# pulseM vs Trustpilot - 2026 Comparison - Software Advice > pulseM vs Trustpilot - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/vs/trustpilot --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / pulseM vs Trustpilot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 4, 2026 # pulseM vs. Trustpilot: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 4, 2026 # pulseM vs. Trustpilot: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/) [pulseM](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/) 4.5 [(63)](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/reviews/) Starting Price $99.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses pulseM Based on 63 reviews - Top use case: Review Management (78%) 86% of users recommend this product [](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Starting Price $299.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Review Management - Pricing Who uses Trustpilot Based on 1205 reviews - Popular among: Small businesses - Most common industries: Retail, Consumer Goods & Services (18%), IT & Software Development (14%) and Professional Services (11%) - Top use cases: Customer Experience (28%), Review Management (22%) 74% of users recommend this product [](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/) pulseM 4.5 [(63)](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/reviews/) [](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) Trustpilot 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 63 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.7 Functionality 4.5 4.5 Based on 1,205 reviews Ease of use 4.6 Value for money 4.2 Customer support 4.2 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 1,268 reviews from Customer Experience * * * Dashboard N/A Data Visualization N/A Engagement Tracking N/A Negative Feedback Management N/A Real-Time Notifications N/A Reporting/Analytics N/A Dashboard 4.2 Data Visualization 4.4 Engagement Tracking 4.4 Negative Feedback Management 4.2 Real-Time Notifications 4.8 Reporting/Analytics 4.3 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ JobNimbusNot enough reviews ](https://www.softwareadvice.com/construction/jobnimbus-profile/)[ AccuLynxNot enough reviews ](https://www.softwareadvice.com/construction/exactlogix-acculynx-profile/)[ Housecall ProNot enough reviews ](https://www.softwareadvice.com/construction/housecall-profile/) [ HootsuiteNot enough reviews ](https://www.softwareadvice.com/collaboration/hootsuite-profile/)[ Zendesk SuiteNot enough reviews ](https://www.softwareadvice.com/product/26892-Zendesk/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/) ## Reviews * * * AM Andrew M.HVACConstruction, 2-10 employees "They helped streamline communication with customers and asked for reviews. While we used them we got more google reviews than before we started" May 6, 2026 AM Andrew M.HVACConstruction, 2-10 employees "They did not appear to make any attempt to address any issues that I had." May 6, 2026 RS Radha S.Legal AssistantLegal Services, 51-200 employees "It provides a trusted space for customers to share genuine feedback while helping businesses understand their reputation and identify areas for improvement." Apr 27, 2026 RS Radha S.Legal AssistantLegal Services, 51-200 employees "However, managing reviews can sometimes be challenging, particularly when dealing with feedback that feels misleading or unfair." Apr 27, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Birdeye vs pulseM](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/pulsem/)[rater8 vs pulseM](https://www.softwareadvice.com/customer-satisfaction/pulsem-profile/vs/rater8/)[SurveyMonkey vs Trustpilot](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/trustpilot/)[Broadly vs Trustpilot](https://www.softwareadvice.com/review-management/broadly-profile/vs/trustpilot/)