--- title: "Kapta Software Reviews, Demo & Pricing - 2026" description: "Review of Kapta Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-success/kapta-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Success Software](https://www.softwareadvice.com/customer-success/) / Kapta Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Kapta Review From $49/month 1 plan Wondering if Kapta is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Kapta 4.0 [(1)](https://www.softwareadvice.com/customer-success/kapta-profile/#reviews) Pricing Starting at $49.00 per user per month ### About Kapta Kapta Systems offers a cloud-based performance management solution for smaller companies that includes tools for performance reviews, goal management and coaching. Kapta Performance Management Systems allows users to manage the entire review process from one location. The solution defines goals for the year (or half year, quarter, etc.) and then aligns and tracks individual activities throughout the period. Tracking is in real-time, so managers and employees have visibility into their progress. This is also important to provide timely feedback and recognition. It also offers a social collaboration functionality combined with social performance tools, the key tool being the status "Wall" that lets employees post updates, send kudos to their colleagues and more. Kapta Performance Management System is suitable for smaller companies seeking a performance review, goal management and coaching solution. Wondering if Kapta is right for your organization? Our Customer Success Software selection experts can help you in 15 minutes or less. ## Kapta User Interface ## Popular Kapta Alternatives Main Product Kapta 4.0 [(1)](https://www.softwareadvice.com/customer-success/kapta-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.0Value for money - 3.0Customer support - 4.0Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5310)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6106)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1932)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3556)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.50Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3039)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price ## Kapta Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Basic $49.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kapta Features - Popular features found in Customer Success Customer Engagement Onboarding Reporting/Analytics Usage Tracking/Analytics - More features of Kapta Account Management Activity Dashboard API Collaboration Tools CRM Customer Database Customer History Customizable Reports Dashboard Multi-Channel Communication Performance Management ## Kapta User Reviews ## Kapta customer ratings - Overall rating: 4/5 - Total reviews: 1 ### Rating distribution - 5 stars: 0 reviews (0%) - 4 stars: 1 reviews (100%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 --- Have you used Kapta and would like to share your experience with others? ### Kapta insights has helped retain vendors. - Overall rating: 4/5 - Reviewer: Akhilesh M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Account Health score by Kapta has helped us retain customers more than once and has helped us financially. Account plan progress has been an ease with seamless 3rd Party integration service they provide. #### Cons It's not really helpful if every doubt needs to be resolved by support team instead it would be advisable to improve help document. --- Showing 1 - 1 of 1 Reviews ## Other Top Recommended Customer Success Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **8** times [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3058) Recently recommended **0** times [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) **4.6** (910) Recently recommended **0** times [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) **4.5** (849) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Kapta with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice