# AIVITEX Software Reviews, Demo & Pricing - 2026 > Review of AIVITEX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/customer-support/aivitex-profile --- [Home](https://www.softwareadvice.com/) / [Customer Support Software](https://www.softwareadvice.com/customer-support/) / AIVITEX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # AIVITEX 2026: Benefits, Features & Pricing Wondering if AIVITEX is right for your organization? Our Customer Support Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview AIVITEX 5.0 [(1)](https://www.softwareadvice.com/customer-support/aivitex-profile/#reviews) Pricing Pricing available upon request ### About AIVITEX AIVITEX is a remote visual support and assistance platform that uses augmented reality (AR) technology. It allows companies to offer their services and support to customers digitally, without the need for in-person visits. The platform caters to various industries, such as electromobility, housing, insurance, and home office, where on-site visits are often required. It helps companies overcome skills shortages, reduce carbon emissions, and stay competitive by providing efficient and sustainable digital service offerings. AIVITEX offers features to enhance the digital service experience. It allows for customizable branding, forms for different use cases, and documentation capabilities that enable users to capture information and create reports during live video calls. The platform also has a pointing and scribble function, allowing users to highlight specific details for the customer, as well as photo and video capabilities to further enhance the remote support experience. Wondering if AIVITEX is right for your organization? Our Customer Support Software selection experts can help you in 15 minutes or less. ## AIVITEX User Interface ## Popular AIVITEX Alternatives Main Product AIVITEX 5.0 [(1)](https://www.softwareadvice.com/customer-support/aivitex-profile/#reviews) Ratings Breakdown - 4.0Ease of use - Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 3.99Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.32Value for money - 4.24Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price ## AIVITEX Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Premium Pricing available upon request No plan information available Enterprise Pricing available upon request No plan information available Optional: Onboarding Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AIVITEX Features - Popular features found in Customer Support CRM Email Management Knowledge Base Management Live Chat Service Level Agreement (SLA) Management - More features of AIVITEX Activity Dashboard Alerts/Notifications API Collaboration Tools Commenting/Notes Communication Management Customer Communication Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Drag & Drop Email Templates Multi-Channel Communication Real-Time Analytics Real-Time Data Real-Time Notifications Remote Support Reporting/Analytics Reporting & Statistics SSL Security Third-Party Integrations Troubleshooting Two-Factor Authentication Video Chat Video Support ## AIVITEX User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.0 Customer support 5.0 Functionality 5.0 Have you used AIVITEX and would like to share your experience with others? FS Fritz S. Verified reviewer Education Management 51-200 employees Used monthly for more than 2 years Reviewed June 2024 Einsatz in Seminare 5 Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: Es ist ein leicht bedienbares System um unnötige Vor-Ort-Einsätze zu vermeiden und nötige Vor-Ort-Einsätze gut vorzubereiten. Cons: Ich habe nichts zu kritisieren, da ich mit dem Produkt und der Betreuung sehr zufrieden bin. Read More Showing 1 - 1 of 1 Reviews ## Other Top Recommended Customer Support Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [HelpCrunch](https://www.softwareadvice.com/crm/helpcrunch-profile/) **4.8** (195) Recently recommended **7** times [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **1** times [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** (3444) Recently recommended **0** times Stuck Between Options? Our experts can help you compare AIVITEX with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice