About Sleekplan

Sleekplan was specifically built to help companies of all sizes cover customer feedback. From collecting feedback and prioritizing new features to discussing ideas and notifying customers about recent announcements and updates.


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12 Reviews of Sleekplan

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

September 2021

User Profile Picture

Jean F. from The IO Foundation

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2021

Possibly the best feedback loops & review platform out there.

Seemless. Can't really say much more than that. Interface is clear and clean and support is outstanding.

Pros

It's just so easy to configure it and deploy it. The options are extensive and you'll start collecting information right away. No-brainer type of platform.

Cons

It lacks a few features that I believe are going to be considered such as integrated context capture for bug reporting and an SDK to consolidate exceptions and other errors directly from the codebase at execution.

August 2021

Tyler from Progressive Nation

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

The best customer feedback and sentiment app currently on the market

We gather product feedback, feature requests, and sentiment from our clients as well we are able to communicate our roadmap and product updates. Very happy to have found this app.

Pros

I really like how it can be embedded within your app or website. We have one workspace embedded on our client website for one of our products and another workspace embedded within one of our other products which is an online app. I also like how the app not only collects product feedback, such as feature requests or bugs (you can self-define categories), but it also prompts users within your app/website to rate your product/customer experience. Very valuable that this is integrated into the platform. I also really like how the app is fully custom branded with our own domain.

Cons

The one thing I would improve is being able to add users from the backend - not currently possible at the time of writing this - because some clients reach out to us directly with a feature request and we input it but then it is attributed to us not them.

Reasons for Switching to Sleekplan

Frill was great but Sleekplan had a lifetime deal that provided us with two workspaces and also was further ahead in implementing a lot of features we were looking for such as sentiment analysis as well as embedding the app into our website and app.

August 2021

Tomas from QRcards

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Simple and affordable app providing all we need

I felt in love immediately after trying this app and now after several months the heart is still beating.

Pros

Simplicity, features like visual analytics or user segmentation, allo very good price a first class support from the Sleekplan team.

Cons

Some UX patterns need improvement, but it is fast evolving app listening to its users. I believe its only matter of time to have them incorporated.

Reasons for Switching to Sleekplan

Satisfaction modul, also visual analytics - these features are not in Frill

August 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Packed features set in this niche.

Pros

I've been needing a simple change log for a couple of companies, with the option of adding on a feedback tool. I was set on having to hack together something with Zapier. But Sleekplan does everything I need, perfectly. And I have the option of adding in more things (Roadmap, user satisfaction). Sleekplan has done a fantastic job of having a wide variety of options to customize, and still have the interface not feel overwhelming. Robust dashboard to get analytics of how users are interacting with the widget. I appreciate them adding the option to let users vote on feedback without needing to log in, and if they want to create an account, the password creation is handled by email. A nice touch that makes the experience feel high end for users. Getting users to quickly add feedback and not get tangled up in account creation is A+.

Cons

My only feedback - and it's small - is allowing us a little more customization on the widget for the web page. And on Wordpress, it's a little difficult to add as an attribute tag to a menu item to open the widget on click. I had to add some custom php. Other companies use CSS, and that was much easier for me. BUT - this is something that is custom. If you want to use the widget, you can just set it and forget it and it works wonderfully.

August 2021

Wojciech from ECCOTON.COM SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA

Company Size: 2-10 employees

Industry: Chemicals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Searching for the right software

Hello, I barely entered the system and it immediately became ... great! With so many offers that I have purchased to support marketing in our company, I am finally satisfied. The interface is clean clean easy to preview. The only thing that comes to my mind is when will the Polish language be available? it is a drawback of Developers that they integrate languages! In addition, 5 Taco, because probably if it goes in the right direction, it will develop into a great platform for integrating customers with the company! Do not hesitate, just buy because the offer is worth every cent!

Pros

easy to manage, clean interface and work logic on the application

Cons

No Polish language, developers have a very bad approach, not integrating languages

Reasons for Choosing Sleekplan

The offer on AppSumo was tempting, and after checking the possibilities, I find that this is what I was looking for