Brainier LMS vs Northpass

RATING:

4.5

(35)

Brainier LMS has 35 reviews and a rating of 4.49 / 5 stars vs Northpass which has 24 reviews and a rating of 4.81 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (35)
4.8 (24)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 16, 2022
May 1, 2023
Pros/Cons
  • Pros

  • Help desk staff is friendly, helpful and responsive. The system is easy and straightforward for administrators as well as end users.
  • I like how easy it is to use. It is very fluid and user friendly, so I and many of my colleagues have picked it up quickly.
  • Cons

  • Setup was very difficult and confusing. Communication with our HR company and Brainier could have been better.
  • You can't tailor the look and feel of the page that employees land on. It can appear a bit noisy.
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  • Pros

  • In addition to a very intuitive platform that enables you to be building your own courses within minutes, the incredible support team at Northpass is there to help you at every turn.
  • On top of the platform being just what we were looking for, the support team is just phenomenal and have continued to impress me with their dedication, care, and passion.
  • Cons

  • To say the least, I was extremely disappointed. I don't see an ongoing support system for their instructors.
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos