--- title: "Zight Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zight. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zight is a good fit for you!" source_url: "https://www.softwareadvice.com/customer-support/cloudapp-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Support Software](https://www.softwareadvice.com/customer-support/) / [Zight](https://www.softwareadvice.com/customer-support/cloudapp-profile/) / Zight Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/customer-support/cloudapp-profile/) Reviews [Alternatives](https://www.softwareadvice.com/customer-support/cloudapp-profile/alternatives/) # Zight User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 185 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 135 reviews (73%) - 4 stars: 35 reviews (19%) - 3 stars: 9 reviews (5%) - 2 stars: 3 reviews (2%) - 1 star: 3 reviews (2%) ### Most mentioned pros - I believe that I can help my customers learn how to use my websites and other software products I use online. - I think they could be fast with customer service however but the product is exceptional. - Sharing images, video demonstrations, and GIFs are simple and quick, and our clients like being able to see a video by clicking a single link without having to form an account. ### Most mentioned cons - no development (no new features), no Android app, no filters, cannot screenshot a full website (scroll). - Bugged out too much, constantly some issues. - Apart from the wasted time when it crashes or doesn't upload the training. ## Zight customer reviews Showing reviews 1-25 of 185 (page 1). ### Excellent integrations, simple to use, and much more than a screencasting tool - Overall rating: 4/5 - Reviewer: Akshika V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros As the Head of Support, I use CloudApp on a regular basis. Sharing images, video demonstrations, and GIFs are simple and quick, and our clients like being able to see a video by clicking a single link without having to form an account. The ability to annotate also streamlines the process, and sharing is as simple as sending them a link, to which they may respond directly on the picture and video page. It's a comprehensive screen-capture video solution. It may be found in the Chrome taskbar. Intuitive and simple to use. #### Cons There are occasional problems, as with most things, but the one that irritates me the most is that trying to screenshot a whole web page frequently fails. Despite the fact that you have the choice to complete the entire page, it will just do the visible section. The security to log in might be frustrating at times. I understand wanting to secure an account, but for me, it's simply screenshots and doesn't require that kind of security; nonetheless, I can see why they have it. #### Vendor response Hi Akshika, Thank you so much for writing a review; we value the time you took and appreciate your feedback! We love hearing that CloudApp has been a simple and quick solution for you in your role as Head of Support and how you use it for sharing video demos and screen captures + annotations with your clients! Please do feel free to reach out to us at support@getcloudapp.com if you are still having issues with failing screenshots capturing a whole web page as we want to ensure you have the best experience with our product. Thanks again! Replied March 2023 --- ### Alternative to loom - Overall rating: 4/5 - Reviewer: Kartik A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like a bunch of features with CloudApp: 1. Screen recording 2. Annotation 3. The files are stored in the cloud, so I never have to worry about files not being there or getting lost 4. Their online storage also allows to create folders which helps to manage files on the cloud 5. Many times we used to use wetransfer for file transfer, now we use cloudapp #### Cons Sometimes it has hiccups when the windows is rebooted/turned on --- ### Love It, but It's Buggy - Overall rating: 2/5 - Reviewer: Alex R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Very good. Apart from the wasted time when it crashes or doesn't upload the training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros It's easy to use and I like the speed at which I can access it. #### Cons The fact that for the last year it keeps crashing and not recording. Or worse still, when you've done a 10 minute training video it gets stuck on upload and then you have to redo the video. In fact I've had this happen 3X today alone, which is why I'm now writing a review out of frustration. --- ### Love it - it improved a lot, can't imaging working without it now! - Overall rating: 5/5 - Reviewer: Adam G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use CloudApp on daily basis and it is very convenient and right now, during the Covid pandemic, it's probably the best way to provide updates to my co-workers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a convenient way to quickly record yourself, your screen, or both. The fact that the recorded videos are automatically uploaded and the only thing I have to do is send the link to my co-workers is very helpful. CloudApp has become my number one way to communicate with my team. #### Cons The dedicated app seems to have a problem with my operating system, I needed to adjust a few things in order for it to work. In my experience, the browser version works better, however, I still encounter some problems, for instance, sometimes the app does not record my microphone sound, it happens very rarely but it can get quite annoying at times. #### Reasons for choosing Zight Better recording options, I prefer their recording interface --- ### Fast working app for screen and video sharring - Overall rating: 5/5 - Reviewer: Piotr C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Sharing screen with comments, and making video with software/website problems couldn't be more simple. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Shortcuts for everything. Really fast option for a screen share with comments for other persons. Shourctus for everything. I can't imagine daily work without cloud app #### Cons I don't have. in these 5 years of cooperation, I needed support only once #### Reasons for switching to Zight I don't remember why I switched - i wanted test new tool, and now it's 5 years later --- ### Worst Customer Service I have ever experienced - Overall rating: 1/5 - Reviewer: Dmitry S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered We have been cloudapp customers for more than two years with 16 purchased seats. Lately we downsized because of corona and I was planning to reduce those seats to 5. Unfortunately I missed renewal window by one day, i.e. it has been renewed yesterday and I removed unused seats today. Then I contacted their customer support asking for refund. They said they don't give refunds for whatever reason. Yes, I understand it's in their terms and conditions, but it does not matter, it is still the worst customer service I have ever seen. Mistakes happen. I made a honest mistake, I was late with cancellation for just one day and they essentially stole my $1000+. I don't really know how else to call it other than stealing. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I somewhat liked the software itself, even though it's pricey and there are plenty of alternatives. #### Cons They don't have any customer service, what they have are account managers who always try to upsell you. --- ### Cloudapp is amazing for communication between engineers, designers, and pms. - Overall rating: 5/5 - Reviewer: Lauren P. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Better teamwork/communication overall, especially for front-end development work. Also more flexibility for remote work (working from home for sickness/weather/holiday season). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how fast everything gets generated and how easy it is to use. I work on the frontend team at my company, and I'm always sending videos and gifs to our designer for product review, as well as to our PM when filing issues. It's incredibly helpful to be able to take a quick video to show navigation flow, testing results, and edge cases, and it's way easier to have a visual than it is to explain things in technical terms. It's also wicked useful for remote work-- holiday season has made things kind of funky with everyone working from home, but I don't feel like I've lost on communication this time of year thanks to Cloudapp. #### Cons There are times I wish I could annotate or crop videos. I will say though, Cloudapp has been great about steadily adding features, so I'm not too worried/it's not even a pressing issue haha. --- ### This powerful screen capture and recording program has a new home on my desktop. - Overall rating: 5/5 - Reviewer: Jesus P. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm a former Snagit user that recently picked up CloudApp on an Appsumo deal. I'm glad I did, because this software has essentially replaced Snagit and helped me communicate ideas quickly with everyone including clients, customers, family and friends. The software sits in your system tray and allows 1 click recording or capturing of GIFs, video or screen. And once the capture is taken, it automatically uploads it and copies the link to your clipboard. Other helpful features include... Analytics Link shortening Annotations Search feature (priceless) Comments (can be disabled) Sync If you need a quick way to record screens and share them, this is it. #### Cons I don't have any cons to list on this one. Everything from the UI to the features are well designed and operate properly. --- ### Amazing App, I Wish There Was More 3rd Party Support - Overall rating: 5/5 - Reviewer: Shane S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros In the cloud storage game, it's hard to battle against giants like Google Drive, Dropbox, Amazon, and Box. But CloudApp is a spectacular cloud storage option that allows customization of the URL for links, privacy settings with either passwords or expiration dates, easy upload and share, almost everything you could want. #### Cons Being that it is much smaller, it often goes overlooked by other services. I would love to see more places have CloudApp integration like they do Dropbox. While CloudApp is my preference, I end up still needing Dropbox or Drive because of the integrations and accessibility offered by those services. --- ### Life saver - Overall rating: 5/5 - Reviewer: Andrew Jude S. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had a great experience with it. It's one of my favorite software. I hope you offer LTD again in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm a teacher. CloudApp has been very helpful for me. I share all kinds of file with my students. I've recorded tutorials and even shared PDF files. It's a great tool to have. #### Cons I can't think of any cons. Keep up the good work, guys. --- ### Works great at picture and video recording - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with CloudApp has been very positive. it's easy to use and the automatically cloud save feature means I never lose my work. The ability to group media together and share it as collections has resulted in some really positive client reactions. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros CloudApp provides easy-to-access (via the system tray in Windows) screenshot and video recording ability that automatically uploads to the cloud for easy sharing. I've found it invaluable for taking quick information screengrabs that I can send to clients to show them how to do something, as well as for capturing stuff that I need to send to teammates for information. #### Cons It can occasionally crash or hang, and you have to restart it to get it to work again. The user interface for the video recording can feel a bit clunky and hard to understand at first, but once you get the hang of it, it ends up working fine. #### Reasons for switching to Zight CloudApp was more comprehensive and the cloud storage was a big selling point. --- ### Good experience - Overall rating: 5/5 - Reviewer: haroon a. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Storage capacity is the best feature in the cloud app and you can find your data easily and securely #### Cons Increase the storage capacity of the users who are using free this software #### Vendor response Hello Haroon! Thank you so much for writing a review; we value the time you took and appreciate your feedback! We are thrilled to hear you have had a good experience with CloudApp and the ability to locate content as well as our security features, as we have made a deliberate effort to become the most robust and secure platform available to businesses, with enterprise-grade data protection and security. Thanks again for sharing your review with the community and us! Replied March 2023 --- ### A must have tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Executive Office - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I loved it and I doubt a week goes by when I do not use it multiple times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is one of those tools that many people won't realize they need until they get used to using it. Yes, if you work in a support team then the usage case is obvious, and it excels at support, but it is so much more than that. How often do you have to try to explain something to someone and it takes forever in words, but a quick screenshot would do the trick. Problem with a screenshot is you have to remember the key combination to take it. Then you have to open up your email. Then attach the file to it, etc. With Cloudapp this is all simplified to an amazing degree. But it goes further than just screenshots. How about sending a 1 minutes video to your telco showing them that there is a problem with your bill, or even sending a document to someone without having to attach it to an email. Trust me. This is genius. #### Cons The only little niggle is there are very occasionally glitches or outages, but to Cloudapps credit they do get them sorted and they are very polite at responding to emails. --- ### Best drag-and-drop file sharing solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CloudApp simplifies our workflow when we need to share screenshots and files to people outside of our organization. We highly recommend it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reason we chose CloudApp is the MacOS integration in the menu bar. We used WeTransfer before, which required us to go to their website to upload files, but CloudApp allows us to just drag and drop our files to the menu bar, and it creates a shareable link for us. #### Cons CloudApp successively increased its pricing, without much justification and added features. I was quite disappointed to see the lack of new features over the last 2-3 years. Also, storage prices dramatically decreased over time, so it's hard to understand why they keep increasing their prices. --- ### Job (and life) changing - Overall rating: 5/5 - Reviewer: Ernie S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CloudApp has made adding screenshots and images to my blog posts incredibly easy. CloudApp has made giving additional context to colleagues simple by giving us the ability to take a screenshot of what we're talking about on the site. I have nothing negative to say about this tool other than it's set my expectations for similar tools so high that I'm usually disappointed by them. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's incredibly easy to use and reliable. You can take a simple screenshot, a gif, a video, and annotate it all within the app. It's quick, it's versatile, and it's incredibly functional. I use this tool every day, for every blog post, and for a number of different things. As a sales rep I used it for entirely different but equally important tasks. #### Cons The only thing I wish I could do that I currently cannot is to go back into an annotation I've made after I saved. Sometimes I realize I've forgotten to note something, drawn a border incorrectly, or some other minor edit and am unable to go back into the original screenshot/gif to fix it. It's not a terribly big issue because of how simple it is to go back and take another screenshot or gif. --- ### Best Screenshot and Desktop Recording Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Quick and easy screensharing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is quick and easy to use with lots of great features like annotate, share with a link, or share the original file. It has great shortcut keys that you can reprogram if you happen to have a competing app with built-in sharing to lots of other collaboration services like Slack and Trello. #### Cons There is not much that I don't love about this software. It runs silently in the background and never asks me to give it a review. --- ### Great tool for sharing images on the fly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I love how quick it is to snap a screenshot and paste it into a slack conversation. I don't have to save an image to my computer and pollute my desktop, i simply copy paste the link and it expands nicely into the conversation. #### Cons I don't need to receive an email every time someone opens a link i've shared, but i can probably disable the function, i just haven't done it. --- ### Excellent way to share recordings or screen captures when a call isn't possible - Overall rating: 5/5 - Reviewer: Tyler S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it every day to share screenshots and recordings with clients and colleagues. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros CloudApp is a lifesaver on a daily basis! I use it to make sure I'm understanding I'm on the same page as my clients, to send screenshots to help instruct them on how to use something, or to collaborate with my teammates. I absolutely love that it automatically copies the link for you to paste into an email or Slack too. For such a simple software it absolutely crushes it! #### Cons I feel like screenshot or video editing can be a little buggy at times. Sometimes it won't save the changes I make which can be annoying to have to go back and re-do them. --- ### Complete Sharing - Head to Toe! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Cloudapp replaces the system screenshot macro (If you want it) which makes integration into current workflows seamless. Cloudapps mark up and quick edit tools are actually useful, and fast! Custom domains for the links you're providing. Asset expiration. Photo, video, GIF. #### Cons There's nothing I don't like about Cloudapp. It does what it says and it does it well. I'm glad to have Cloudapp installed and use it easily hundreds of times a day. --- ### Quick, easy, neat, I feel like a pro! - Overall rating: 5/5 - Reviewer: Darcy P. - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can quickly get my thoughts across to customers and team members. It's simple and fast. I really couldn't go a day without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's quick to load and the fact that the link absorbs into the clipboard is SO easy and fast. There are multiple ways to use it - downloads, webcam vids, screenshare vids with voice, GIFs of screen, images, annotations. Really - there are SO many ways to up your game in social and customer care by using CloudApp. #### Cons Small screenshots don't always come out readable without clicking on them and waiting to see what it is. The head of the arrow in the Annotations is super huge and I often have to find workarounds when I'd really like to use it. It would be cool to shrink it width-wise along with length-wise. I wish you could copy/paste annotation components (arrows that you've sized a certain way, text, etc.) Click on the element, ctrl+c, ctrl+v I wish there was a solid box in annotations that you could add. There's an outline, but not a solid box or circle that I've discovered. --- ### Ranks up there with Slack as a productivity gamechanger - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Wireless - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros As far as communication online is concerned, nothing communicated better than visuals. Cloudapp has been a must have for me in communicating with vendors, partners, customers, and my team. The Chrome app really makes it easy to share a website and add annotations, which is how I use it the most. #### Cons There isn't anything to dislike really. Could maybe use a mobile app though. --- ### Super easy Screen Recording - Overall rating: 5/5 - Reviewer: Jeff K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had nothing but great experiences with CloudApp. It's super easy to use and great at what it does. I have seen other tools come across my desk and have tried a few, but nothing has convinced me to move to another tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use this all the time to send quick 'training' videos to my team and the product has been continually updated to include different styles of recording. Never had an issue. I also like knowing when the team member has viewed the video (and in many cases, watched it multiple times). #### Cons Nothing really to speak negatively about. It does log me out more frequently than I'd like, probably every 2 weeks or so and I have to log back in (minor inconvenience). --- ### This app saves me time every day - Overall rating: 5/5 - Reviewer: Ken S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I know this software doesn't cost a lot, but I love how easy it is to use and I use it daily, in fact, multiple times a day. I can't imagine my life without it. It really does save time and increase productivity. It even sends me a weekly report on how much time I saved and how much usage per week. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Love the ability to take screenshots and attach it into an email or drop that into Slack Love the ease of use Love that it allows for video taking, though I haven't used much of that feature yet #### Cons It requires a fair amount of updates in order to get access to the latest features. And sometimes it crashes. --- ### After Trying All Others, This Is the Best - Overall rating: 5/5 - Reviewer: Joseph D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Capturing images and annotating them and sharing them are my biggest uses. I find that this app does it with ease considering what I can do with these images. I was using another app but kept getting bogged down in with the functionality not being where I wanted it to be but CloudApp does what I want and does it the way I want. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used SO many screen capture apps and this is the best among all the free ones I have tried. It annotates easily and even allows me to move arrows around as well as text. It captures easily with a hotkey. It captures video easily and uses a microphone to record along with the screencapture. It stores my captures for later retrieval and sharing. I struggle to think of something it can't do well! #### Cons It would be nice to more easily delete screen captures but to me that is this app's biggest failing, so it's pretty good!! --- ### The best screenshot app you will get for your money - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This app turned out to be Immensely helpful for customer support. We can pin point issues and send screenshots and quick videos to customers in seconds. Custom domain is icing on the cake. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CloudApp has smoothened our workflow. Perhaps it was the best find for us last year. Take a screenshot on your machine and it automatically gets uploaded on the cloud and you get a custom URL to share. All happens in seconds. #### Cons Video and gif capabilities can be made better. ## More reviews [Next reviews](https://www.softwareadvice.com/customer-support/cloudapp-profile/reviews/?page=2) --- Zight Reviews, Pros and Cons - 2026 Software Advice