---
title: "icon"
description: "Reviews of Custify. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Custify is a good fit for you!"
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---

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Custify Reviews

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# Custify User Reviews

## Reviews Summary

## Overall Rating

4.9

* * *

## Ratings Breakdown

5

(110)

4

(15)

3

(1)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

5

Value for money

4.9

Functionality

4.8

* * *

### Pros

"My team and I use Custify for our growing team to manage customers, engage with them more intentionally, and to keep track of tasks and playbooks."

"Lots of great features such as health scores and playbooks to save time"

"Lots of product updates too, so the platform is constantly evolving with us and our needs."

### Cons

"Often what would be a simple task in another platform takes multiple clicks, or transferring between windows to complete which slows me down."

"Sometimes we have issues with emails not sending / delayed sends"

"The UX is a bit clunky, not always intuitive."

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Custify Reviews, Pros and Cons - 2026 Software Advice