All TaskRay Reviews
1-19 of 19 Reviews
Sort by
Beju
Verified reviewer
Consumer Goods, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Great app, but doesn't come cheap
Great PM app, but very expensive.
PROSIf you need to be able to tie your projects to salesforce object this is a great solution. Has most PM functionality that you would be looking for and is fairly easy to use.
CONSA little slow since its running inside SFDC and costs a ton if you factor in the requirement of SFDC seats for people who wouldn't otherwise use SFDC.
Alana
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Genius Product - Ease of Use Could be worked on
I like how you can visually see where you are in a project and that it adapts based off when tasks are accomplished.
CONSIt takes forever to mark an item complete or change a date. It takes a while to get used to.
Reasons for switching to TaskRay
Monday did not actually provide timelines of our project that were up to date
Vendor Response
Thanks for the review, Alana! We're happy to hear you are enjoying TaskRay and we'll share your feedback with our Product team.
Replied June 2022
Rob
Information Technology and Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Salesforce Project Management platform
Built and integrated onto our Salesforce platfrom for project delivery. Its a large feature rich platfrom for complex business reuqirments and helps us deliver a significant volume of projects.
CONSComplex and expensive, its not a simple solution, but built more for large complex business needs.
TRANG
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed September 2019
Lacking in a PM tool
Being able to see all projects and tasks in one application. The value of this is that upper management can see where everything is without having to come ask the PM's where the project is. Issue is, upper management doesn't know how to use it, so they still have to come and ask the PM's.
PROSEasy to add projects and cloning. Good to be able to see all projects and tasks in one application. Integrated with SalesForce, so I don't have to open multiple apps, just moving form screen to screen.
CONSHard to set up dependencies without shifting all dates. A lot of glitches. No answer to glitches, so there is a lot of workarounds that you have to do. It would be great if you are changing dates, that you can change a bunch of dates at once, instead of individually. For instance, you have 5 tasks that are all due on the same day, would be nice if you can highlight the 5 tasks and change the dates all at once instead of individually. Very time consuming if you have 100 tasks across subprojects that need to change.
Reasons for switching to TaskRay
Company decision to find an app that is able to integrate with SalesForce.
Max
Verified reviewer
Computer Software, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed June 2019
Only Reason to use this is because it is integrated into Salesforce
I try not to use this very much. We use it for customer project planning and export the pdf or share with customer. It is not very helpful for much else.
PROSThe highlight of this software is that the it is integrated into Salesforce well. The only reason we went with this software is because our SalesForce admin said this is the gantt charting software is the only one we could get on SalesForce.
CONSThe UI is very clunky. To edit any of the times, settings, you have to go to a settings menu to make changes. You can drag around the time lines but everything else is in a clunky menu.
Reasons for switching to TaskRay
Gantter now charges on Gsuite our admin has told us and management wanted a gantt chart that worked in SalesForce.
Ashley
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Taskray has helped us to manager our Open Enrollment Season
Organization
PROSTaskray has made it easy to stay organized during our busy time of year. It give peace of mind that all responsibilities and pending items are neatly listed.
CONSI don't like that there when there are multiple duties, you have to scroll over on the screen to see what stage of the process they are in.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Amazing Customer Service
Great experience with the platform, the integration is seamless and easy and the customer support is superb.
PROSThe product itself is pretty basic, just allowing better tracking of tasks and projects and allowing for more organization and reporting- however, the customer service is outstanding- people respond ASAP and always get the issue resolved quickly- I've never had a ticket open longer than a day or 2 with TaskRay.
CONSI don't think the user interface is super user friendly, sometimes it can look a little overwhelming but overall its not bad
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2018
It has been a great way to keep track work projects
It is really nice being able to customize work tasks by assigning it to different and/or multiple people. It is super easy to change the status of the tasks too. It has been pretty great.
CONSIt took a while to learn but there is not much to complain about. The integration with Salesforce took a little while
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
FUNCTIONALITY
3
Reviewed November 2018
Good for tracking work, overwhelming to get used to
TaskRay is great for collaborating on projects and keeping track of the tasks to get the work done. Chatter is a handy way to share info with teammates on progress.
CONSIt might be the way it’s set up for my office, but it’s really tricky to learn because it can do so much. I can never find what I’m looking for, and our team is not using it the same way. That means we aren’t consistent and it’s not as useful as it could be.
Kathy
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2017
Taskray has been essential in the implementation of Salesforce for our different programs.
Taskray was bale to divide our projects into departmentalized sub-projects. We were able to easily assign tasks to other staff and follow the progress of the entire project. It was so beneficial to have access to all the different "pieces" of the puzzle.
CONSTaskray is very well thought out. From the templates we create for similar projects we are able to recreate projects quickly and easily. It was a little clumsy figuring out how to assign taks, but once we got the hang of it it made everything more intuitive.
Vendor Response
Hello Kathy, Thank you so much for your review. We're glad TaskRay has helped your teams implement Salesforce. We're glad you were able to figure out how to assign tasks. If you ever run into any other "sticky" areas, please visit our support site at support.taskray.com. We are always happy to help. Thanks, Jamie
Replied June 2017
William
Environmental Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
A feature-rich project management solution for Salesforce
The integration between TaskRay and Salesforce is pretty seamless, but we've had to adapt our sales pipeline a bit. So far, this is working pretty well, but the moment of truth will be further into the event/project planning season, when our team of 2 will be managing about 30-50 projects simultaneously....
PROSI like that it combines a lot of PM features in a flexible interface that pretty seamlessly integrates with the CRM features of Salesforce.
CONSThere's a bit of a learning curve to tailoring TaskRay and Salesforce to our project management needs, but thanks to a wealth of information on the TaskRay website and a responsive support team, we are off to managing over 100 event and consulting projects for the 2019 calendar year...phew!
Kelly
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Modacto <3's TaskRay
We use TaskRay in many different internal projects and are constantly recommending it to customers as a good project management tool. It helps us stay on top of tasks and activities and plan accordingly.
PROSThe visuals
CONSNA
Christianna
Education Management, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2017
Positive and helpful
Organization and project management
PROSThe ability to organize, clone, set deadlines, milestones, dependencies, etc. It is easy to get a hold of someone to ask for help or finding resources. Quick to respond and great customer service.
CONSI need more training because there are better ways to use to software than I have been able to decifer.
Jim
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
We use task ray for project management.
Ability to track the progress of projects and efficiency of tasks by members of the team.
PROSI like that it is compatible with salesforce and that you can easily track your time being spent on each task of a project.
CONSIt isn't the easiest on the eyes. The layout of the software could be more aesthetic which would allow for better and more efficient usage.
Patrick
Restaurants, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed June 2019
Taskray for workflow
Taskray has helped keep me organized and on track daily. it does schedule things really well
PROSTaskray helps keep your day very organized and has great customizability
CONSIt can be glitchy sometimes and has some weird quirks
Kevin
Used free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2016
Epic Project Management
Used this is 7 orgs. Fantastic intuitive project management. Like Kanban, but force.com based. Good mobile support, and it's pretty speedy too. Wish there was a separate ipad vs. iphone app. with split view support
Dennis
Used free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2016
Review from Dennis Malinis - Project Manager at Modacto (Minneapolis, MN)
I like the tool, it's easy to use. I like how I can grant access to external users on my project team. It has a lot of subtle tips and tricks functionality that isn't intuitive however and can only be learned from a more experienced user.
Lis
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Great for project management
We used this tool to track salesforce projects on our sales operations and IT teams. It was easy to use and visually appealing compared to other simple PM tools.
DAVID
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY