About ProfitWell

ProfitWell is a churn management solution designed to help businesses improve conversion rates and automate churn reduction using a white-labeled platform. Supervisors can leverage multiple data points to gain an overview of recovered, due and at-risk monthly recurring revenue rates (MRR) through actionable analytics.

ProfitWell allows enterprises to automatically translate churn recovery messages into various local languages according to customers' requirements. Clients can receive recommendations to retry credit/debit cards based on days of week, failure code, type, location and more. It also lets users streamline operational processes in compliance with GDPR and PCI regulations.

ProfitWell facilitates integration with...


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Supported Operating System(s):

Web browser (OS agnostic)

20 Reviews of ProfitWell

Average User Ratings

Overall

4.7 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

December 2019

User Profile Picture

Jonathan from GoReminders

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Solid subscription revenue analytics

Excellent value. The free platform is quite robust and their pricing for the add-on features is smart and reasonable.

Pros

Accurate, clean interface for subscription revenue analytics dashboard. Super useful when running a SaaS business.

Cons

No cons that I can think of. The software is solid.

Reasons for Choosing ProfitWell

ProfitWell just made sense to us.

Reasons for Switching to ProfitWell

ProfitWell has all the features that we used with Baremetrics, and ProfitWell is free. ProfitWell also calculates certain stats differently and their methods seemed to make more sense to us.

February 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2021

Solid product. Forget Baremetrics and ChartMogul. Profitwell is #1

Highly recommend ProfitWell. We use this software to track our growth, revenue, churn, customer activity, and so much more. Additionally, their anti-churn tools help us battle delinquent churn successfully.

Pros

You can't beat free to start. As we grew our business, their pricing worked really well for us and their solutions just clicked. We see results, and the data is invaluable compared to other tools.

Cons

No cons! If we're being picky, when you email their team, they take some time to respond back or sometimes there is no response at all.

April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

2.0

April 2019

Profitwell good for heavy users of Stripe

Pros

Profitwell provided us a useful way to show our Stripe payments to outside users during an acquisition. It was easy to connect our Stripe account and easy to add read only users to our Profitwell account (which Stripe doesn't really provide). I think for users who do a lot more transactions through Stripe (including one off and subscription) Profitwell will be more useful. Profitwell also provides a lot of writings on pricing models which are worth a read if you are building a company.

Cons

The software itself seems fine, it was kind of overkill for what we needed it for so we didn't really use it to it's full potential. You really have to be using Stripe heavily to get a useful benefit from Profitwell. If you have subscribers etc that are paying through Stripe, signing up for Profitwell is likely worth your time.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

January 2019

Excellent tool for understanding SAAS business

Pros

Firstly, Profitwell is Free. When compared with similar paid tools for SAAS analytics, it is very good, and will suffice for most customers. They are focused on maintaining data accuracy with the payment source (like Stripe/Braintree etc.), which is crucial for trusting the metrics. Their paid product Retain for reducing delinquent churn is fantastic, and let's our team focus on other activities rather than follow up with customers with credit card issues like expiry and failed transactions. And the daily and monthly summary emails are very helpful for insights into your SAAS product's performance.

Cons

The slight quibble I have is that it is a work in progress and some of the features are slightly underdeveloped. But the team has been adding new functionality at a rapid pace.

May 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Could not live without Profitwell

Pros

This is the ultimate SaaS dashboard for any growing SaaS company that wants to understand key metrics for their business.

Cons

I wish it also incorporated data from iTunes connect so we could see all of our subscriptions in a single dashboard instead of just those coming through the web (Stripe).