# SurveyMonkey vs UserTesting - 2026 Comparison - Software Advice > SurveyMonkey vs UserTesting - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/vs/usertesting --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / SurveyMonkey vs UserTesting Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 18, 2026 # SurveyMonkey vs. UserTesting: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 18, 2026 # SurveyMonkey vs. UserTesting: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10461)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Starting Price $30.00per month Free trial Free version Pros: - Ease of Use - Data Collection Cons: - Pricing - Question and Answer Who uses SurveyMonkey Based on 10461 reviews - Popular among: Small businesses - Most common industries: Health & Medicine (13%), Education & Learning (12%) and IT & Software Development (11%) - Top use cases: Survey (16%), Customer Experience (6%) and Customer Satisfaction (5%) 81% of users recommend this product [](https://www.softwareadvice.com/customer-experience/usertesting-profile/) [UserTesting](https://www.softwareadvice.com/customer-experience/usertesting-profile/) 4.5 [(131)](https://www.softwareadvice.com/customer-experience/usertesting-profile/reviews/) Starting Price $250.00one time Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses UserTesting Based on 131 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (28%), Professional Services (13%) and Retail, Consumer Goods & Services (12%) - Top use cases: User Testing (29%), User Experience (UX) (7%) and Customer Experience (6%) 82% of users recommend this product [](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) SurveyMonkey 4.6 [(10461)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) [](https://www.softwareadvice.com/customer-experience/usertesting-profile/) UserTesting 4.5 [(131)](https://www.softwareadvice.com/customer-experience/usertesting-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 10,461 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.3 Functionality 4.5 4.5 Based on 131 reviews Ease of use 4.4 Value for money 4.5 Customer support 4.4 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 10,592 reviews from Customer Experience * * * A/B Testing N/A Audience Targeting N/A Customizable Questions 4.6 Customizable Templates 4.4 Data Analysis Tools 4.2 Data Import/Export 4.3 A/B Testing 4.0 Audience Targeting 4.2 Customizable Questions N/A Customizable Templates N/A Data Analysis Tools N/A Data Import/Export N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Microsoft ExcelIntegration rated 4.7 from 21 reviews ](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[ SlackNot enough reviews ](https://www.softwareadvice.com/remote-support/slack-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/) [ JiraNot enough reviews ](https://www.softwareadvice.com/project-management/atlassian-jira-profile/)[ SlackNot enough reviews ](https://www.softwareadvice.com/remote-support/slack-profile/)[ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/) ## Reviews * * * Michelle R.ResearcherResearch, 1001-5000 employees "SurveyMonkey is a fantastic, "point-and-click" survey software that allows users to create very high-quality and tailored surveys for a wide range of uses, from training satisfaction to polling and ranking." May 10, 2026 Parker W.TeacherEducation Management, 201-500 employees "Some of the cooler features feel locked away unless you pay for the higher plans, which can be annoying if you just want to add a bit more customization or get deeper insights without upgrading." Apr 27, 2026 Jeswanth P.Data AnalystInformation Technology and Services, Self-Employed "It helps me lot to learn more about market trends, Companies, Research, etc." May 4, 2026 VR Verified ReviewerFreelance Video EditorMedia Production, Self-Employed "You can qualify for a bunch of tests one week then the next week not qualify for even one, making it unreliable as a sole source of income." Sep 29, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [UmfrageOnline vs SurveyMonkey](https://www.softwareadvice.com/compare/157864-surveymonkey/vs/449992-Enquetes-Maken/)[Google Forms vs SurveyMonkey](https://www.softwareadvice.com/forms-automation/google-forms-profile/vs/surveymonkey/)[Lyssna vs UserTesting](https://www.softwareadvice.com/ux/usabilityhub-profile/vs/usertesting/)[Userlytics vs UserTesting](https://www.softwareadvice.com/ab-testing/userlytics-profile/vs/usertesting/)