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Showing all 286 products

Jotform

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job application...Read more about Jotform

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

Keatext

Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them. Keatext gives you a head start by analyzing feedback and generating AI-bas...Read more about Keatext

Birdeye

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with custo...Read more about Birdeye

TeamSupport

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, col...Read more about TeamSupport

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps users bridge the gap between their sales, marketing, and customer service teams and deliver an exceptional customer experience. The software combines sales automa...Read more about Zoho CRM Plus

Zuar Portal

Provide secure, global access to your organization’s analytics. Zuar Portal is the easy way to create unique analytics hubs for executives, employees, partners, vendors, customers, and more. Employ drag and drop simplicity to buil...Read more about Zuar Portal

5.0 (1 reviews)

SurveyLegend

SurveyLegend is a cloud-based survey solution for individuals and businesses of all sizes. The solution enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses. S...Read more about SurveyLegend

Survicate

Survicate is an effortless survey software for getting continuous customer insights at scale. Here's what makes Survicate stand out: • Easy-to-use interface: Create and customize surveys in no time with an intuitive drag-and-dro...Read more about Survicate

Pointerpro

Pointerpro is your platform to easily create assessments that allow your respondents to download personalized reports immediately. The innovative tool allows you to provide users with tailored advice at scale. This allows everyone...Read more about Pointerpro

Typeform

Typeform is an interactive data collection tool that lets you create forms, surveys, and quizzes that people enjoy answering. By asking questions one at a time, you get more thoughtful responses and higher completion rates. Plus, ...Read more about Typeform

Weave

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer jour...Read more about Weave

Zoho Survey

Zoho Survey is a cloud-based 360-degree feedback surveying solution that caters to small, midsize and large organizations. The solution offers templates and a library of questions to create custom surveys. Survey creators can also...Read more about Zoho Survey

LiveAgent

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent

SatisMeter

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different surve...Read more about SatisMeter

5.0 (4 reviews)

Gnatta

Gnatta is a cloud-based solution, which creates communication technology, tiered across five products for small to large organizations. Full coverage is available across digital channels including webchat, email, messaging and soc...Read more about Gnatta

4.7 (3 reviews)

SightMill

SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) surveys. It allows users to generate and deliver surveys to customers via SMS, emails or by embedding it...Read more about SightMill

4.8 (4 reviews)

Swell

Swell makes it easy for local businesses to gain visibility into their customers' experience by taking the complexity out of it. By enabling businesses to gather real-time feedback, online reviews, customer satisfaction surveys an...Read more about Swell

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CustomerGauge

CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey cam...Read more about CustomerGauge

Callexa Feedback

Callexa Feedback is a customer satisfaction solution that enables businesses to measure, analyze and evaluate clients' sentiments using surveys. Managers can customize the survey template by adding text blocks, salutation and corp...Read more about Callexa Feedback

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nixi1

nixi1 is a cutting-edge chat management software that revolutionizes the way businesses handle customer communication. It's designed for a wide range of industries, including contact centers, travel agencies, and small businesses....Read more about nixi1

4.8 (6 reviews)

Canny

Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to exi...Read more about Canny

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EvaluAgent

EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. This solution unifies customer feedback and agent performance data. It provides automated scoring for all custome...Read more about EvaluAgent

123FormBuilder

123FormBuilder is a cloud-based web form builder that enables businesses of all sizes to create surveys, forms, quizzes and polls. The platform comprises templates for job applications, donations, event registration, online bookin...Read more about 123FormBuilder

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Acobot

Acobot is a cloud-based conversational AI platform that offers intelligent chatbots for e-commerce and online retailers to help boost online sales. In addition to AI, Acobot offers e-commerce capabilities to help grow and power on...Read more about Acobot

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AnswerDash

AnswerDash is a cloud-based contextualized self-service customer support solution that helps provide information to customers visiting a users’ website or mobile application. The solution features predictive Q&A technology based o...Read more about AnswerDash

4.7 (3 reviews)

Avaya UCaaS

Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to all businesses across various industries. The solution allows users to offer personalized interactions to regular...Read more about Avaya UCaaS

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CheckMarket

CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notification...Read more about CheckMarket

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Confirmit

Confirmit is a market research platform that gathers essential business data regarding customers, markets and employees and helps businesses to grow. Confirmit’s market research helps businesses increase productivity, reporti...Read more about Confirmit

3.9 (7 reviews)

elevio

Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers built in content management tools, and users can also import existing knowledge base content. The...Read more about elevio

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Odigo

Odigo is a SaaS cloud contact center solution that facilitates relationships between large organisations and their customers. The comprehensive platform manages all interactions, across all channels, at any time. It allows compani...Read more about Odigo

4.0 (3 reviews)

Hively

Hively is a cloud-based customer feedback solution for small, midsize and large enterprises. Primary features include real-time feedback collection, rating collection, customer happiness alerts, team performance leaderboard and re...Read more about Hively

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Hotjar

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step o...Read more about Hotjar

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Grade.us

Grade.us is a cloud-based review and reputation management solution designed for businesses of all sizes. It offers feedback collection, multi-channel management and campaign management within a suite. Users can collect customer ...Read more about Grade.us

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Helprace

Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions with existing and potential customers. The solution features a personalized help desk (HD) and user feedback porta...Read more about Helprace

4.7 (7 reviews)

Key Survey

Key Survey is a survey management solution designed for midsize and large businesses. It offers mobile surveys, offline surveys, contact management, data workflow, logic and branching functionalities within a suite. Both cloud-bas...Read more about Key Survey

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Lucky Orange

Lucky Orange is a suite of conversion optimization tools designed to help businesses track and engage with visitors using heatmaps, dashboards, live chat, polls and more. Administrators can gain insights into problematic areas wit...Read more about Lucky Orange

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MindTouch

MindTouch offers enterprise-grade, AI-powered knowledge management solutions for mid-size organizations and large global enterprises that want to increase customer lifetime value. The company’s knowledge management platform was de...Read more about MindTouch

2.0 (2 reviews)

Netigate

Netigate is a cloud-based feedback management company founded in 2005. Companies can listen to their customers, employees and the market with Netigate’s survey platform to enhance their own processes, products and services. Scie...Read more about Netigate

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Khoros Communities

Khoros Communities is a community management platform for large enterprises to host and manage peer-to-peer spaces, enabling customers to post queries, search content, and share experiences. The software facilitates brand developm...Read more about Khoros Communities

SurveyLab

SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback. SurveyLab offers ...Read more about SurveyLab

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SmileBack

SmileBack is a customer management software that helps businesses capture feedback to improve customer loyalty, engagement, retention rate and more. The platform works with various business platforms such as ConnectWise, Zendesk, ...Read more about SmileBack

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CFN Insight

CFN Insight is a cloud-based solution that helps businesses utilize journey maps to manage customer touchpoints and improve overall client experience. Professionals can assign key metrics to multiple business owners, track the pro...Read more about CFN Insight

3.5 (2 reviews)

Kilterly

Kilterly is a cloud-based customer experience solution catering to businesses of all sizes. The solution enables marketing managers to run customer retention and onboarding campaigns, track retention rate, create to-do lists, cust...Read more about Kilterly

5.0 (4 reviews)

UserVoice

UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-a...Read more about UserVoice

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Custify

Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, reduce churn rate and improve revenue, contract renewals, product adoption and more. The platform allow...Read more about Custify

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Crowdtech

Crowdtech offers a suite of research tools that enable organizations to capture customer insights through polls, surveys, chats, bulletin boards and more. The platform lets organizations create in-house search panels and add pre-q...Read more about Crowdtech

Centercode

The Centercode Platform transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology like plug-and-play project planning, engagement automation, and smart reporting to ...Read more about Centercode

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Spark Chart

Spark Chart is an Australian cloud-based survey software solution with 24 x 7 expert support and advice. Australian data storage is an available option. Design and conduct any type of survey project, including employee surveys, ...Read more about Spark Chart

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HelpDesk

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedbacks and surveys. HelpDesk...Read more about HelpDesk

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TellusFirst

TellUsFirst is a cloud-based solution that helps users automate processes for collecting customer feedback and reviews about products as well as services to improve business performance. Key features include survey management, 360...Read more about TellusFirst

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Pipefy

Pipefy is the low-code process automation platform that increases team productivity, centralizes data, and optimizes processes for teams in Procurement, Finance, HR, IT, and more. Pipefy is designed to make security, integration...Read more about Pipefy

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Qualaroo

Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surveys. Its key features include sentiment analysis, cookie targeting, data streaming, custom properties ...Read more about Qualaroo

Preferred Patron Loyalty

Preferred Patron is a customer loyalty management solution designed for companies of all sizes that offers incentive promotions, visitor loyalty management, multi-channel marketing and gift card management functionalities within a...Read more about Preferred Patron Loyalty

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QuickTapSurvey

QuickTapSurvey is cloud-based survey application. The solution comes with features such as an online survey-creation interface, different question types, branding options, mobile forms, survey reports and integrations with third-p...Read more about QuickTapSurvey

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Skilljar Customer Education

Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose-built for customer and partner education, our powerful software integrates with all the tools you care about, an...Read more about Skilljar Customer Education

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SmartSurvey

SmartSurvey is an online survey solution that allows businesses to design customized surveys. The solution includes ready-made templates and custom designing tools to build and share online surveys with participants. SmartSur...Read more about SmartSurvey

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Alchemer

Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and empl...Read more about Alchemer

