About Upvoty

Upvoty is a feedback management platform for SaaS businesses to help with product optimization.

Customers can submit their feedback easily and product owners can then prioritize future features based on user data. This platform can be used as an internal or public tool.


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5 Reviews of Upvoty

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

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Very likely

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Showing 1 - 5 of 5 results

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September 2019

User Profile Picture

Wojciech from RocketLink

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

All you need to collect feedback and votes, publish a RoadMap and improve the product

I am a SaaS founder myself, and user feedback is vital to me. Having a public roadmap where users can post feature requests and vote, helps me better understand their needs and choose the right direction with the development. Pubilc Roadmap and communication helped us decrease churn, and increase NPS. Users are more likely to retain when they know what improvements to expect.

Pros

- Custom domain and branding - Styling options - Ease of use - Very good support! - User authentication (I can sync my product's user accounts into the boards so they don't have sign-up if I choose not to allow anonymous access)

Cons

I'd love to be able to create custom statuses and choose more than 3.

Reasons for Switching to Upvoty

Upvoty lets me sync my product's users and allow them voting for requested features. Also, it is a very sophisticated tool with great support that is continuously improved.

Response from Upvoty

Replied September 2019

Thanks, Wojciech! What an amazing review, we're so happy with it! Since a couple of weeks, you're able to create custom statuses. Having more statuses on the roadmap will be available soon! Check here: https://feedback.upvoty.com/b/feature-requests-1/multiple-statuses-on-roadmap/

July 2021

Dennis from Ploi

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Great feedback collection software

Pros

It just works, our users understand it properly and we've been collecting feedback with Upvoty ever since.

Cons

Not really at this point, there are some things on their own roadmap we'd like to see.

Response from Upvoty

Replied July 2021

Thanks Dennis, you are with us for a long time and we appreciate you took the time to review us here.

July 2021

Yannick from Hypefury

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Great for user input and roadmap creation

Pros

Having a centralized place where we can capture all our user feedback is really important for a SaaS business like ours. It's easy for us to select and prioritized top upvoted features.

Cons

Not really have a con. Upvoty is updated frequently and the [SENSITIVE CONTENT] is a really nice guy.

Response from Upvoty

Replied July 2021

Thanks for the amazing review, Yannick!

July 2021

Iris from Lakt

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Helps us better understand and decide

We really think Upvoty contributes in a way that we van listen to our users, connect with them, and build our app the best way possible.

Pros

Easy to implement (we have embedded it in our app), easy in use for both our team as our users

Cons

None, Upvoty itself is listening to their user’s feedback pretty good as well

Response from Upvoty

Replied July 2021

Thanks for taking the time to review us, Iris. Awesome!

July 2019

User Profile Picture

Bobby from Bobstores

Verified Reviewer

Company Size: 2-10 employees

Industry: Import and Export

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

A Great and easy tool to use

My input about there tool paid off, some feature requests are already live. Fast and simple communication :-)

Pros

Easy to use interface. I get the idea that my requests really are dealth with now. No more floating ideas through email but visible features everyone can vote on

Cons

I can not think of one, maybe the implementation?

Response from Upvoty

Replied July 2019

Thanks Bobby, good to hear you dig Upvoty