TellusFirst

TellUsFirst is a cloud-based solution that helps users automate processes for collecting customer feedback and reviews about products as well as services to improve business performance. Key features include survey management, 360-degree feedback, complaint monitoring and feedback collection. Designed for businesses in retail, hospitality, travel, tourism and medical sectors, TellUsFirst lets clients submit comments in real-time about shopping experiences to improve customer loyalty and satisfaction. With a stand-alone kiosk, it allows firms to gather contact information of customers to address and resolve negative reviews posted on their feedback platform. Additionally, the solution enables enterprises to build custom surveys for monitoring customers' happiness i...