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Tidio

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online a...Read more about Tidio

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SurveyMonkey

SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can run...Read more about SurveyMonkey

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UseResponse

UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk Ticketing Solution, Feedback Community System, Knowledg...Read more about UseResponse

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Userlike

Userlike is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, SMS and more. From here, all me...Read more about Userlike

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Sogolytics

Transform your organization's customer experience with the SoGoCX platform. Meet customers where they are in their journey, pinpoint weaknesses, identify opportunities, and take action. With comprehensive analytical power at your ...Read more about Sogolytics

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SmartKarrot

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation). 1. Built on a foundation of ...Read more about SmartKarrot

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Totango

Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adoption, retention and expansion by managing all post-sales activities. It increases the conversion rate b...Read more about Totango

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SurveySparrow

SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them i...Read more about SurveySparrow

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Genesys Cloud CX

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX

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Wootric

Wootric is a cloud-based customer experience and feedback management software that helps measure and enhance client satisfaction. Primarily catering small to large businesses, the platform uses artificial intelligence to provide i...Read more about Wootric

Yotpo

Yotpo is a cloud-based content marketing platform for e-commerce businesses that enables users to collect user-generated content and use the content to build a brand and manage the customer experience. The integrated solution lets...Read more about Yotpo

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Zonka Feedback

Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. The solution can be utilized by hotels and other ...Read more about Zonka Feedback

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Listen360

Listen360 is a cloud-based customer engagement solution that enables businesses in the healthcare, franchise, fitness and service industry to collect clients' feedback using surveys and analyze received results. Executives can uti...Read more about Listen360

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Nicereply

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicer...Read more about Nicereply

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Broadly

Broadly is a reputation management solution that helps businesses in automotive, construction, medicine and other industries streamline operations related to lead capture, mobile payments and feedback collection. It provides a bui...Read more about Broadly

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Startquestion

Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Ke...Read more about Startquestion

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Intouch Insight CX Platform

The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It is a scalable Customer Experi...Read more about Intouch Insight CX Platform

Signpost

SignPost is a CRM and marketing automation solution that helps small businesses by providing customer feedback, referrals, reviews and insights. It is a cloud-based platform which bridges the gap between local business owners and ...Read more about Signpost

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NiceJob

NiceJob is a cloud-based reputation management solution that helps organizations manage reviews, referrals and sales. Key features include emailed review invitations, review reminders, reputation monitoring, website integration, S...Read more about NiceJob

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Involve.me

involve.me is a user engagement and customer experience platform designed to help digital marketers and e-commerce businesses create personalized interactions across the entire customer journey, from lead acquisition to qualificat...Read more about Involve.me

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zenloop

zenloop is a Berlin-based SaaS company that offers a CX Action Management platform. As the pioneer in Action Management, zenloop enables top global corporations such as Deichmann, Hello Fresh, Tier Mobility, VW group, Kraft Hein...Read more about zenloop

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RingCentral Engage Digital

RingCentral Engage Digital is a unified customer service platform that helps you provide consistent, personalized service to your customers across all communication channels and makes it easy to support your customers any time, fr...Read more about RingCentral Engage Digital

Track

Tracksale is a cloud-based solution designed to help businesses automate the entire customer relationship lifecycle through feedback collection, digital campaigns, messaging and more. Key features include trend analysis, customiza...Read more about Track

4.0 (1 reviews)

FeedbackRIG

FeedbackRig is a cloud-based customer survey solution that helps businesses to gather real-time feedback from their customers or employees, identify pain points and generate feedback reports. FeedbackRig features data analyti...Read more about FeedbackRIG

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StoryTap

StoryTap is a story-led video automation platform that lets brands easily produce and share authentic video from real people. Our patented technology lets enterprise brands create and share product reviews from customers, Q&A clip...Read more about StoryTap

ServiceGuru Kiosk

ServiceGuru Kiosk is a cloud-based solution that helps businesses automate processes for collecting customer feedback through kiosk devices across multiple locations. Key features include remote update/installation, usage reportin...Read more about ServiceGuru Kiosk

4.9 (7 reviews)

Refiner

Refiner is a customer survey solution for data-driven SaaS companies. Their highly customizable microsurvey widgets enable SaaS businesses to easily track customer satisfaction, profile and segment their users, or research what to...Read more about Refiner

4.8 (5 reviews)

Clickatell

We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers can now connect with brands to find goods and services, make purchases, track orders, and resolve issues with a si...Read more about Clickatell

Froged

FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and product teams to your marketing touch points. Our focus is on the entire customer journey from Onboarding and ret...Read more about Froged

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Shiji ReviewPro Guest Experience Platform

Shiji ReviewPro is the leading guest experience management software helping hospitality become more profitable by gathering and understanding guest feedback data. The Shiji ReviewPro platform includes Hotel Reputation, Guest Surve...Read more about Shiji ReviewPro Guest Experience Platform

