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> Reviews of ReviewTrackers. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ReviewTrackers is a good fit for you!

Source: https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/reviews

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ReviewTrackers Reviews

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[Overview](https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/)

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# ReviewTrackers Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(125)

4

(40)

3

(4)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.6

Functionality

4.5

* * *

### Pros

"What I like the most about the tool is that it allows us to track our results overtime and to understand which actions are being successfull and which are not."

"Really like the randomized auto reply that can be set by star rating."

"Makes it much easier to respond, manage, and review different stores all in the same place."

### Cons

"Other pain point is that I set up immediate notifications when we get reviews, but when i get a notification that a new Yelp review has been submitted, I won't see it in ReviewTrackers for almost 24hrs."

"I do wish the keyword tracking was perfect, but I do understand that AI can't be 100% accurate depending on what words are used before or after the keywords."

"Too many negative reviews could truly break down your store. "

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ReviewTrackers Reviews, Pros and Cons - 2026 Software Advice