--- title: "Prime AI Software Reviews, Demo & Pricing - 2026" description: "Review of Prime AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-satisfaction/prime-ai-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Prime AI Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-satisfaction/prime-ai-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-satisfaction/prime-ai-profile/alternatives/) # Prime AI Review From £30/month 1 plan Wondering if Prime AI is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Prime AI 4.8 [(20)](https://www.softwareadvice.com/customer-satisfaction/prime-ai-profile/reviews/) Pricing Starting at £30.00 per month ### About Prime AI Prime AI is revolutionising fashion e-commerce with AI-driven tools that reduce return rates and elevate the shopping experience. Clothing Size Finder Lite & Pro: Lite replaces static size charts with a personalised sizing experience, boosting CVR by 3% from day one. 100% free and designed for Shopify stores, it delivers accurate size recommendations, increasing customer confidence. For larger retailers, Pro leverages predictive AI to recommend sizes based on body shape, style preferences, and purchase history, ensuring precision across complex catalogues. Shoe Size Finder: Reduce returns by 29% with our Shoe Size Finder, which accurately measures foot dimensions to within 5mm using a single photo. If a size is unavailable, visually similar alternatives are suggested, preventing missed sales opportunities. Bra Size Finder: Enhance customer confidence with personalised bra size recommendations based on breast shape and fit preferences. This tool adapts to brand-specific sizing variations, reducing returns potentially by 31% or more. AI Photoshoot – Bring Your PDP to Life: Transform flat images into dynamic model photos and engaging videos, showcasing products in action without t... he costs of traditional photoshoots. Visual Search: Help customers discover products effortlessly by uploading an image to find visually similar items, increasing conversions by aligning with visual preferences. Seamless Integration & Data Insights: Prime AI integrates effortlessly with Shopify and other platforms, providing retailers with actionable insights to refine product recommendations, reduce stockouts, and optimise inventory. Proven Results: Sport Vision achieved a 29% reduction in refunds and a 6.2% increase in AOV with Prime AI’s Shoe Size Finder, while Spier & Mackay reduced return rates by 20% within a year. Prime AI empowers fashion retailers to reduce returns, enhance the customer journey, and boost sales, all while contributing to a more sustainable retail ecosystem. Wondering if Prime AI is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Prime AI User Interface ## Popular Prime AI Alternatives Main Product Prime AI 4.8 [(20)](https://www.softwareadvice.com/customer-satisfaction/prime-ai-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.65Value for money - 4.95Customer support - 4.55Functionality Pricing Starting at £30.00 per month Get Price Alternative Product [Convo](https://www.softwareadvice.com/product/534390-Convo/) 5.0 [(1)](https://www.softwareadvice.com/product/534390-Convo/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Wolfram Mathematica](https://www.softwareadvice.com/sales-forecasting/wolfram-mathematica-profile/) 4.6 [(169)](https://www.softwareadvice.com/sales-forecasting/wolfram-mathematica-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 4.22Value for money - 4.21Customer support - 4.66Functionality Pricing Starting at $335.00 one time Get Price Alternative Product [micro1](https://www.softwareadvice.com/product/529654-micro1/) 4.9 [(868)](https://www.softwareadvice.com/product/529654-micro1/#reviews) Ratings Breakdown - 4.82Ease of use - 4.64Value for money - 4.63Customer support - 4.74Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Celoxis](https://www.softwareadvice.com/project-management/celoxis-profile/) 4.5 [(553)](https://www.softwareadvice.com/project-management/celoxis-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.42Value for money - 4.48Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(266)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.58Value for money - 4.70Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price ## Prime AI Pricing and Plans Starting price: £30.00 per month Free Trial Free Version Visual Search - Starter £30.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Prime AI Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Prime AI Activity Dashboard AI/Machine Learning Alerts/Notifications API Attended Automation Automated Responses Business Process Automation Configurable Workflow Content Management Customer Engagement Customer Experience Management Customer Profiles Customizable Branding Customizable Templates Data Import/Export Deep Learning Experience Management For Sales/Marketing For Small Businesses Inventory Tracking Monitoring Multi-Language Natural Language Processing Performance Metrics Personalization Real-Time Analytics Real-Time Data Real-Time Reporting Recommendations Reporting/Analytics Reporting & Statistics Rules-Based Workflow Search/Filter Trend Analysis Unattended Automation Visual Analytics Website Personalization Widgets Workflow Automation ## Prime AI Integrations Adobe Commerce Integration rated undefined from -1 review PrestaShop Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Shopify Plus Integration rated undefined from -1 review OpenCart Integration rated undefined from -1 review Salesforce Commerce Cloud Integration rated undefined from -1 review See all 7 integrations ## Prime AI User Reviews ## Prime AI customer ratings - Overall rating: 4.8/5 - Total reviews: 20 ### Rating distribution - 5 stars: 16 reviews (80%) - 4 stars: 4 reviews (20%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.6/5 - Customer support: 4.9/5 - Functionality: 4.5/5 --- ### Highly recommended - Overall rating: 5/5 - Reviewer: Petteri P. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered We have improved our conversion rate and more importantly decreased the returns rate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support is very quick to respond. They were able to do a custom implementation for us and everything has been working like a charm - our customer journey has improved a lot by their size recommendations. I am truly happy with their monthly recommendations regarding conversion rates and site optimization. Also I like the model where you only pay for the actual conversions (sales - returns). #### Cons No complaints whatsoever. It's a little bit of extra work to report the returns but nothing major. --- ### Very efficient size recommendation tool - Overall rating: 5/5 - Reviewer: Sabrina S. - Verified reviewer: Yes - Industry: Textiles - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm glad to discover the possibilities that PrimeAI has over the different field and the Customer Experience we could offer with this tool. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support and cooperation is really great. Working together ist so easy! #### Cons The reporting are not really visualized in the backend. But in case of questions as your provider ;) --- ### Efficient cooperation - Overall rating: 5/5 - Reviewer: Denis B. - Verified reviewer: Yes - Industry: Textiles - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our cooperation with Prime AI is very successful, we are happy with the results. Also, optimisation of the tool has been implemented after multiple feedback sessions to which Prime AI has been very open. #### Cons The UX was not the best, but after multiple feedback sessions, things got fixed. --- ### Great size recommendation software - Overall rating: 4/5 - Reviewer: Dennis v. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software works perfectly fine and size recommendations can be calibrated based on different product dimensions, size ranges or buying data to create a tailored experience. The guys from Prime AI have a can-do mentality and respond promptly to questions. #### Cons The self-service reporting can be easier to use, but Prime AI delivers a monthly performance report pro-actively and shares extra data and insights on request. #### Reasons for choosing Prime AI Good integration with Shopify and fair price point for starters to find out if size recommendation technology has a positive impact on the business. --- ### Great software and amazing account management - Overall rating: 5/5 - Reviewer: Rosie M. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PrimeAIs account management and monthly reports/ recommendations have been brilliant. We have been able to customise the platform to suit our needs and no ask is ever too much :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PrimeAI provides great insight, not only for our marketing team but also for our buyers and production team. We have been able to make informed, strategic business decisions since using the software. The product is great from a user interface point of view and we have had seamless integrations. #### Cons I don't think there is much PrimeAI can improve on. I am a very visual interpreter of data, so personally, it would be great to see more visual reporting - however - this is only my personal preference. --- ### Handy tool and fantastic customer service - Overall rating: 5/5 - Reviewer: Anna S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tool allows us to offer accurate fitting information to our customers, including information based on returns to maintain accuracy. The Prime AI team are very helpful if/when issues arise, and are quick at responding and solving problems, as well as suggesting new ways the tool can be implemented. #### Cons No cons that I can think of, it works well --- ### Fantastic Software and Service, Highly Recommend - Overall rating: 5/5 - Reviewer: Beth F. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Whilst lockdown was at it’s peak and with more people needing to shop from the comfort and safety of their homes, we realised how important it was to get the right fit the first time. We have proudly partnered with SaaS provider PRIME AI to offer a personalised and accurate size recommendation to our customers using artificial intelligence to match customer biometrics to garment SKU specifications. The team at Prime AI have been a fantastic company to work with throughout the integration and beyond. Offering in-depth and extremely valuable statistics to help grow our business and significantly reduce our returns rates. We look forward to continuing our future relationship with them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Prime AI team are extremely helpful and nothing is too much to ask, from the customisation of the widget itself to fit with exactly what we wanted to the personalisation of the backend to access the stats that best fit our business. The response times, the knowledge and the approachability of Michael and his team have been one of the best I have experienced in my time working with multiple 3rd party providers. The functionality of the widget is great and has greatly improved the customer journey. The stats it provides are insightful and extremely helpful too, I especially like the monthly reports that provide a deeper analysis and go beyond size recommendations and into UX and CRO. #### Cons Can't fault Prime AI, we are extremely pleased with the software and the service we have received. --- ### Effective tool and supportive account management - Overall rating: 5/5 - Reviewer: Christina M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We’ve been working with Prime AI for about a year now, primarily to help our online customers select the right size. As a luxury brand, customer trust and satisfaction are very important to us and we’re pleased to say we’ve received feedback indicating the tool increases confidence in online purchases. From a commercial perspective, we really appreciate the monthly reporting and the reiterative nature of our collaboration as our feedback is always welcome and acted upon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Monthly reporting, supportive team that’s always available to listen and provide solutions. #### Cons Any queries or concerns we've had were managed efficiently by the Prime AI team. --- ### Great Size Finder Tool - Overall rating: 4/5 - Reviewer: Laura R. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Seamless implementation, and the communication with the team behind it has been outstanding. Monthly data and insights proactively shared by Prime AI team, help us make informed decisions, and explore new possibilities. #### Cons The tool requires manual data input, which can be time-consuming, and there's potential for improvement in terms of exploring new innovations in the field to further enhance its capabilities. --- ### A fit solution that really works - Overall rating: 5/5 - Reviewer: Sofia G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a person that is between sizes, when shopping online I always consult sizing charts and try fit recommendation tools when offered. The results are mixed, but generally disappointing. In my first time using Prime AI I bought three items, each were recommended at a different size and all fit perfectly. The result was particularly surprising because the two dresses I bought were the same dress but in different color patterns, and the trousers were recommended in a size I would never have considered. It's truly the most impressive experience I have had using a fit recommendation tool. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Prime AI recommendations are based on individual garments. When browsing the same dress in different colors I was recommended different sizes. A bit unsure, I bought both dresses in the recommended sizes and they each fit perfectly. I have not seen this kind of garment variant dependent recommendations with any other fit solution I've tried. #### Cons Nothing really, only that I wish it were more widely available while shopping online. --- Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/customer-satisfaction/prime-ai-profile/reviews/) ## Other Top Recommended eCommerce Software [DigitBridge](https://www.softwareadvice.com/distribution/digitbridge-profile/) **5.0** (2) Recently recommended **7** times [Extensiv Order Management](https://www.softwareadvice.com/scm/skubana-profile/) **4.7** (114) Recently recommended **6** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **4** times [Linnworks](https://www.softwareadvice.com/ecommerce/linnworks-profile/) **4.1** (47) Recently recommended **4** times Stuck Between Options? 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