3.5 (4 reviews)

Leanbe

Introducing Leanbe, a state-of-the-art product management software crafted to transform the way product teams operate. This latest release enhances every facet of product management, facilitating smooth teamwork and promoting cons...Read more about Leanbe

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Heyday

Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and marketing teams. With Heyday, ecommerce businesses deliver exceptional customer experience throughout the customer jo...Read more about Heyday

Capacity

Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and business processes for finance, insurance, manufacturing, software and education industries. Capacity's c...Read more about Capacity

Pypestream

Pypestream is a cloud-based conversational AI solution designed to help businesses use chatbots and pragmatic AI to improve customer communications. Designed for businesses in insurance, healthcare, financial services, travel, eCo...Read more about Pypestream

4.8 (8 reviews)

Bizooy

Bizooy is a customer communication solution, which helps locksmiths, veterinarians, healthcare providers, contractors, salons and other professionals handle client reviews to improve search ranking across various platforms such as...Read more about Bizooy

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Grab Your Reviews

Grab Your Reviews is a reputation management solution that enables businesses to streamline processes related to review collection, social media monitoring and more. Professionals can receive alerts about new reviews, share feedba...Read more about Grab Your Reviews

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Nextiva

Nextiva brings customers and teams closer by connecting conversations in one AI-powered platform. We connect businesses to all of their conversations, helping them understand their customers in real-time to create personalized exp...Read more about Nextiva

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Commerce Studio

Designed for multichannel retailers, Commerce Studio is a salesforce-native order and logistics management solution that manages orders, inventory, and returns across multiple channels in one centralized platform. Powered by Einst...Read more about Commerce Studio

4.0 (1 reviews)

Stames

Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and complaints via a unified portal. Key features include issue tracking, sales engagement, customer satisfacti...Read more about Stames

4.8 (5 reviews)

Vivantio

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Suppor...Read more about Vivantio

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SurveyMonkey Enterprise

SurveyMonkey Enterprise is a 360-degree feedback solution designed to help businesses in education, healthcare, IT and other sectors conduct surveys to collect feedback. The GDPR and HIPAA compliant platform enables teams to encry...Read more about SurveyMonkey Enterprise

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Shiji ReviewPro Guest Surveys

Guest Satisfaction Surveys is a cloud-based platform that helps businesses collect customer feedback via custom surveys. It allows employees to create survey questions based on specific hotels, segments or guest types and share th...Read more about Shiji ReviewPro Guest Surveys

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Retamo

Retamo is an online review and reputation management solution, which enables businesses to generate and monitor customer ratings across multiple platforms such as Airbnb, Glassdoor, Expedia and more. Professionals can create searc...Read more about Retamo

5.0 (9 reviews)

PipeOneMe

Designed for businesses in retail, real estate, telecommunications, education, and other industries, PipeOneMe is a cloud-based platform that helps build multi-channel customer communications, segment audiences, and track tickets ...Read more about PipeOneMe

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NetSupport ServiceDesk

NetSupport ServiceDesk can be integrated into the existing IT infrastructures and enables businesses to monitor, organize, manage and resolve support challenges. Its customizable interface supports both desktop and mobile platform...Read more about NetSupport ServiceDesk

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Playvox

Playvox is a cloud-based solution designed to help quality assurance teams monitor the performance of agents and streamline customer service processes. Analysts can use personalized QA forms or scorecards to evaluate clients' inte...Read more about Playvox

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IntouchSurvey

IntouchSurvey is a cloud-based survey tool that allows businesses to create and execute surveys for market research. The platform enables users to generate customer satisfaction reports, collect feedback from their target audience...Read more about IntouchSurvey

5.0 (1 reviews)

Giftbit

Giftbit is an on-demand, simple web app and API designed to help organizations of any kind and size reward and incentivize with digital gift cards. Whether you’re building a scalable rewards program, or just need to fire off a few...Read more about Giftbit

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Trustpilot

Trustpilot is a customer experience management solution that helps businesses send review invitations, share reviews, manage ratings, track feedback and more on a centralized platform. It allows administrators to configure rules t...Read more about Trustpilot

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AirVote

AirVote allows your restroom users themselves to rate how clean they found the restroom. Rating is done via a single scan of a QR smiley. Smileys are usually located within the restroom unit or stall - that's where the customer ...Read more about AirVote

Medallia Agent Connect

Medallia Agent Connect (formerly known as Stella Connect) is a web-based customer experience management solution designed to help agents, team leaders, executives, startups, BPOs, SMBs, and QA managers gain visibility into feedbac...Read more about Medallia Agent Connect

Trustmary

Trustmary is a cloud-based tool that helps businesses collect, manage, and display reviews in an easy and accessible way. By adding reviews to your website with review widgets, you boost your website’s performance in the search en...Read more about Trustmary

