ChurnZero vs Ecosystems

RATING:

4.7

(128)

ChurnZero has 128 reviews and a rating of 4.73 / 5 stars vs Ecosystems which has 44 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (128)
4.7 (44)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 8, 2024
July 13, 2019
Pros/Cons
  • Pros

  • The one thing I really like about this software is the e-mail stream that it displays for each client account.
  • I really like the ability to tell when/if/how often my clients are using our software.
  • Cons

  • No proper and understandable Dashboard of Team activities.
  • This software feels cumbersome and is not intuitive at all. It's difficult to navigate and figure out where to click.
Read all user reviews
  • Pros

  • The sw helps lay out the data and information that helps support the message I need to deliver. Provide good history of an account for planning and reference too.
  • Easy to use, quickly gather great insights, stay on target to achieve strategic business objectives with milestones and owners.
  • Cons

  • No downside to this software. If you want a feature that is not yet available, the VMO team is flexible to work with on your requests.
  • I often have trouble logging into the SBR, or into the usage data after I'm in the SBR. It is stressful because I am concerned that it won't work properly during the SBR with the customer.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos