--- title: "Zoho Desk Software Reviews, Demo & Pricing - 2026" description: "Review of Zoho Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-success/zoho-desk-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / Zoho Desk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/zoho-desk-profile/alternatives/) # Zoho Desk Review From $9-$50/month Free version Free trial 4 plans Wondering if Zoho Desk is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zoho Desk 4.5 [(2222)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) FrontRunner 2026 Pricing Starting at $9.00 per user per month ### About Zoho Desk Zoho Desk is a cloud-based customer service help desk solution that serves businesses of all sizes, from startups and small businesses to large enterprises with multi-department and multi-brand support needs. It consolidates customer interactions from email, live chat, phone, social media, WhatsApp, and web forms into a single ticket management workspace. Core features include omnichannel ticket management, workflow automation, and a drag-and-drop process builder for multi-step support workflows. A built-in AI assistant handles routine inquiries, summarizes ticket threads, suggests replies, and detects unusual ticket activity. Self-service tools include a branded help center, knowledge base, community forums, and an embeddable widget for websites and apps. Real-time dashboards and custom reports give managers visibility into team performance and customer satisfaction. The platform also supports 20-plus agent languages and knowledge base content in 35-plus languages for global teams. Zoho Desk integrates with 360-plus third-party apps and the broader Zoho ecosystem. Mobile apps are available for iOS and Android. Support is provided via email, phone, live chat, and a knowledge base... . Wondering if Zoho Desk is right for your organization? Our Help Desk Software selection experts can help you in 15 minutes or less. ## Zoho Desk User Interface ## Popular Zoho Desk Alternatives Main Product Zoho Desk 4.5 [(2216)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.46Value for money - 4.30Customer support - 4.46Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4116)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1729)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/) 4.6 [(184)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.40Value for money - 4.53Customer support - 4.41Functionality Pricing Starting at $29.00 per month Get Price ## Zoho Desk Pros and Cons We analyzed 2,222 verified reviews for Zoho Desk to find out what actual users really think. Select to learn more Multichannel And Automated Support Zoho Desk streamlines customer support with multichannel ticketing, automation, and AI-driven insights. Teams can manage requests from chat, phone, email, and social media in one place, while self-service portals and knowledge bases help customers find answers quickly. Customization and collaboration tools further enhance efficiency and customer satisfaction. Efficient Ticket Organization Tools With Zoho Desk, managing support tickets is straightforward thanks to automation, customizable workflows, and an intuitive interface. Tickets from multiple channels are centralized, prioritized, and assigned automatically, making it easy for teams to track, resolve, and collaborate on customer issues without missing important requests. Affordable Plans And Free Tier Zoho Desk offers budget-friendly pricing with multiple plans, including a feature-rich free version suitable for startups and small businesses. The platform provides good value compared to competitors, allowing users to test features before committing and scale up as their needs grow, making it accessible for a range of organizations. Email Syncing And Notification Issues Email integration in Zoho Desk can be problematic, with users reporting lost or delayed emails, excessive notifications, and limited customization of alerts. Setting up email channels and syncing with external mailboxes is not always intuitive, and spam control or formatting options are often lacking. Complex User And Agent Setup Managing users and agents in Zoho Desk can be confusing, with complicated permissions, limited deletion options, and a non-intuitive process for adding or converting agents. New users may struggle with the abundance of settings, and scaling up can become costly or cumbersome as teams grow. Cluttered And Confusing Interface Users often find Zoho Desk's dashboard and layout overwhelming, with too many options, hidden settings, and non-intuitive menus. Customizing layouts, colors, and forms can be difficult, and the interface sometimes feels outdated or cluttered, making navigation and setup challenging, especially for new users. ## Zoho Desk Pricing and Plans Zoho Desk has four plans. Express is $9.00/user/mo billed monthly. Standard is $20.00/user/mo billed monthly. Professional is $35.00/user/mo billed monthly. Enterprise is $50.00/user/mo billed monthly. Free versionFree trial Express $9.00 per user, per month Express plan includes: - Contact management - Ticket timeline & history - Multi-level escalations - Custom domain - Workflows - Direct assignment - Web forms - Social media - Email Standard $20.00 per user, per month Standard plan includes: - 5 Email Channels - 1 Feedback Widget - Instant Messaging - 20 Tags/Ticket - 5 Macros - 5 Workflow Rules per Module - 50 Custom Reports Professional $35.00 per user, per month Professional plan includes: - Instant Messaging - Unlimited Custom Reports - 15 Worfklow Rules per Module - 15 Macros per Department - 30 Tags/Ticket - 1 Feedback Widget per Department - 10 Email Channels Enterprise $50.00 per user, per month Enterprise plan includes: - 100 Email Channels - 1 Feedback Widget per Department - Instant Messaging - 50 Tags/Ticket - 30 Macros per Department - 30 Workflow Rules per Department/Module with Custom Functions - Unlimited Custom Reports Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Zoho Desk pricing compare to alternatives? Zoho Desk's starting price is $9.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Zoho Desk4.5[(2,222)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) | $9.00 /user/mo | Available | Available | 4.5 | | [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) | $25.00 /user/mo | Available | Not available | 4.0 | | [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)4.4[(4,116)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) | $55.00 /user/mo | Available | Not available | 4.2 | | [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)4.7[(1,788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) | $15.00 /user | Available | Not available | 4.6 | | [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)4.6[(1,729)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) | $25.00 /user/mo | Available | Not available | 4.5 | Zoho Desk4.5[(2,222)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) * * * Starting price $9.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.0 - [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)4.4[(4,116)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) * * * Starting price $55.00 /user/mo Free trial Available Free version Not available Value For Money 4.2 - [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)4.7[(1,788)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) * * * Starting price $15.00 /user Free trial Available Free version Not available Value For Money 4.6 - [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)4.6[(1,729)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 ## Zoho Desk Features - Popular features found in Help Desk Access Controls/Permissions Activity Dashboard Alerts/Escalation Automated Routing Collaboration Tools Macros/Templated Responses Multi-Channel Communication Real-Time Notifications Reporting/Analytics Self Service Portal Service Level Agreement (SLA) Management Workflow Management - More features of Zoho Desk Account Management Activity Tracking AI Copilot Alerts/Notifications Analytics API Assignment Management Audit Trail Automatic Call Distribution Autoresponders Batch Communications Billing & Invoicing Callback Scheduling Call Center Management Call Logging Call Monitoring Call Recording Call Reporting Call Routing Call Scripting Call Tracking Call Transfer Canned Responses Case Management Catalog Management Chatbot Chat/Messaging Churn Management Client Portal Communication Management Computer Telephony Integration Configurable Workflow Contact Database Content Management CRM Customer Communication Customer Complaint Tracking Customer Database Customer Engagement Customer Experience Management Customer History Customer Management Customer Portal Customer Segmentation Customer Service Analytics Customer Support Customer Surveys Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Decision Support Discussions/Forums Document Management Document Storage Drag & Drop Email Alerts Email Management Email Templates Email Tracking Event Triggered Actions Feedback Management File Sharing For Insurance Industry Forms Management Full Text Search Gamification Help Desk Management Inbound Call Center Inbox Management Interaction Tracking Interactive Content Issue Management Issue Scheduling Issue Tracking IVR Knowledge Base Management Knowledge Management Lead Management Live Chat Manual Dialer @mentions Mobile Access Mobile App Monitoring Multi-Channel Data Collection Multi-Channel Management Multi-Language Multiple User Accounts Natural Language Processing Negative Feedback Management Offline Form Onboarding On-Demand Communications Online Forums Outbound Call Center Performance Management Performance Metrics Personalization Pre-built Templates Predictive Analytics Prioritization Proactive Chat Projections Project Management Quality Assurance Queue Management Quotes/Estimates Real-Time Analytics Real-Time Chat Real-time Consumer-facing Chat Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Recurring Issues Reporting & Statistics Response Management Rich Text Editor Role-Based Permissions Routing Rules-Based Workflow Sales Pipeline Management Search Search/Filter Sentiment Analysis SEO Management Single Sign On SMS Messaging Social Media Integration Social Media Monitoring SSL Security Support Ticket Management Support Ticket Tracking Survey/Poll Management Surveys & Feedback Tagging Task Management Template Management Templates Text Analysis Text Editing Third-Party Integrations Ticket Management Transcripts/Chat History Transfers/Routing Usage Tracking/Analytics User Management Video Support VoIP Connection Website Integration Widgets Workflow Configuration ## Zoho Desk Integrations Zoho CRM Integration rated 4.7 from 40 reviews Slack Integration rated 4.7 from 13 reviews Google Workspace Integration rated 5.0 from 11 reviews Zoho Forms Integration rated 4.6 from 10 reviews Zoho Assist Integration rated 4.7 from 10 reviews Zoho SalesIQ Integration rated undefined from -1 review See all 74 integrations ## Zoho Desk User Reviews ## Zoho Desk customer ratings - Overall rating: 4.5/5 - Total reviews: 2,222 ### Rating distribution - 5 stars: 1,313 reviews (59%) - 4 stars: 767 reviews (35%) - 3 stars: 121 reviews (5%) - 2 stars: 13 reviews (1%) - 1 star: 8 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.5/5 - Customer support: 4.3/5 - Functionality: 4.5/5 --- ### Clean, predictable API for help desk sync; account setup is confusing - Overall rating: 4/5 - Reviewer: Devin S. - Industry: Computer Software - Company size: 11-50 employees - Product usage: a free trial · monthly - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered We build an IT operations platform that syncs tickets both ways with the help desks our customers already use. Zoho Desk is one of those desks, and we use it to build and test that sync: tickets, statuses, priorities, comments and replies flow between Zoho Desk and our system. Because the API is predictable, adding Zoho Desk support took far less work than some other help desks we support. #### Ratings breakdown - Ease of use: 4/5 #### Pros We connected Zoho Desk to our own IT operations platform, and the REST API made that straightforward. OAuth setup was quick, and the endpoints for tickets, comments, threads and statuses are well documented and consistent. Comments accept HTML, so notes we post from our system keep their paragraphs, bullet lists and bold text. The agent UI is clean, and ticket views and filters are easy to set up for a small team. #### Cons Account handling is confusing. Signing in with a different Google account quietly created a new, empty Zoho user that only offered to set up a new portal. It did not point us to the portal we already had. When the trial ended, the whole portal sat behind an upgrade screen, which is hard for a team that only needs a small test portal. The API uses a separate domain for each region (accounts.zoho.com, .eu, .in), which adds setup work for an integration. #### Vendor response Hello there, Thank you for sharing your feedback. Regarding account access, signing up with a different Google account creates a separate Zoho account. To access an existing Zoho Desk portal, the new account must be invited by the portal administrator. For trial expiration, upgrading to a paid edition is not mandatory. You can continue using the Free edition with its available features. If you're unable to access your portal after the trial, please let us know so we can investigate. Regarding APIs, the authentication and API endpoints are specific to the data center where your account is hosted. Could you please share the difficulties you faced with regional endpoints so we can understand your integration requirements better? You can reach out to us at support@zohodesk.com with your portal details, and we'll be happy to assist. Regards - Theo | Zoho Desk Replied November 2026 --- ### API-Powered Ticket Management Saves Time, Despite a Clunky UI - Overall rating: 4/5 - Reviewer: Prateek G. - Verified reviewer: Yes - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered I use Zoho Desk to manage tickets and track what happened in each one, how many are resolved or pending, which issues are still pending, and ticket priorities. #### Pros I use Zoho Desk to manage and prioritize tickets and keep track of what happened, what’s been resolved, and what’s still pending. I like that its API lets our staff update tickets through cloud code without going to the console, so everything stays updated and organized. That saves us a lot of time. #### Cons I find the UI a bit clunky and a little out of date, but other than that, everything is good. #### Vendor response Hello Prateek, Thank you for sharing your feedback. We understand that certain areas of the interface may feel outdated or less intuitive. Could you please share which specific screens or UI elements felt clunky, such as the ticket list, ticket details page, dashboard, settings, or navigation menus? It would also help to know whether your concern is related to the visual design, layout, navigation, or the number of steps required to perform an action. This will help us understand the improvements you're expecting and share your feedback with our product team for review. You can drop an email to support@zohodesk.com. Regards - Theo | Zoho Desk Replied November 2026 --- ### Find a free substitute - Overall rating: 3/5 - Reviewer: Michael T. - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience was positive with zoho desk but i couldnt justify paying for it when i could get the same tools for free #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The variety of features that are available thru zoho desk is amazing truly versitlie and good for any office worker #### Cons The price is a little steep there are similar products that cost less or even free that can do the exact same thing --- ### Zoho Desk- Best Customer Support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience remains good with Zoho Desk as I used it in PMTAC Private Limited Company. I used it for assigning tickets and tracking complaints. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho Desk offers good value for money with useful customer service features that help businesses manage support requests efficiently. Its user-friendly interface makes daily tasks easier, while automated notifications help teams stay updated on tickets and customer responses. The software provides helpful features for ticket management, reporting, and improving overall team productivity. Although occasional bugs or technical issues may occur, regular updates and improvements help enhance performance and service efficiency. #### Cons Zoho Desk is little difficult for new users, especially when setting up advanced features and workflows. Some users can also experience occasional bugs, delayed notifications, or limited customization in certain areas, which can affect support efficiency. --- ### Great quality and totally worth it - Overall rating: 5/5 - Reviewer: Bittu s. - Industry: Human Resources - Company size: 11-50 employees - Product usage: a free trial · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Ticket routing and automated notifications significantly reduce response times and manual workload.. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ​Multi-channel ticketing Consolidates inquiries from email, web, and social media seamlessly into one dashboard. #### Cons ​Steep Learning Curve Initial setup, workflow automation, and custom configurations can be complex for beginners. --- ### Feature-rich support platform with a noticeable learning curve - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 201-500 employees - Product usage: less than 1 year · weekly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho Desk offers a highly feature-rich, cost-effective platform that integrates seamlessly with the rest of the Zoho ecosystem. #### Cons The extensive array of customization options creates a steep learning curve for new users, and direct customer support can often be slow to respond. --- ### Still zoho - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Hasn’t changed much except the live really time connection. Best part of having the screen share feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros On screen take over by the rep. It helps they are able to see in real time the trouble you are experiencing. #### Cons The connection is the worst part. And some of the reps don’t solve the issue without having to create another ticket. --- ### Experiencia con Zoho Desk - Overall rating: 5/5 - Reviewer: Cristian T. - Industry: Banking - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Resumo mi experiencia con Zoho Desk en un par de puntos: Es muy personalizable, pero requiere tiempo de aprendizaje y el segundo punto es que la relación calidad-precio del producto que ofrecen es inmejorable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Lo que más me ha gustado de Zoho Desk es que convierte rápidamente en tickets los mensajes que me llegan de diferentes sitios como chats, correos, redes sociales, etc. #### Cons Lo que más veo como desventaja de Zoho Desk es que es un poco compleja la administración de la herramienta, también que tiene opciones ocultas (difíciles de ver) y que su soporte es un poco lento. --- ### Less user friendly desk - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In larger projects with many ongoing requests, the interface could also feel slightly crowded. However, after using it regularly, it became easier to manage and navigate. Overall, the system was useful, but there was definitely a learning curve in the beginning when trying to adapt it to specific project or team requirements. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The platform was practical for tracking customer requests and technical issues in one place and in office we can follow the process. #### Cons One thing I liked least about Zoho Desk was that some customization and automation settings could be a bit complicated at first, especially for new users. It sometimes took time to understand how to configure workflows or organize tickets efficiently. --- ### The Scalable Workhorse: Enterprise Power at an SMB Price Point - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: a free trial · monthly - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered The overall consensus on Zoho Desk in 2026 describes it as a "powerhouse of value" that delivers enterprise-grade features at a mid-market price point. It is widely considered a reliable, structured foundation for customer support, particularly for teams that are scaling beyond spreadsheets or basic email #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the most loved features is the unified dashboard. It pulls in customer interactions from email, live chat, social media (like WhatsApp and Facebook), and phone calls into a single view. This prevents "tab fatigue" and ensures no customer query gets lost in the shuffle. #### Cons Because Zoho Desk is so highly configurable, it can be overwhelming for new teams. Users often report that setting up complex features like Blueprints (workflow automation) requires significant trial and error. The interface is packed with features, which can feel cluttered or "text-heavy" compared to more minimalist competitors like Intercom. --- Showing 1 - 10 of 2222 Reviews [See All Reviews](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) ## Zoho Desk Popular Comparisons [Salesforce Sales Cloud vs Zoho Desk](https://www.softwareadvice.com/compare/2764-Salesforce/vs/393877-zoho-desk/)[Zendesk Suite vs Zoho Desk](https://www.softwareadvice.com/compare/26892-Zendesk/vs/393877-zoho-desk/)[LiveAgent vs Zoho Desk](https://www.softwareadvice.com/crm/liveagent-profile/vs/zoho-desk/)[LiveChat vs Zoho Desk](https://www.softwareadvice.com/help-desk/livechat-profile/vs/zoho-desk/)[HelpDesk vs Zoho Desk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/vs/zoho-desk/)[Tidio vs Zoho Desk](https://www.softwareadvice.com/live-chat/tidio-chat-profile/vs/zoho-desk/)[Dynamics 365 vs Zoho Desk](https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/393877-zoho-desk/)[Zoho Assist vs Zoho Desk](https://www.softwareadvice.com/help-desk/zoho-assist-profile/vs/zoho-desk/)[Salesforce Service Cloud vs Zoho Desk](https://www.softwareadvice.com/crm/service-cloud-profile/vs/zoho-desk/)[Gladly vs Zoho Desk](https://www.softwareadvice.com/call-center/gladly-profile/vs/zoho-desk/)[JIRA Service Management vs Zoho Desk](https://www.softwareadvice.com/help-desk/jira-service-management-profile/vs/zoho-desk/)[Supportbench vs Zoho Desk](https://www.softwareadvice.com/help-desk/supportbench-profile/vs/zoho-desk/)[Odoo vs Zoho Desk](https://www.softwareadvice.com/crm/odoo-profile/vs/zoho-desk/)[Yonyx vs Zoho Desk](https://www.softwareadvice.com/crm/yonyx-profile/vs/zoho-desk/)[Freshchat vs Zoho Desk](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/vs/zoho-desk/)[ScreenConnect vs Zoho Desk](https://www.softwareadvice.com/compare/390169-ScreenConnect/vs/393877-zoho-desk/)[Missive vs Zoho Desk](https://www.softwareadvice.com/voip/missive-profile/vs/zoho-desk/)[Front vs Zoho Desk](https://www.softwareadvice.com/crm/front-profile/vs/zoho-desk/) [Compare All Alternatives](https://www.softwareadvice.com/crm/zoho-desk-profile/alternatives/) ## Other Top Recommended Help Desk Software [Atera IT Management](https://www.softwareadvice.com/help-desk/atera-profile/) **4.5** (461) Recently recommended **4** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4116) Recently recommended **3** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (805) Recently recommended **3** times [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (300) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Zoho Desk with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice