All Custify Reviews
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Custify Reviews
Reviews Summary
Overall Rating
4.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
5
Value for money
4.9
Functionality
4.8
Pros
"My team and I use Custify for our growing team to manage customers, engage with them more intentionally, and to keep track of tasks and playbooks."
"Custify has allowed us to see our impact in real-time and empowered us to make better data-driven decisions. "
"We have implemented Custify and we immediately saw that customer success managers had more time to spend on strategic calls with customers instead of spending a lot of time on admin things."
Cons
"Often what would be a simple task in another platform takes multiple clicks, or transferring between windows to complete which slows me down."
"Sometimes we have issues with emails not sending / delayed sends"
"Complexity of the system means it takes quite a long time to really become proficient with all the features."
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