to have an opportunity for us to address important topics. #### Cons Honestly, nothing I can think of. The tool has been great. --- ### Chief Experience Officer - Overall rating: 5/5 - Reviewer: Alex W. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been very happy with the service for the cost #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Affordable, effective, and trusted by our Staff #### Cons Does not allow Staff to include attachments with their submission --- ### Great for sharing - Overall rating: 5/5 - Reviewer: Shilo D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a great place to share thoughts and opinions on projects and Blue Sky requests. The anonymity helped me express some opinions that may not have been said to leadership in person. It's also great to see what other co-workers are thinking and what initiatives or thoughts they think are more important. #### Cons It doesn't work well for a small company. Often, it's easy to guess who submitted each comment, and some people upvote or downvote based on that. --- ### Exceeded expectations - Overall rating: 5/5 - Reviewer: Kingsley I. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general, it was a useful tool. I had a product and I needed genuine feedback. What I got was a mix, and helped me out in the long run. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The anonimity. Clients are able to air their views without the fear of being identified. #### Cons Payment plans, of course. I think I used it just once, and that, the trial version. --- ### Smart Solution - Overall rating: 5/5 - Reviewer: Amy S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been that the system is easy to use and allows for more meaningful feedback than just the old surveys where you get responses and sit frustrated because they're missing information or you want to ask follow up questions - this solves that problem #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that you can respond back and have a two way conversation while remaining anonymous. #### Cons I wish it had more functions - for example, a larger internal comms function. --- ### A good tool for anonymous surveys and pulse gathering - Overall rating: 4/5 - Reviewer: Mohammed U. - Verified reviewer: Yes - Industry: Information Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Incogneato has been a very user-friendly tool and was great to work with especially since it made the job of sending surveys very easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Its ability to capture the complete organization's pulse and helped in making business decisions. #### Cons It did not have a great dashboard for checking the overall status of the survey --- ### Great experience with Incogneato! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! The platform is simple to navigate and has allowed us the ability to create multiple inboxes for different office locations. The customer support team has always been very quick to respond. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows employees to submit feedback or concerns anonymously and providing us the ability to resolve concerns without requiring them to reveal their identity. #### Cons I currently don't have any cons - we have had nothing but a great experience using Incogneato. --- ### Love Incogneato! - Overall rating: 5/5 - Reviewer: Christine K. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had a great experience with Incogneato. It's a wonderful tool that allows employees to say what is on their mind so that we can help them however possible! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy using Incogneato for HR purposes because it streamlines communication and enhances confidentiality within our organization. #### Cons I wish more of our employees would utilize Incogneato. --- ### Affordable, easy solution for anonymous feedback - Overall rating: 5/5 - Reviewer: Tony D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The product is easy to set up and use. If you are looking for a simple, non complex way to get anonymous feedback this is a great tool to integrate into broader feedback gathering options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I originally chose Incogneato over other solutions because I needed a compact, easy-to-use tool that ensures confidentiality and anonymity. The straightforward setup and unbeatable price made it an ideal choice. It’s been a few years now, and Incogneato has become an integral part of our whistleblower process. Its simplicity, combined with an intuitive admin interface, allows us to engage people effectively while maintaining anonymity. This product continues to deliver exactly what we need, without any unnecessary complexity. #### Cons Perhaps some traditional survey form or template plug in option. Right now its categories and a free text field. #### Reasons for choosing Incogneato Felt that Incogneato for the price and intent, was a better, more secure and easier to use solution. --- ### Great product at the right price - Overall rating: 5/5 - Reviewer: Annie T. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the ease of use. It is the only product that I found that allows you to respond individually to anonymous questions! #### Cons I cannot think of anything. It is a great product at a right price point. --- ### Great, simple product - Overall rating: 4/5 - Reviewer: Jordan G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I love how easy it is for employees to use! Setup is SUPER simple, so you can get started using it quickly. I also like the emphasis on anonymity so employees know we cant trace it. #### Cons Not a lot of design options or a great UI on the admin side. --- ### Great Anonymous Suggestion Box - Overall rating: 5/5 - Reviewer: Armin M. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used monthly for free trial - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great overall. Simple setup and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As advertised. Provided an anonymous tool for our team membes. #### Cons N/A at the moment. Everything has been above expectations. #### Reasons for choosing Incogneato Overall simplicity and cost. Compared to competitors, this was very easy to set up and use. --- ### Thank you for your help - Overall rating: 5/5 - Reviewer: Kim G. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The few times that I have had to reach out to Incogneato the associate have always been pleasant and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The associate I worked with followed through until the case was closed. #### Cons There is nothing that comes to mind that I least like about Incogneato. --- ### Branch Manager - Overall rating: 5/5 - Reviewer: Dawn M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was easy to set up and start using. I highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to figure out and use with out having to go through long trainings. #### Cons I liked everything so far; There was nothing not to like. #### Reasons for choosing Incogneato Yes, out IT Manager recommended it and we signed up immediately. --- ### Great site for getting feedback - Overall rating: 5/5 - Reviewer: Chris J. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great site for getting feedback. My customers appreciate it, and we use it regularly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how user friendly the site is. It makes it easy for my customers to leave me anonymous feedback, and for those that request a response I can easily identify that and be able to respond to the customer right from the site. #### Cons There is nothing that I dislike. It's a straight forward site and easy to use. --- ### Incogneato Review - Overall rating: 5/5 - Reviewer: Clarisse M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Anonymous feature . Giving feedback anonymously is an added value #### Cons Link being expiring in one month, I didn’t like it. --- ### Easy to use and just works. - Overall rating: 5/5 - Reviewer: Adrian M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great to be able to give our staff an open channel to engage with us. We do company meetings and employee engagement surveys but this allows for a a 24/7/365 approach to anonymous employee/management communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's a simple concept and easy to use. Low cost but useful in highlighting any issues so we can tackle them early on. #### Cons The UI is a little basic but it's not really a concern. --- ### The Best Choice - Overall rating: 5/5 - Reviewer: Steve T. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Have not needed to deal with anyone. The platform always works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its has a simple intuitive interface. I like that I can add multiple admins. Very helpful. #### Cons Nothing really. It works as expected; for years. --- ### Consistent, appreciate that we have it - Overall rating: 4/5 - Reviewer: Kylee P. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We like using this product, no reason to change! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We appreciate that it gives employees a place to share anonymous feedback #### Cons The UI feels a bit outdated but it is very easy to use --- ### Best choice for cybersecurity, as cybersecurity experts! - Overall rating: 4/5 - Reviewer: Christina B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros As we are cybersecurity experts, there is an intense vetting process through our IT team when we onboard any new platform and Incogneato successfully passed that test to give our team members full confidence that Incogeanto is truly incognito. #### Cons I don't know there's anything I can say to this. Incogneato has served us well! --- ### Best solution available - Overall rating: 5/5 - Reviewer: Marta C. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to use, great way to collected feedback and great customisation. #### Cons I haven't come across any cons using the product. ## More reviews [Next reviews](https://www.softwareadvice.com/product/450508-Incogneato/reviews/?page=2) --- Incogneato Reviews, Pros and Cons - 2026 Software Advice