--- title: "Bitrix24 vs TeamSupport - 2026 Comparison - Software Advice" description: "Bitrix24 vs TeamSupport - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/customer-success/bitrix24-profile/vs/teamsupport/" page_type: "comparison" language: "en" --- [Home](https://www.softwareadvice.com/) / [Contact Center Software](https://www.softwareadvice.com/contact-center/) / Bitrix24 vs TeamSupport Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated August 13, 2026 # Bitrix24 vs. TeamSupport: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated August 13, 2026 # Bitrix24 vs. TeamSupport: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1000)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Starting Price $69.00per month Free trial Free version Pros: - Project Management - Features Cons: - Customer Support - Ease of Use Who uses Bitrix24 Based on 1000 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (20%), Professional Services (19%) and Finance & Accounting (8%) - Top use cases: Task Management (24%), CRM (23%) and Project Management (16%) 66% of users recommend this product [](https://www.softwareadvice.com/crm/teamsupport-profile/) [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) 4.5 [(848)](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/) Starting Price $29.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Performance and Speed - Reporting Who uses TeamSupport Based on 848 reviews - Most common industries: IT & Software Development (28%), Health & Medicine (8%) and Finance & Accounting (5%) - Top use cases: Customer Support (3%), Help Desk (3%) and Customer Service (3%) 82% of users recommend this product [](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) Bitrix24 4.2 [(1000)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) [](https://www.softwareadvice.com/crm/teamsupport-profile/) TeamSupport 4.5 [(848)](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.2 Based on 1,000 reviews Ease of use 4.0 Value for money 4.2 Customer support 4.0 Functionality 4.3 4.5 Based on 848 reviews Ease of use 4.4 Value for money 4.4 Customer support 4.5 Functionality 4.3 Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives Looking for better customer support? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 1,848 reviews from Contact Center * * * Access Controls/Permissions N/A Activity Dashboard N/A Alerts/Escalation N/A Automated Routing N/A Calendar Management 4.4 Collaboration Tools N/A Access Controls/Permissions 4.3 Activity Dashboard 3.0 Alerts/Escalation 4.6 Automated Routing 4.3 Calendar Management N/A Collaboration Tools 5.0 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Google CalendarNot enough reviews ](https://www.softwareadvice.com/scheduling/google-calendar-profile/)[ GmailNot enough reviews ](https://www.softwareadvice.com/email-marketing/gmail-profile/)[ Microsoft Entra IDNot enough reviews ](https://www.softwareadvice.com/privileged-access-management/azure-active-directory-profile/) [ Web.comNot enough reviews ](https://www.softwareadvice.com/ecommerce/web-com-profile/)[ NicereplyNot enough reviews ](https://www.softwareadvice.com/survey/nicereply-profile/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/) ## Reviews * * * Peter C.Regional Director of Business DevelopmentInformation Technology and Services, 1001-5000 employees "Bitrix24 truly has elevated our BD operations by streamlining lead generation, marketing campaigns, sales activities, and improving collaboration between our sales and marketing teams." Jun 26, 2026 SB Sifiso B.Project ManagerTransportation/Trucking/Railroad, 2-10 employees "Performance may occasionally feel slow, particularly when working with large amounts of data." Jun 16, 2026 Ryan P.Packaging DesignerAlternative Medicine, 51-200 employees "Given that it supports connectors to CRM systems, chat tools, and other platforms, which is especially useful if your support workflows rely on data flowing between systems." Feb 16, 2026 SL Stefan L.Sales ManagerPackage/Freight Delivery, 11-50 employees "The user interface sometimes felt a bit dated or clunky — especially when you’re navigating lots of tickets or complex filters." Nov 11, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Jobber vs Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/jobber/)[Salesforce Sales Cloud vs Bitrix24](https://www.softwareadvice.com/compare/2764-Salesforce/vs/128326-bitrix24/)[Slack vs TeamSupport](https://www.softwareadvice.com/remote-support/slack-profile/vs/teamsupport/)[NinjaOne vs TeamSupport](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/teamsupport/)