# RepuGen Software Reviews, Demo & Pricing - 2026 > Review of RepuGen Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-satisfaction/repugen-profile/reviews --- [Home](https://www.softwareadvice.com/) / [Medical Software](https://www.softwareadvice.com/category/4527-medical/) / RepuGen Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # RepuGen 2026: Benefits, Features & Pricing Wondering if RepuGen is right for your practice? Our Medical Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview RepuGen 4.4 [(10)](https://www.softwareadvice.com/customer-satisfaction/repugen-profile/#reviews) Pricing Pricing available upon request ### About RepuGen RepuGen is a cloud-based patient satisfaction and HIPAA-compliant healthcare reputation management platform for medical groups, urgent care centers, doctors, and dental practices. It helps you collect genuine patient feedback, manage online reviews, and improve your overall patient experience. RepuGen automates patient outreach through SMS and email, inviting patients to share their experience after each visit. This helps you build a steady flow of authentic reviews on sites like Google, Yelp, Healthgrades, and more, while also giving you direct feedback from your patients. You will receive real-time notifications for all patient feedback & reviews, so you can quickly address concerns and resolve issues as they arise. This allows your team to improve patient satisfaction, recover negative experiences, and strengthen your online reputation. RepuGen also helps you manage all your reviews in one place. You can monitor review activity across platforms, respond to patient feedback, and stay on top of your reputation without switching between multiple tools. With AI-powered insights, RepuGen helps you understand patient feedback at scale. You can identify trends, track common issues,... and find opportunities to improve your services and patient experience. RepuGen also supports your marketing and visibility efforts. With listings management, testimonial widgets, and social sharing tools, you can showcase positive patient experiences and make it easier for new patients to find and trust your practice. For patient engagement, RepuGen includes tools like broadcast messaging and automated eCards, helping you stay connected with your patients beyond their visit and build stronger relationships over time. With centralized dashboards, reporting, and multi-location support, you can track performance across providers and locations, monitor patient satisfaction, and make better decisions based on real feedback. RepuGen helps you improve patient experience, grow your reputation, and consistently attract more patients to your practice. Wondering if RepuGen is right for your practice? Our Medical Software selection experts can help you in 15 minutes or less. ## RepuGen User Interface ## Popular RepuGen Alternatives Main Product RepuGen 4.4 [(10)](https://www.softwareadvice.com/customer-satisfaction/repugen-profile/#reviews) Ratings Breakdown - 4.70Ease of use - 4.60Value for money - 5.0Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [rater8](https://www.softwareadvice.com/reputation-management/rater8-profile/) 5.0 [(183)](https://www.softwareadvice.com/reputation-management/rater8-profile/reviews/) Ratings Breakdown - 4.92Ease of use - 4.83Value for money - 4.97Customer support - 4.92Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/) 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.80Value for money - 4.96Customer support - 4.85Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [GiveMe5.ai](https://www.softwareadvice.com/product/186583-GiveMe5-ai/) 4.7 [(86)](https://www.softwareadvice.com/product/186583-GiveMe5-ai/reviews/) Ratings Breakdown - 4.85Ease of use - 4.68Value for money - 4.72Customer support - 4.64Functionality Pricing Starting at $9.99 per month Get Price ## RepuGen Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Reputation Management Plan Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RepuGen Features - Features of RepuGen Activity Dashboard Alerts/Notifications Complaint Monitoring Feedback Management Performance Metrics Reporting/Analytics Response Management Review Monitoring Review Request Review Sharing Sentiment Analysis Survey/Poll Management Widgets ## RepuGen Integrations Dentrix Integration rated undefined from -1 review Amazing Charts EHR OB/GYN Integration rated undefined from -1 review EndoVision Integration rated undefined from -1 review OpenVPMS Integration rated undefined from -1 review AdvancedMD EHR Integration rated undefined from -1 review ABELDent Integration rated undefined from -1 review See all 19 integrations ## RepuGen User Reviews Overall Rating 4.4 Ratings Breakdown 5 70% 4 0% 3 30% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 5.0 Functionality 4.5 Have you used RepuGen and would like to share your experience with others? RM Ron M. Verified reviewer Marketing and Advertising 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Game-changing reputation management for healthcare. 5 Our overall experience with RepuGen has been extremely positive and impactful. The platform has consistently delivered on its promise to enhance online reputation, increase patient engagement, and drive more positive reviews for our healthcare clients. From urgent care centers to larger medical groups, we’ve seen measurable improvements in patient satisfaction and visibility. Additionally, the RepuGen team has been a reliable partner, offering ongoing support and strategic guidance to help us get the most out of the platform. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What stood out most about RepuGen was its ability to deliver real, measurable impact—especially through its advanced reputation management tools and targeted review acquisition strategies. The platform not only boosted our clients’ online presence but also significantly improved patient engagement and satisfaction. Features like sentiment analysis and patient engagement tools made a noticeable difference, and the ongoing support from the RepuGen team helped us fully maximize its value. The team is also proactive, knowledgeable, and truly invested in helping us to get the most out of the platform. Cons: There’s very little to dislike about RepuGen overall. If anything, the platform’s depth of features may lead to a little learning curve at the beginning, especially when trying to fully leverage all of its capabilities. However, this is quickly offset by their responsive support team and the long-term value the platform delivers once fully implemented. Vendor Response Thank you for your thoughtful feedback, Ron. We truly appreciate it! We’re glad to hear RepuGen is delivering measurable impact through improved reputation, patient engagement, and review growth across your clients. It’s also great to know our support team has helped you quickly navigate the platform and maximize its value. We appreciate your partnership and look forward to continuing to support your success! Best, Team RepuGen Replied April 2026 Read More AG Amber G. Verified reviewer Medical Practice 51-200 employees Used weekly for less than 12 months Review source Reviewed March 2020 Wow! 5 RepuGen has increased our online reputation from a 2 star rating to over 4 stars in a very short time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use and navigate. Efficient in measuring/tracking patient satisfaction ratings. Cons: Some patients prefer not to be "bothered" and get upset by RepuGen's attempts to get a satisfaction rating. However, we do have signs at check in/check out that lets all patients know that a survey will be sent to them via email/phone. If they do not want to participate, they can unsubscribe. Reasons for choosing RepuGen Price & features. Vendor Response Hi Amber, Thank you for such a great review! Our team is thrilled to hear that you have been enjoying your experience with RepuGen. Please feel free to reach out to us at any time for any of your online reputation management needs. Thank you, Lauren Parr Cofounder and Product Director RepuGen Replied April 2026 Read More NA Nancy A. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 2 years Review source Reviewed March 2020 Mixed Feelings 3 I want to love this product because I spent a long time vetting to find HIPAA compliant software at a price point that I could resell. My rep changed in the middle of the processes, and I feel like the information given by the first rep was not as detailed as it needed to be, and there were many unknowns along the way. For example, I was not given accurate and complete information about the price for integrating with the EMR. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: I've watched the product evolve, and some good things are happening. My current rep is responsive, which I appreciate. I love the opportunity for service improvement and tracking how we deal with negative reviews. I love the new widget and the fact that the testimonials now display the review origin. Cons: There are still things that don't work on my account. For example, running reports, the data doesn't populate unless I choose the date range option of "all time." I would like to see the aesthetics of the reports updated. I would like a white label option. Navigation is not as intuitive as I would like it to be. I still don't like that I can't choose to approve 3.5 ratings for publishing because I think it's unrealistic only to have scores of 4 and 5. Reasons for choosing RepuGen I thought the price point was lower than it actually is because the integration was not explained well to me. I have several clients that I have been working to get on board for more than a year and have been selling them using your product. In short, I have not found a product I like better and I appreciate the ongoing improvements and opportunity to provide feedback. Vendor Response Hi Nancy, Thank you for taking the time to leave a review. We truly appreciate your feedback. I would like to discuss the issues you have been having so we can address them immediately, please call me at 714-277-4173 so I can help. I just sent you an email with a video tutorial on how you can publish 3.5-star ratings to your testimonial page. I look forward to connecting with you soon, thank you again for your feedback. Best Regards, Lauren Parr Product Marketing Manager RepuGen Replied March 2020 Read More CB Cara B. Used daily for less than 12 months Review source Reviewed July 2017 A huge asset to my company. 5 I am able to hear from clients before we prompt them to review online, so I can weed out and address any dissatisfied clients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What a great tool to manage the online reputation of my business. I love that Repugen is so easy to use and is a great way for me hear what my client's have to say, so that I can assure their satisfaction. The reporting tools Repugen offers really helps me make sense of review data. Vendor Response Hi Cara, Thanks for the review! Glad to hear that you've had a positive experience. Regards, Ajay Prasad CEO/President Replied August 2017 Read More PK Peter K. Used unspecified for unspecified Review source Reviewed October 2016 Excellent service to boost online positive reviews by customers and head off negative ones 5 GMR Web Team's RepuGen is an elegant, closely monitored system that has worked well for our medical group to improve our online reputation and reviews. We went from very few reviews from years ago, to regular 5-star reviews in excess of the entire volume of prior reviews, within a few months. Customers (patients) receive a communication shortly after a visit, to quickly rate their experience; if positive (at a level you choose), they are thanked and asked to post a review, with easy to use links to various review sites (Yelp, etc.); if negative, a contact person in your organization is immediately notified, to allow prompt personal outreach that often heads off a negative review. RepuGen has both increased our positive reviews (many satisfied folks don't bother to post reviews), and reduced our negatives, boosting our overall rating dramatically, and GMR has been a very responsive, easy to work with company. Highest recommendation. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Vendor Response Hi Dr. Kim, Thank you for the kind review. It's been a joy helping you and your fellow doctors get consistent online reviews, and the results we've seen have been tremendous. I appreciate the recommendation as well, and look forward to your continued success from using RepuGen. Best, Ajay Prasad, CEO Replied November 2016 Read More Andrea M. Verified reviewer Medical Practice 201-500 employees Used daily for less than 6 months Review source Reviewed March 2020 Works, but Bumpy 3 I think this is a good value, but some of the needs we have are being developed as we need them. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: The integration was easy and I receive a lot of support in implementing and troubleshooting from them. It actually does help us a lot in increasing our online reputation. Cons: Customization have been hard. Sometimes the dashboard is glitchy. Reasons for choosing RepuGen Value, experience with the healthcare industry Vendor Response Hi Andrea, Thank you for taking the time to leave a review, we greatly appreciate your feedback. I would like to learn more about the customizations and glitches that you are referring to so that we can address them immediately. We are always looking for ways to customize our solution to our clients' preferences, but I want to ensure that your experience is as seamless as possible. Please reach out to 714-277-4173 at your convenience so I can help. Thank you, Lauren Parr Product Marketing Manager RepuGen Replied March 2020 Read More Brian O. Verified reviewer Used weekly for less than 12 months Review source Reviewed October 2017 Great amazing customer service from RepuGen, no question left unanswered !!!!!!!!!!!!!!!! 3 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The software is really easy to use which makes its simple for the end user to navigate and engage with the software. RepuGen also has the ability to create and customize a lot functions which is a plus. Cons: I think due to the many customizations that RepuGen is willing to provide creates some very minor glitches that occur which is no fault of anyone really. But it does detract from the quality to be honest. Besides that its a great tool. Vendor Response Hi Brian, Thanks for the review! Glad we were able to accommodate all of your needs and thank you for understanding the small side effects of some of our flexibility. Looking forward to continuing to improve your online reputation! Replied November 2017 Read More PL Phoebe L. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 12 months Review source Reviewed December 2019 User friendly and streamlines my work 5 Great customer service, user friendly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the automation that’s built in to this platform, streamlines my tasks and lets me focus on improving patient experience. Cons: No complaints, great system. Easy to use and great set up. Read More OG Omid G. Health, Wellness and Fitness 2-10 employees Used daily for less than 6 months Review source Reviewed May 2018 Excellent product, user friendly and prompt response from the support guys for a fraction of 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Excellent product, user friendly and prompt response from the support guys for a fraction of price from competition. They even helped me figure out how to shorten the url of my review pages. Very happy with their service. Cons: none so far. Excellent product, user friendly and prompt response from the support guys for a fraction of price from competition. Very happy with their service. Vendor Response Thanks Omid! We are glad to be able to live up to your expectations. Looking forward to continue improving your reputation! Thanks! Regards, Ajay Prasad Founder & CEO Replied May 2018 Read More vb vahid b. Used weekly for less than 6 months Review source Reviewed March 2018 good no problems 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use of the software and short learning curve so this I like Cons: I wish the messages sent out were more personal for the people who are asked to participate in the survey Vendor Response Hi Dr. Bashi, Thanks for the great review! Happy to hear your experience with RepuGen has been positive so far. In regards to your concern, you can actually edit the message content in your account if you go to Settings -> Email Settings. You'll have almost full control over what the surveys say so you can make them more personal. Please reach out to our support if you have any questions on this. Thanks! Regards, Ajay Prasad Founder & CEO Replied April 2018 Read More Showing 1 - 10 of 10 Reviews ## Other Top Recommended Medical Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **200** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **184** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **172** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **126** times Stuck Between Options? Our experts can help you compare RepuGen with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice