All Sprinklr Reviews
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Sprinklr Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.8
Customer Support
4
Value for money
3.8
Functionality
4.3
Pros
"Integrates social media management, engagement, listening, analytics, publishing, customer service, and AI-powered features ."
"I liked Sprinklr’s powerful analytics and unified dashboard, which made managing content and tracking engagement really efficient."
"Its generative AI empowers our teams to create content and responses more efficiently, helping us understand our customers' real-time perception of our brand."
Cons
"Setup can be complex and time-consuming; mixed reviews on support responsiveness."
"the interface is lacking and could be better."
"Although it has endless possibilities, it is very difficult to use if you don't receive proper training and/or onboarding."
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