--- title: "Rocketlane Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rocketlane. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rocketlane is a good fit for you!" source_url: "https://www.softwareadvice.com/customer-success/rocketlane-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Rocketlane](https://www.softwareadvice.com/customer-success/rocketlane-profile/) / Rocketlane Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/customer-success/rocketlane-profile/) Reviews [Alternatives](https://www.softwareadvice.com/customer-success/rocketlane-profile/alternatives/) # Rocketlane User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 127 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 94 reviews (74%) - 4 stars: 32 reviews (25%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The ability to customize templates and workflows saves a lot of time, making Rocketlane adaptable to different types of projects. - I also appreciate the detailed reporting and analytics, which provide valuable insights into project progress and help optimize workflows. - The intuitive UI is a game-changer, allowing teams to track projects, milestones, and tasks efficiently. ### Most mentioned cons - To add to this, the reminder emails they send do not link to the existing ticket or name it, so you have to log in to even know what issue they are referencing. When on client calls using "Presentation" mode, you cannot make any updates. - Sometimes the notifications can get a bit overwhelming, especially when there are a lot of tasks going on. - There is one thing i observed: when i am using the product on 2 tabs simultaneously, the project updates or changes i made in the first tab don't gets reflected on the second tab and i might end up losing the timesheet data which i have filled out. ## Rocketlane customer reviews Showing reviews 1-25 of 127 (page 1). ### Easy to use - Overall rating: 5/5 - Reviewer: Pablo C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and intuitive UI. Easiest way to track time toward tasks with google calendar integration. #### Cons Not many drag and drop features for ordering tasks #### Reasons for switching to Rocketlane Smartsheet was not a good fit for our business --- ### Simple to Use - Overall rating: 5/5 - Reviewer: Andy P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered The timesheet functionality in Rocketlane is both Intuitive and Simple to Use. It is flexible and can adapt to your business needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to record time into timesheets. This includes adding time to already submitted lines even when submitted. #### Cons It's difficult to leave a lengthy comment about what I don't like about Rocketlane because I do like Rocketlane #### Reasons for switching to Rocketlane iDocs was not at all intuitive and would lose data between saves --- ### Effective and efficient tool - Overall rating: 5/5 - Reviewer: Dhiraj D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall i am very satisfied with it as it eases my life of assigning and completing projects/tasks effectively and timely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of assigning tasks and following up with the clients. #### Cons It can be complex for new users. Navigating through its features and setting up projects might require a bit of time and effort. #### Reasons for switching to Rocketlane Due to cost and also it was very complicated for use. --- ### Lane Force - Overall rating: 5/5 - Reviewer: Camencia F. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered It has its comparisons with Scoro, however, they became one up when they added the AI feature. This was the best thing to ever happen to me and my time management. Not to mention I was able to cut my brainstorming sessions into a third. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Task management is automated and when combined with the new AI feature it produces projections. The security features programmed in it is awesome. #### Cons As soon as I discover such, I think it is safe to say we will hear about it here on Capterra. Until then, I have yet to discover dislike. #### Reasons for switching to Rocketlane Only because they integrated the new AI system, was I sold on this software. --- ### Solution Architect - Overall rating: 4/5 - Reviewer: Jon L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Rocketlane has been an upgrade so far compared to the previous project tracking tool we were using. Makes my job easier #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Single source of truth for my notes. The ability to make notes internal only or customer facing. Getting better with it over time #### Cons Layout can be confusing at times. Sometimes it can be glitchy with time entries. Takes a decent amount of use to get the hang of it #### Reasons for switching to Rocketlane Too many duplicate projects in Vivun. Led to confusion --- ### Rocketlane working great for us - Overall rating: 5/5 - Reviewer: Romeo C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered The onboarding experience was great. Our team is up and running #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for both users and administrators makes this a good product #### Cons It would be more ideal if there were better ways to tailor the customer view #### Reasons for switching to Rocketlane Jira was not that good. We needed a real PSA tool --- ### Great all-encompassing project management - Overall rating: 4/5 - Reviewer: Gerrit D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's great to have time tracking, project management, and customer communications all in one platform. #### Cons Migrating from out previous system was a beast. #### Reasons for switching to Rocketlane The time tracking feature is better than GuideCx's and the platform is much faster and has less outages. --- ### Easiest efficient tool for project delivery. - Overall rating: 5/5 - Reviewer: Rishav P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Great, having used other project management softwares - this is clearly one of the better ones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of access through simplified UI navigation. #### Cons Timesheet, hours can be auto pulled based on project allocation. #### Reasons for switching to Rocketlane I switched my organisation where I was using the other tools. --- ### Solid Time Tracking Software and PM Tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Rocketlane has been the best all-in-one tool I've used for a services organization, despite some limitations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Rocketlane is easy and intuitive to use and offers a seamless connection from time tracking, project management, reporting, etc. #### Cons Some default functionality cannot be customized, which makes it challenging to report in meaningful ways and introduces the need to export data to run our reports. For example, we cannot change how quarters are defined; calendar quarters are the default, and we operate on a different cadence, but all reports in Rocketlane use that same definition. --- ### Fantastic platform for customer onboarding and implementation. - Overall rating: 5/5 - Reviewer: Bryce L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall Rocketlane has brought visibility to our projects both internally and with our customers. When we needed to update an automation behavior in Rocketlane, the team was very responsive and able to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer portal is a really fantastic feature that offers real time project visibility to customers. With the task assignment, it also items for which the customer is responsible. #### Cons We frequently work with other consultants, often across customer companies and projects. There is not a really straightforward way to invite these other consultants to participate in projects. The "partner" section of the software