Sleekplan

RATING:

5.0

(22)

About Sleekplan

Sleekplan was specifically built to help companies of all sizes cover customer feedback. From collecting feedback and prioritizing new features to discussing ideas and notifying customers about recent announcements and updates.

Sleekplan Pricing

Sleekplan provides 4 tiers starting from $15.00/m up to $99.00/m

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

Feedback Board: Collect & discuss customer feedback
Slide 1 of 4

Sleekplan Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Sleekplan

1 - 5 of 22 Reviews

User Profile

Jean F.

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Possibly the best feedback loops & review platform out there.

Seemless. Can't really say much more than that. Interface is clear and clean and support is outstanding.

PROS

It's just so easy to configure it and deploy it. The options are extensive and you'll start collecting information right away. No-brainer type of platform.

CONS

It lacks a few features that I believe are going to be considered such as integrated context capture for bug reporting and an SDK to consolidate exceptions and other errors directly from the codebase at execution.

Tyler

Internet, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

The best customer feedback and sentiment app currently on the market

We gather product feedback, feature requests, and sentiment from our clients as well we are able to communicate our roadmap and product updates. Very happy to have found this app.

PROS

I really like how it can be embedded within your app or website. We have one workspace embedded on our client website for one of our products and another workspace embedded within one of our other products which is an online app. I also like how the app not only collects product feedback, such as feature requests or bugs (you can self-define categories), but it also prompts users within your app/website to rate your product/customer experience. Very valuable that this is integrated into the platform. I also really like how the app is fully custom branded with our own domain.

CONS

The one thing I would improve is being able to add users from the backend - not currently possible at the time of writing this - because some clients reach out to us directly with a feature request and we input it but then it is attributed to us not them.

Reasons for switching to Sleekplan

Frill was great but Sleekplan had a lifetime deal that provided us with two workspaces and also was further ahead in implementing a lot of features we were looking for such as sentiment analysis as well as embedding the app into our website and app.

Kumar

Information Technology and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2021

One of the most details implementation of Feature feedback system

- Awesome customizable tool available, which will help me get user's input very smoothly. - Option to use verified user is excellent. Just an otp on email and you are good to go. - I was able to capture feedback in just 5 mins. [SENSITIVE CONTENT]

PROS

- Quick Customization - Ease of use - cname option - Flexible

CONS

- I want some more color options and some what more show hide kind of functionality. - I want user can add custom header / footer and even integrate chat option of 3rd party on this page.

Reason for choosing Sleekplan

Complex customization possible. Email authentication of feedback provider possible.

Reasons for switching to Sleekplan

- No complex customization - No email authentication of feedback provider in some tool.

Tomas

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Simple and affordable app providing all we need

I felt in love immediately after trying this app and now after several months the heart is still beating.

PROS

Simplicity, features like visual analytics or user segmentation, allo very good price a first class support from the Sleekplan team.

CONS

Some UX patterns need improvement, but it is fast evolving app listening to its users. I believe its only matter of time to have them incorporated.

Reasons for switching to Sleekplan

Satisfaction modul, also visual analytics - these features are not in Frill

Oliver

Program Development, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great solution with a lot of features

PROS

Multiple ways to use the software (widget on website, standalone site, ...).

CONS

Survey and User-Satisfaction Feedback is nice at this time, but it would be possible to improve :)

Reason for choosing Sleekplan

Sleekplan offers more features (satisfaction survey from customer)