EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately.

This is basically like hubspot but without the expensive price tag. You'll probably get everything you need and more.

Engagebay - an amazing all-in-one CRM you can ever think about.

Really easy yo use, perfect for tacking deals and clients.

The best part of the software that I liked personally is, the way it helps us in creating the landing pages effortlessly and efficiently.

Great ease of use for the creation of campaigns. The workflows allow automating manual activities that speed up your work.

One platform for marketing, sales and support for affordable price with excellent customer service.

Customer service was amazing and the platform was suprisingly so easy to use.

A pleasure to work with, really want to do anything thy can to help you out.

It’s hard to edit email Templates and landing pages.

Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.

We had some special requirements for our custom CRM and the team was very helpful in getting new functions create for us and made sure we were taken care if we had any issues or concerns.

It is amazing to me how feature-rich the platform is at the cost.

Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.

As this software is packed full with features, it can be quite confusing to use it for the first time, and to choose the correct tool that i need to running the project objective that i has planned.

More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.

Engagebay is well suited for our small business which is developing rapidly.

The suite of tools is good and the fact it is integrated with many tools in one was helpful. It did however have issues.

Easy of use, easy of implement, easy of integrate.

It made no sense that they rather lose a customer totally than provide a discount so that to me suggested bad business and support in the future.

It's automation and landing page feature are excellent.

I have tried this and am very happy. It is easy to integrate with apps.

Landing page templates are very limited at the moment.

I love the landing page builder and ability to import a URL and basically create any type of landing page. This makes creating funnels super easy.

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

The product is easy to use and the customer support is great.

The software is great and very much extendable with API and other customization.

Being an all-in-one CRM, it helps me club various activities at one place and engage with them seamlessly.

Very fewer options in templates where we can drag and drop.

Highly efficient and effective software. Great CRM to use for Marketing, Sales and Lead Generation.

Great, customer service fixes problems / questions right away in the chat.

Affordable with Great Features and Outstanding Customer Support.

You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.

Most important features for my business are the intuitive click-and-create automations, which eliminate the need for a small sales management team.

Pricing is fair for what you get too and I also really like the file repository feature that bigger marketing teams will really appreciate.

CRM system that takes care of all your needs and with the great support from the Engagebay Team. Fast, efficient, effective and easy to manage.

Software is overall nice some features are missing and some on the current ones are limited but overall its very easy to use and hope to see where the software goes to into the future.

It is a good app for managing customer relationships as it's UI(user interface) is good.

Salesforce's workflow is POOR requiring going back and forth to different screens. It's glitchy - if you edit a calendar item, it creates a NEW one.

We require a CRM solution to track our customer data and enable sales intelligence.

Integrates with other business tools. Offers strong customer support options.

NO control on records - for example, I can't delete any history item.

Really nice options for setting up a support site.

Good to have a place where I can tell my requirements and come to know the one solution.

If you're not an admin, is difficult to know the rules behind the dashboard reports and automated emails.

The feature shows only the problem and does not give any suggestive pointers to correct that.

Good for what I need it for, entering new leads, tracking sales pipeline, looking back and forward on data.

This program truly adds value that would otherwise be lost. The interface is easy to use and allows you to get up and running quickly.

There are some time it showed some technical problems.

Customers are happy that prod is nice. Good to know that I need to use integration.

Just hope it doesn't happen over the weekend, which it totally did.

The prices are outrageous. As a small business owner; it is a horribly large pill to swallow to pay that steep of pricing- especially as you are beginning your journey of entrepreneurship.

Good for easy and a high speed searching and it gives a better features on updating the data the functionality and giving a customer support data base.

It's mobile app is very good and easy to access like this software manages customers,  their mails and meetings in a single view.

The code quality was awesome and the staff was super helpful. I think I'm getting the value for my money using this product.

I thought I could tackle the beast as we were experiencing incredible growth in our marketing agency.

No customer website traffic integration. This ultimately caused our move to Intercom.

Salesforce can be very heavy when handling multiple pages which often leads to lags. There are additional issues that occur in customisation and merging of pages.

We love Desk at GoSquared because of its easy-to-use interface, and affordable pricing for a small team.

I've been a customer of desk.com over 2 companies now and for straight-up end user support, it's a great product.

I like the interactive UI that makes access to varying tools and functionalities easy. I also like the mobile experience and the ability to integrate the software with third-party softwares.

It gets and responds to requests much more effectively and greater transparency. I used to hesitate to send a request, now, I use the resource stay productive.

Can't add screenshots of error message which can be rather cumbersome. Also, multiple error messages across a single event can be too much to sit and type out.

The reporting in this is just awful. Does not provide anything similar to what Saleforce provides unfortunately, and even the custom reports are bad.

I have had to get a pen replacement, and have several trouble shooting conversations with the shipper regarding not being able to scan in devices.

Too many unused fields that muddy up the screen and info can get lost in all the blank fields.

As a helpdesk case tool, it works. Great for simple troubleshooting and just general inquiry cases where by correspondences are kept to a minimum.

It is extremely easy to use to give you the best results. Salesforce is a remarkable program because it is constantly changing and adapting to the times.

Role Hierarchy & Permission sets are difficult to understand and multiple roles assigning can be difficult.

This software is awesome. It takes the stress out of constantly updating your CRM by making  it seamless and integrated with our email.

Easy to use with great functionalities. Project tasks are easy to view and track.

Being able to include information on new prospects and clients is very helpful and it's easy to add to do items. The sales funnel process is user friendly and easy for other employees to view.

Provides a nice clean interface that does not have too rabbit holes to fall into.

Doesn't provide customer support, the salesforce community doesn't always have the answer for you.

Salesforce Essentials is easy to use & user friendly. Our team has really enjoyed the ability to search/filter our leads.

I really like how Salesforce is the best in its industry and offers great CRM software.

Good for connecting potential customers. Can be integrate with onother system  and software.

US Dollar

EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketing tools to build relationships with customers and retain them for a lifetime.


Features of EngageBay include email marketing, landing pages, live chat/helpdesk, ticketing, telephony, appointment scheduling, contact management and more. It comes with a built-in CRM, which allows firms to manage and track all activities across customers, leads and deals as they proceed through pipelines. Additionally, it provides marketing capabilities for users to generate leads through automated email templates, customizable forms/popups, social media engagement and more.


EngageBay enables businesses to use Zapier and Xero integration to connect the platform with several third-party applications such as Salesforce, Intercom, MailChimp, Hubspot and more. Pricing is available on monthly subscriptions and support is extended via documentation, phone and email.



LongDescription

Support Ticket Management

Engagement Tracking

A/B Testing

Signature Management

Content Delivery

Cataloging/Categorization

Lead Notifications

Sales Analytics

Forecasting

Multi-Channel Marketing

Personalization

Social Marketing

Meeting Management

Internal Chat Integration

Email Monitoring

Real-time Scheduling

Mobile Alerts

Online Forms

Lead Engagement

Lead Capture

Performance Management

Document Storage

Mass Texting

Proposal Generation

Access Controls/Permissions

Activity Tracking

SEO Management

Leaderboards

Transfers/Routing

Data Synchronization

Customer Segmentation

Subscription Management

Progress Tracking

Drip Campaigns

Real-Time Monitoring

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Referral Tracking

Workflow Configuration

Task Scheduling

Multi-Account Management

Real Time Editing

Marketing Calendar

Client Database

Group Scheduling

Confirmation/Reminders

Automatic Call Distribution

Calendar/Reminder System

Lead Distribution

Multiple Site Management

Site Search Tracking

Multi-Campaign

Pipeline Management

Communication Management

Customer Database

Call Recording

Offline Form

Audience Targeting

Calendar Management

Automated Publishing

Goal Management

Call Management

Customizable Fields

Automated Routing

Churn Management

Call Center Management

Call Disposition

Progressive Dialer

Template Management

ROI Tracking

Data Import/Export

Email Tracking

Email Campaign Management

Win/Loss Analysis

Campaign Planning

Call Routing

Customer Support

Lead Generation

Email Templates

Subscriber Management

Account Alerts

Contact Management

Lead Verification/Validation

Content Management

Visual Notifications

Form Builder

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Proactive Chat

Sales Reports

Transcripts/Chat History

Call Scheduling

Performance Metrics

Routing

Web browser (OS agnostic)

Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially)

Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially)

Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

EngageBay CRM

In Person

Live Online

Webinars

Documentation

Videos

With Salesforce Starter, find more leads, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Introducing the all-in-one, easy-to-use solutions that bring marketing, sales, and service together. Starter Suite is the fastest, easiest way to get started with a complete CRM. Pro Suite takes Starter to the next level, unlocking customization, automation, and enhanced sales and service functionality.

Multi-Channel Management

Text Analysis

Sentiment Analysis

Lead Database Integration

14-day free trial, no credit card required.
$25/user/month (billed annually) for up to 5 users.

EngageBay CRM vs Salesforce Starter

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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