seems intended to handle this, but requires additional licensing expenses for people who often just need to be aware of what's going on in the project. --- ### Must Have Tool for Onboarding Folks! - Overall rating: 4/5 - Reviewer: Dinesh V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Rocketlane has been positive. It's easy to use, keeps everything organized, and helps our team stay on top of tasks. It makes the onboarding process smoother, though there’s room for improvement in managing notifications. Overall, it’s been a helpful tool for our workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Rocketlane's interface and structured workflows really help reduce manual errors during the onboarding process. It streamlines communication and task management, even with multiple stakeholders involved. #### Cons Sometimes the notifications can get a bit overwhelming, especially when there are a lot of tasks going on. It would be great if there was more control over how often you get updates. --- ### End-to-End Project Management Tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Pretty happy as a PM, Delivery Manager as it makes it easier to track various facets of the project. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides various aspects of managing a project in under 1 roof #### Cons it is slow at times, not sure if it is the tenant issue or what, but my colleagues and I have had slowness issue. --- ### Tool to manage project and track all the things happening in a project end to end - Overall rating: 4/5 - Reviewer: Syed U. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Task Management Task scheduling Management Templates #### Cons It's difficult to toggle between 2 different projects, it would have been great if they gave a simple switch option to toggle. The current templates are outdated should have multiple to choose from, whether it's onboarding a client, doing POC, and so on. --- ### Handing the customers' Go Live with ease - Overall rating: 5/5 - Reviewer: Anand S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Its been a very effective in handling my customers and their implementation experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most likeable thing about Rocketlane is the ease of use. It is simple to use but very powerful in terms of keeping the user focused on completing the right stages of implementation at the right time. #### Cons The least likeable thing used to be the slowness of loading the pages. But over the last 6 months it has improved considerably. --- ### Nice Product for Project planning and client Onboarding - Overall rating: 5/5 - Reviewer: Rishabh R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered I like using rocketlane for my customer onboarding needs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the way how rocketlane easily brings to my home the tasks that i need to be on top of, I also like how we can have items separately tagged as private. #### Cons The Projects Overview page could be a bit more crisp --- ### Rocket lane makes life easier - Overall rating: 4/5 - Reviewer: Sanket L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use is the best thing of rocket lane. The easy responsiveness from UI. and cool thing is its quick save. #### Cons If we can provide some good way to edit the description next to hours for all the entries. --- ### Rocketlane Rocks - Overall rating: 5/5 - Reviewer: Ajeet J. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Very Good i really like the product very much #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i most like about Rocketlane, 1. Easy to fill the timesheet. 2. Easy to manage my Project. 3. Easy to collab with my team on a project #### Cons Nothing as of i feel evertying is awesome but sometime i feel lag during filling timesheet --- ### related to review - Overall rating: 5/5 - Reviewer: ganesh p. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered nice ui/ux design to interact with it,not boring also #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros good to use ,easy to fill time sheet ,easily fillable --- ### Rocketlane Efficiency Review - Overall rating: 5/5 - Reviewer: Garv M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Rocketlane offers a user-friendly interface that is easy to navigate, making it simple for teams to onboard quickly and start using the platform effectively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive Interface Centralized Project Management Integration Capabilities Automation and Efficiency #### Cons Some users may find Rocketlane's features initially overwhelming, requiring time to familiarize themselves with the platform and its functionalities. --- ### Rocketlane Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly and perfect UI to understand the system without training #### Cons Within few clicks your task gets completed, Easy to fill timesheet and other reporting --- ### Happy User! - Overall rating: 4/5 - Reviewer: Mansi K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Rocketlane very effectively solves project management issues. Particularly for me, Rocketlane timesheets have made it really convenient to keep track of my time and all tasks I have worked on the entire week. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best thing about Rocketlane is its user-friendly dashboards. Rocketlane has made project management and collaboration, and task assignments really convenient. Timesheet filling and submission have also become very easy with Rocketlane. #### Cons Overall Rockelane is really efficient and convenient in project management. But sometimes it gets stuck while adding multiple events from the calendar in the timesheets. Also, there should be some way such that recurring events to be added automatically to the timesheets. --- ### Effective tool built by a great team - Overall rating: 5/5 - Reviewer: Silvia T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Fantastic, it is easy to set up, deploy and use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use Rocketlane for client onboarding and it is a great tool to handle it efficiently in a proper project management approach. The team behind Rocketlane is extremely helpful, they go above and beyond anytime I have a question and they are very open to feedback. #### Cons There is nothing I can truly say I dislike - there are little details here and there that could be improved for a perfect UX, but nothing major. --- ### Rocketlane- Review - Overall rating: 5/5 - Reviewer: Paresh J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered With this application, now easy to manage our projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A very good application for Project Management. #### Cons Nothing to dislike. Application is very good. --- ### Easy to manage tasks on multiple projects at a time - Overall rating: 5/5 - Reviewer: Kaustubh N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered My experience with Rocketlane has been positive. The user-friendly interface and robust features streamlined project management and collaboration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is highly convenient and user-friendly to employ this platform for project management and project tracking purposes. The intuitive user interface enhances the overall user experience, making it a seamless and efficient tool for overseeing and monitoring projects. #### Cons Customization options are somewhat limited thye can be improved. --- ### My Experience With Rocketlane - Overall rating: 5/5 - Reviewer: Salvatore B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It makes onboarding easy and also handled workflow management easy #### Cons It has considerably met our needs and no major flaws experienced. ## More reviews [Next reviews](https://www.softwareadvice.com/customer-success/rocketlane-profile/reviews/?page=2) --- Rocketlane Reviews, Pros and Cons - 2026 Software Advice