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RAY

RAY provides marketing teams with digital tools to increase their presence on search engines, like Google and Bing Search. Organizations can increase their visibility online and allow customers to market them on their behalf. Furt...Read more about RAY

5.0 (8 reviews)

Surveyol

SurveyOL is a versatile survey creation application suitable for businesses of any type. It includes built-in survey templates that users can customize for their specific requirements. The software offers various options to match ...Read more about Surveyol

4.8 (9 reviews)

TrustSpot

Your products deserve to be shown off by real customers. The best way to do this is by sharing experiences customers have with your products through visual content. Connect with your Ecommerce platform to automatically collect & ...Read more about TrustSpot

4.4 (7 reviews)

ReviewFlowz

Reviewflowz is an all-in-one Review Management Platform b2b SaaS & digital-first companies. Stay on top of your reviews by getting notified for each new review you get online on Slack, Email, or Webhooks. Access all your revie...Read more about ReviewFlowz

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Retently

Retently is a web-based customer experience management platform. The software measures customer satisfaction throughout the buyer journey to provide insights. The platform is customizable, and users can integrate it with third-p...Read more about Retently

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Product Signals

Integrates with SalesForce, HubSpot, and Slack. Organize customer feedback and close the loop with Customer Success and Sales in seconds. Integrates with SalesForce, HubSpot, and Slack. Keep internal teams and stakeholders upda...Read more about Product Signals

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Sprinklr

Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-part...Read more about Sprinklr

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Unifocus

UniFocus is an innovator in workforce management and optimization. Connecting powerful, real-time business insights across labor management, time & attendance, guest satisfaction, and employee engagement solutions ensures operator...Read more about Unifocus

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CSAT.AI

CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was developed to train agents while providing 100% Quality Assurance monitoring. The Agent is able to see...Read more about CSAT.AI

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Wiremo

Wiremo is a customer review platform for eCommerce websites. It is an all-in-one customer review platform that helps businesses collect and display reviews on your eCommerce site automatically. The software will help increase your...Read more about Wiremo

TRACX

Marketing managers can use the TRACX software to collect feedback from various social media channels and every POS touchpoint. It helps them gain real-time insights and understand the user experience, improving customer-driven sal...Read more about TRACX

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Harvestr

Harvestr is a product management software that helps businesses build roadmaps based on customer feedback and customer data to drive product growth and optimize processes. The platform enables teams across different departments to...Read more about Harvestr

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Kenect

Kenect is a cloud-based reputation management solution, which enables organizations of all sizes to engage with clients, capture payments and generate leads and reviews via text messages. Kenect helps marketing professionals pre...Read more about Kenect

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Dynata Insights Platform

Dynata Insights Platform is a customer engagement software that helps businesses review, approve, share and deliver data. The solution enables managers to gain insights into audience demographics, brand health and campaign analyti...Read more about Dynata Insights Platform

5.0 (2 reviews)

ReverseLogix

Optimizing Returns Management through Smarter Reverse Logistics. At ReverseLogix, we believe that reverse logistics solutions must optimize the entire supply chain by delivering simplicity, flexibility and visibility. We are the...Read more about ReverseLogix

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GuestXM

GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage. Feedback & Sentim...Read more about GuestXM

Prime AI

For fashion retailers aiming to minimise refunds and enhance profitability, Prime AI presents its Size Finder technology. This cutting-edge solution not only makes apparel and footwear retailing more eco-friendly but also bolsters...Read more about Prime AI

Upvoty

Upvoty is a feedback management platform for SaaS businesses to help with product optimization. Customers can submit their feedback easily and product owners can then prioritize future features based on user data. This platform c...Read more about Upvoty

5.0 (7 reviews)

Endorsal

Endorsal is a review management solution that helps businesses collect and embed customer testimonials in various websites. The application enables employees to streamline customer satisfaction, engagement tracking and feedback ma...Read more about Endorsal

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GetFeedback

With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer journey. This solution provides more context into surveys and pushes feedback into Salesforce to measure v...Read more about GetFeedback

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Touchpoint CX

Touchpoint CX is a cloud-based customer experience (CX) management platform that consolidates voice of customer (VoC) feedback data in a unified dashboard. It provides an interactive resolution system and analytics reporting funct...Read more about Touchpoint CX

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Sleekplan

Sleekplan was specifically built to help companies of all sizes cover customer feedback. From collecting feedback and prioritizing new features to discussing ideas and notifying customers about recent announcements and updates....Read more about Sleekplan

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Myopolis

Myopolis is a cloud-based solution that provides businesses with tools to streamline employee and customer communications on a centralized platform. Professionals can send personalized messages to clients, view their responses and...Read more about Myopolis

5.0 (1 reviews)

WeBee

WeBee provides innovative mobile guest experience solutions for hotels so that hotel guests can fulfill any of their needs (check-in/out, payments, reservations, keyless room entry all requests) conveniently from their mobile phon...Read more about WeBee

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ProdCamp

ProdCamp is a user feedback and product management platform for SaaS companies. It helps product teams collect, analyze, and take action on user feedback to build customer-driven product roadmaps. The platform caters to product ...Read more about ProdCamp

4.5 (2 reviews)

allswers

allswers assists businesses with market research across metrics including customer satisfaction and recommendation rates (NPS) using surveys. Organizations can access employee engagement evaluations, 90º evaluations and surveys to...Read more about allswers

MyFeelBack

MyFeelBack is a cloud-based software aimed at helping businesses design, conduct and manage custom surveys using an interactive survey builder to gather feedback from the targeted audience. The application helps organizations gain...Read more about MyFeelBack

5.0 (3 reviews)

Kiamo

Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Customer Relations. Kiamo offers a smart distribution engine that selects the right advisers for each new interacti...Read more about Kiamo

4.1 (8 reviews)

Feedbackly

Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the...Read more about Feedbackly

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CS for SharePoint

CS for SharePoint is a customer service and support application for Office 365 and Microsoft Teams environments that turns web, email and mobile customer requests into routable tickets with email alerts. Use CS for SharePoint to a...Read more about CS for SharePoint

5.0 (1 reviews)

AppFollow

AppFollow is a cloud-based App Store Optimization (ASO) solution that helps businesses in the gaming, telecommunications, eCommerce, transport, financial services, and healthcare industries. The platform provides tools for workflo...Read more about AppFollow

YouGov Surveys: Self-serve

The YouGov Surveys: Self-serve interface allows users to build, distribute and analyse their surveys without any technical expertise. Our approach seamlessly combines the best parts of traditional survey tools with contemporary fe...Read more about YouGov Surveys: Self-serve

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Podium

Podium's lead conversion platform helps businesses attract more leads, convert them faster, and keep their customers coming back–all in a single, easy-to-use platform, powered by AI. Podium's plans are built to help your busines...Read more about Podium

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ReputationStacker

ReputationStacker is a cloud-based reputation management software that makes it easy for businesses to get more reviews. It also helps businesses improve by turning the qualitative feedback from online reviews into quantified, act...Read more about ReputationStacker

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easiware

easiware is a customer service software that enables brands to streamline customer interactions by consolidating customer information, automating requests, and employing smart technologies. The platform enables managers to central...Read more about easiware

STAMP

STAMP is an employee engagement software designed to help businesses collect and analyze customer feedback, company data and industry dynamics to retain customers. The platform enables managers to quantify gaps across statement me...Read more about STAMP

4.9 (8 reviews)

Fuel Cycle

Fuel Cycle’s market research cloud is the most comprehensive intelligence gathering ecosystem that exists today. The platform enables decision-makers to maintain constant connections with customers, prospects, and users to uncover...Read more about Fuel Cycle

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InputKit

InputKit is a SaaS solution that enhances companies' global customer and employee experiences while bolstering their online reputation. Through the utilization of InputKit, organizations have the ability to create an extraordinary...Read more about InputKit

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SuccessBoard

SuccessBoard offers a customer 360 view feature that helps businesses streamline customer satisfaction operations by providing proactive risk identification and resolution capabilities. With real-time insights and an understanding...Read more about SuccessBoard

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GetMoreReviews

GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of the customers across the web. It allows users to maintain brand value by receiving alerts on negative...Read more about GetMoreReviews

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Hello Customer

Hello Customer: the AI-powered Voice of Customer platform to collect, centralize and analyze feedback, prioritize actions and confidently take business-critical decisions. -AI analysis with the highest precision and deepest leve...Read more about Hello Customer

4.3 (8 reviews)

e-satisfaction.com

e-satisfaction.com is an Enterprise Feedback Management Software that collects feedback during important moments of the customer journey. Organizations that trust e-satisfaction.com have customers in the center of their attention ...Read more about e-satisfaction.com

4.7 (3 reviews)

Feefo

Feefo is the world’s largest verified-customer reviews platform. It helps empower businesses worldwide to collect genuine, verified customer reviews and insights, allowing you to improve your products and customer experience...Read more about Feefo

4.0 (2 reviews)

Plantt

Plantt is a customer success intelligence platform that analyzes both usage and conversational data. It is designed to provide companies with a complete overview of their customers’ current state. Using artificial intelligence, Pl...Read more about Plantt

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Customer Thermometer

Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in the industry, CT works by making it super-easy for customers to rate your brands, products, services ...Read more about Customer Thermometer

pulseM

pulseM is a reputation management software designed to help businesses handle and analyze customer service interactions. The platform enables managers to share details regarding upcoming appointments with customers via automated t...Read more about pulseM

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Userwell

Userwell is a product feedback management software that helps businesses collect and gain insights into users' feedback, improving customers' experience and facilitating decision-making processes. Businesses can capture users' f...Read more about Userwell

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GetWhy

We’re a global insights provider, that with empathy at our core, redefines the boundaries of qualitative research and emphasizes the value of being truly consumer-centric. For the past decade, we’ve strived to put more empathy i...Read more about GetWhy

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Momentive

Momentive provides agile experience management solutions to business leaders facing complex challenges. The AI-powered Momentive platform combines market insights, brand insights, customer experience, product experience and employ...Read more about Momentive

2.0 (1 reviews)

Gainsight CS

Gainsight CS is a customer success solution that helps organizations streamline customer onboarding, retention and support operations via a unified platform. It enables employees to configure workflows, analyze the customer journe...Read more about Gainsight CS

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GetFeedy

GetFeedy is a feedback management solution designed to help businesses with addressing customer requirements. It includes the ability for customers to provide feedback, support feature requests, and remain informed about product d...Read more about GetFeedy

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Joonbot

Joonbot is an Intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales. A Joonbot can be installed in minutes and used to improve customer experience by personali...Read more about Joonbot

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Industrytics

Make better business decisions, automate your data process and optimise your business with Decision Intelligence. With industrytics, you can connect, analyse and visualise all the metrics and data about your business and the feed...Read more about Industrytics

4.3 (6 reviews)

involve.ai

involve.ai is a customer intelligence platform that uses AI to supercharge customer teams with actionable insights and automation, so they can reduce churn, increase upsells, and improve customer experience. ...Read more about involve.ai

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Quality Driven Software

Quality Driven Software is a customer satisfaction software designed to help businesses track employee performance and customer satisfaction in real time. With the software, businesses can uncover quality issues, provide real-time...Read more about Quality Driven Software

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Simplesat

Simplesat is an intuitive and engaging survey tool for service businesses to collect insightful and actionable customer feedback. Simplesat is a cloud-based customer satisfaction survey solution that allows users to set up one-c...Read more about Simplesat

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FoxMetrics

FoxMetrics is a cloud-based data analytics platform designed to help businesses capture and analyze collected data on a centralized platform. Professionals can monitor and collect data related to website visitors’ activities and g...Read more about FoxMetrics

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justLikeAPI

justLikeAPI is a single-point service for scraping reviews and other review-related data from some of the most complicated websites. Its users can save a lot of time and money by not having to deal with dozens of different review ...Read more about justLikeAPI

5.0 (2 reviews)

Chattermill

The Chattermill Unified Customer Intelligence Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social ...Read more about Chattermill

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doopoll

Create surveys quickly and easily with doopoll. Use all the best features with none of the hassle. We want you to thrive. Marketing, HR, Product? Asking questions and gathering insights is integral to what you do. It shouldn't be...Read more about doopoll

Press'nXPress

Press'nXPress is the only journey-based customer feedback management platform that analyzes experiences in their context. Starting with customer journeys, it provides various feedback collectors for each touchpoint to collect cust...Read more about Press'nXPress

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Userback

Introducing Userback, the leading user research platform crafted for small teams aiming to understand users and improve product development. Userback empowers you to collect feedback enriched with visuals and metadata, offering ...Read more about Userback

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SurveySensum

SurveySensum is an artificial intelligence (AI)-enabled customer feedback management platform that helps businesses measure and respond to Net Promoter Score (NPS) and customer satisfaction (CSAT) surveys. SurveySensum lets users...Read more about SurveySensum

5.0 (1 reviews)

Surveyapp

Collect feedback from your customers and employees in real-time using Surveyapp. Listen to their feedback and experiences, and take the actions that will optimise your company’s success. With various channels such as our offline ...Read more about Surveyapp

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VideoAsk

Nothing builds trust like a face-to-face interaction. VideoAsk lets you do just that, at scale, with short, cloud-based video chats that make conversation with your audience more personal. It couldn't be easier: just record your m...Read more about VideoAsk

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QaizenX

QaizenX is an experience management tool that allows businesses to measure employee and customer experience seamlessly using ready-made standard templates. Teams can collect feedback through web links, QR codes, email and SMS. Man...Read more about QaizenX

5.0 (3 reviews)

Reptrics

Reptrics is a customer success platform that helps success teams operationalize the post sales customer journey. We use an out of the box solution that proactively identifies customer risk, promotes customer adoption, advocacy, an...Read more about Reptrics

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Flixcheck

Flixcheck is a digital form-building and file-sharing solution catering to businesses of all sizes across various industries looking to automate business processes and reduce paperwork. Flixcheck offers features like digital form...Read more about Flixcheck

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Merchant Centric

Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media and drive customer loyalty, while also allowing them to identify new revenue streams through effective reputation m...Read more about Merchant Centric

Bizratings

Bizratings is a cloud-based customer satisfaction tool that helps companies gather customer feedback and build online credibility. It caters to small businesses across various industries looking to boost their online reputation. ...Read more about Bizratings

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Screeb

Screeb is an all-in-one platform designed to optimize your product and customer experiences. With powerful features like product analytics, customer feedback collection, in-app messaging, release management, user interview recruit...Read more about Screeb

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W3Dart

W3Dart is a visual bug reporting and feedback management tool for web designers, web developers, SaaS businesses and startups. It works similar to a sticky note on websites, which will only be visible to logged-in users. With...Read more about W3Dart

5.0 (5 reviews)

BeInContact

BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IVR, AI, call recording, predictive dialer, and complete reports. Users can add ready-made integrations ...Read more about BeInContact

XEBO.ai

Survey2Connect's platform offers users a variety of experience management products to investigate and analyze their business and take decisive actions. Survey2Connect is a cloud-based CX platform that offers features for data col...Read more about XEBO.ai

AidaForm

AidaForm is a cloud-based survey solution that enables businesses to create online forms, collect customer feedback using templates and evaluate clients’ responses. Professionals can export survey results in Microsoft Excel or Goo...Read more about AidaForm

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Efficy CRM

At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its employees...Read more about Efficy CRM

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Simplify360

Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their modern communication channels. Simplify360 has been helping businesses deliver exceptional customer suppo...Read more about Simplify360

Reeview

Reeview is an easy-to-use review generation tool that helps businesses easily request feedback from customers using SMS and email. It enables teams to avoid negative feedback by redirecting unhappy customers to a feedback collecti...Read more about Reeview

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GatherUp

GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. Listen...Read more about GatherUp

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Sharcx.suite

Sharcx.suite is a cloud-based data analytics software that allows users to receive insights from their operational business processes, automate decisions and take advantage of potential AI generated proposals. The solution offers ...Read more about Sharcx.suite

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Smaply

Smaply is a cloud-based customer experience platform that allows businesses to create journey/stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or vid...Read more about Smaply

Engage 365

Engage365 is customer loyalty and reward platform powered by Microsoft Dynamics CRM. It uses Microsoft technology to allow small & medium size businesses to improve customer engagement strategy and customer retention strategies....Read more about Engage 365

4.1 (8 reviews)

TPSC Cloud

TPSC Cloud is an easy-to-use solution for improving the safety and quality of your healthcare organization. It offers an integrated platform for you to register data via online webforms and mobile applications, automize the proces...Read more about TPSC Cloud

5.0 (1 reviews)

Upzelo

Upzelo's loyalty and rewards schemes are designed to elevate your business's expansion. Turn every transaction into a festivity with a custom-made program that can be quickly established and activated in moments, all without any r...Read more about Upzelo

5.0 (3 reviews)

HOM

The Hom Suite is a cloud-based maintenance management platform that allows hotels to connect with guests in new ways, digitally managing their relationships. It provides guests with contactless access to all the services whether i...Read more about HOM

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Botsify

Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personalized messages, and offer assistance via chatbots, anytime you are busy. Integrate your website with Botsify, Faceb...Read more about Botsify

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NinjaChat

NinjaChat provides live chat software to interact with website visitors in real-time through multi-channel support via Whatsapp, Facebook messenger, and Text messages. Manage all customer interaction channels in one place to coo...Read more about NinjaChat

4.8 (4 reviews)

VirtlX 360° Success Management

VirtlX Reflect is a cloud-based solution designed to assist businesses of all sizes to understand customer sentiment, conduct market research and assess employee performance utilizing 360°, peer and appraisal reviews. Features inc...Read more about VirtlX 360° Success Management

monday sales CRM

Built on top of monday.com Work OS, monday sales CRM is a no-code, customizable solution that empowers managers and sales teams to take control of their entire sales cycle - from lead capturing and sales pipeline management to pos...Read more about monday sales CRM

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InsightSUITE

InsightSUITE from First Insight is a SaaS-based pricing optimization solution that collects zero-party consumer insights, enabling retailers to make pricing and marketing decisions. The platform enables retailers to engage consume...Read more about InsightSUITE

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Tesseron

Tesseron is a collaboration platform that can be deployed as a cloud and on-premise solution in your organization. We support your teams in mapping the optimal workflow of their work processes in the system. The automatic process...Read more about Tesseron

4.3 (8 reviews)

Kustomer

Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client support via multiple channels. Key features include sentiment analysis, live agent auditing, workflow creation, ...Read more about Kustomer

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FCI Customer Communication Management

FCI CCM Software is an omnichannel customer communication management solution with features such as detailed insights, personalized communication, and business process automation...