Kindly

RATING:

4.0

(1)
Overview

About Kindly

Kindly is a conversational AI solution that enables brands to build customer experiences that boost online sales and improve customer satisfaction. This solution is suitable for businesses with online shoppers and buyers. Kindly is used by companies across the globe and can help increase conversions for products and services. Kindly offers ready-to-use or fully customized solutions including virtual shopping assistants, chatbots, cart abandonment tools, and more. It can integrate with third-party apps such as HubSpot, Zendesk, Facebook Messenger, Slack, and others.

Kindly Pricing

Free trial: 

Available

Free version: 

Not Available

Slide 1 of 5

Kindly Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

0

Value for money

0

Functionality

4

Most Helpful Reviews for Kindly

1 Review

Anette

Logistics and Supply Chain, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2021

Our Kindly chatbot is great

PROS

We chose Kindly as our Chatbot provider for their excellent language technology and their easy intergration. They were hands-on when building the chatbot, and helped us get it up and running in just four weeks! The chatbot now plays a vital role in our customer support, and allows us to help our users 24 hours a day.

CONS

When we went live with the chatbot we wanted a lot more data on how the chatbot was doing. This was not accessible to us, but Kindly is a fast growing company and they continue to come up new features and better data tracking.