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> Reviews of Sprinklr. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sprinklr is a good fit for you!

Source: https://www.softwareadvice.com/customer-support/sprinklr-profile/reviews

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Sprinklr Reviews

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[Overview](https://www.softwareadvice.com/customer-support/sprinklr-profile/)

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# Sprinklr Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(43)

4

(34)

3

(11)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

3.9

Customer Support

4.1

Value for money

3.9

Functionality

4.3

* * *

### Pros

"Integrates social media management, engagement, listening, analytics, publishing, customer service, and AI-powered features ."

"Working in management and having so many different ideas and schedules going on, Sprinklr makes my life easier by sharing within the team/franchise post ideas that I can easily upload, share and download to a select audience."

"Sprinklr is a great platform to plan, share and schedule marketing posts through different social medias!"

### Cons

"Setup can be complex and time-consuming; mixed reviews on support responsiveness."

"the interface is lacking and could be better."

"Although it has endless possibilities, it is very difficult to use if you don't receive proper training and/or onboarding."

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Sprinklr Reviews, Pros and Cons - 2026 Software Advice