NinjaChat

RATING:

4.8

(4)
Overview

About NinjaChat

NinjaChat provides live chat software to interact with website visitors in real-time through multi-channel support via Whatsapp, Facebook messenger, and Text messages. Manage all customer interaction channels in one place to coordinate and answer more rapidly via text, voice, video, and screen sharing and integrate with Chatbot (built-in) feature to help customers 24/7. Integrating CRM, project management software, webhooks, and other tools into your customer support platform will help you better manage, maintain, and keep all of your software up to date. Product features Multi-Channel Support : Single bot for all your social media platforms Unlimited Department : Create different department to manage UI Theming:Customize your text, colors, themes, and designs Agen...

NinjaChat Pricing

Get 50 apps with NinjaChat at Just $14.99

Free trial: 

Available

Free version: 

Not Available

Live Chat
Slide 1 of 4

NinjaChat Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for NinjaChat

4 Reviews

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

A fantastic solution ninjachat

PROS

NinjaChat offers a user-friendly and manage my work interface that makes managing customer chats simple and easy presentation when I'm chat process work is easy to me.

CONS

Ninjachat work process is easy and my system is good, everything is fine .

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

NinjaChat: Simplifying Customer Communication for Effortless Management

PROS

I've been utilizing NinjaChat, and I must say it's an exceptional application that I wholeheartedly endorse. The abundance of customization choices it offers makes it incredibly user-friendly, especially with its email templates, pre-written messages, interface settings, labeling system, online and offline forms, surveys after chats, and feedback survey forms. These features greatly facilitate communication with customers, enabling swift and efficient resolution of their inquiries. Additionally, NinjaChat's outstanding customer service functionalities enhance the website experience for visitors, making it an invaluable tool for enhancing overall customer satisfaction and fostering enduring customer connections.

CONS

This software has exceeded our expectations - there's nothing to dislike about it, and it has been incredibly valuable to our organization.

Palaparthi

Pharmaceuticals, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

NinjaChat allows for effortless communication with customers.

PROS

NinjaChat's software provides multi-channel support and customer features, resulting in a seamless user experience. The analytics and reporting tools are invaluable for managing chats and responding promptly to inquiries, contributing to our positive overall experience with NinjaChat.

CONS

This app seamlessly integrates into my daily routine without any drawbacks or obstacles. I appreciate every aspect, making it my top choice over similar apps.

syed

Sports, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Best Chat Application

overall great experience

PROS

ninja chat is an easy to use and easy to work around application

CONS

nothing that i dont like about ninjachat