--- title: "Skilljar Customer Education Software Reviews, Demo & Pricing - 2026" description: "Review of Skilljar Customer Education Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/customer-training/skilljar-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Learning Management System Software](https://www.softwareadvice.com/lms/) / Skilljar Customer Education Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Skilljar Customer Education Review From $30,000/year 1 plan Wondering if Skilljar Customer Education is right for your organization? Our Learning Management System Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Skilljar Customer Education 4.6 [(35)](https://www.softwareadvice.com/customer-training/skilljar-profile/#reviews) Pricing Starting at $30,000.00 per year ### About Skilljar Customer Education Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose-built for customer and partner education, our powerful software integrates with all the tools you care about, and we are obsessed with making our customers successful. Turn new buyers into successful users: Skilljar’s external LMS helps you onboard customers and partners quickly and turn them into experts on your product. Partner with the experts in external education: Skilljar is purpose-built for external education. As the industry leader, we know the best practices for using education to expand the impact of your business along the entire customer journey. Drive measurable impact & profitability: Educating users at scale decreases the number of support calls you receive while allowing your CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability. Improve customer retention: Trained customers are more likely to use your product, understand the value, and not churn. Get data-driven insights: Integrate Skilljar data with your CRM, marketing automation, and other customer-related platforms to provide a... ctionable insights for improving customer success and growing your business. Strengthen the power of your brand: Create an ecosystem of trained and certified customers and partners. Turn your customers into product experts and evangelists. Companies who care about product adoption and customer success--like Tableau, DocuSign, Twilio, Procore, and Gong.io--use Skilljar. Wondering if Skilljar Customer Education is right for your organization? Our Learning Management System Software selection experts can help you in 15 minutes or less. ## Skilljar Customer Education User Interface ## Popular Skilljar Customer Education Alternatives Main Product Skilljar Customer Education 4.6 [(35)](https://www.softwareadvice.com/customer-training/skilljar-profile/#reviews) Ratings Breakdown - 4.51Ease of use - 4.44Value for money - 4.41Customer support - 4.23Functionality Pricing Starting at $30000.00 per year Get Price Alternative Product [Thought Industries](https://www.softwareadvice.com/lms/thought-industries-profile/) 4.5 [(80)](https://www.softwareadvice.com/lms/thought-industries-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.38Value for money - 4.38Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [LearnUpon](https://www.softwareadvice.com/lms/learnupon-profile/) 4.7 [(140)](https://www.softwareadvice.com/lms/learnupon-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.57Value for money - 4.86Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [LearnWorlds](https://www.softwareadvice.com/lms/learnworlds-profile/) 4.7 [(194)](https://www.softwareadvice.com/lms/learnworlds-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.72Customer support - 4.54Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [360Learning](https://www.softwareadvice.com/lms/360learning-profile/) 4.7 [(509)](https://www.softwareadvice.com/lms/360learning-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.32Value for money - 4.74Customer support - 4.47Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Eurekos](https://www.softwareadvice.com/lms/eurekos-profile/) 4.7 [(51)](https://www.softwareadvice.com/lms/eurekos-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.67Value for money - 4.84Customer support - 4.53Functionality Pricing Starting at €475.00 per month Get Price ## Skilljar Customer Education Pricing and Plans Starting price: $30,000.00 per year Free Trial Free Version Basic $30,000.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Skilljar Customer Education Features - Popular features found in Learning Management System Assessment Management Asynchronous Learning Blended Learning Built-in Course Authoring Certification & Licensing Gamification Learner Portal Learning Paths/Tracks Mobile Learning SCORM Compliance Synchronous Learning Training Management - More features of Skilljar Customer Education Academic/Education API Built-in LMS Certificates Churn Management Communication Management Compliance Tracking Corporate/Business Course Authoring Course Management Course Tracking CRM Customer Engagement Customer Management Data Import/Export eCommerce Management eLearning Companies Feedback Management Learning Management Modeling & Simulation Onboarding Reporting/Analytics Social Learning Survey/Poll Management Tests/Assessments Third-Party Integrations Training Administration Training Companies Usage Tracking/Analytics Video Conferencing Video Support Virtual Classroom ## Skilljar Customer Education Integrations HubSpot Marketing Hub Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review Influitive Integration rated undefined from -1 review Marketo Engage Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Webex Suite Integration rated undefined from -1 review See all 23 integrations ## Skilljar Customer Education User Reviews ## Skilljar Customer Education customer ratings - Overall rating: 4.6/5 - Total reviews: 35 ### Rating distribution - 5 stars: 24 reviews (69%) - 4 stars: 9 reviews (26%) - 3 stars: 1 reviews (3%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.4/5 - Customer support: 4.4/5 - Functionality: 4.2/5 --- Have you used Skilljar Customer Education and would like to share your experience with others? ### More than an LMS: Skilljar builds a partnership with their customers - Overall rating: 5/5 - Reviewer: Mary K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros By and far their customer success and support teams. Skilljar was with us from day 1 - from migrating from a very poor LMS experience, to creating the organization's first certification program - Skilljar has been there every step of the way. They listen and very quickly implement customer feedback and the company's low turnover rates attest to the caliber of the organization. #### Cons Reporting features sometimes are swapped to focus on their connection with other data platforms. A few features are no longer available that were once very useful to have on-demand (without going through our BI team). --- ### Skilljar LMS review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's a very good product, the customer service us greater. They are aware of their areas of opportunity but the roadmap is focused on customer needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very user friendly, the learning curve is not as long as with other LMS. It offers a wide variety of capabilities for customer and employee training. #### Cons No automated reports. Analytics are a bit basic, especially if you don't have integrations with other tools. Some processes are too manual, especially the course and user management. There are some limitations around email customization. #### Reasons for choosing Skilljar Customer Education It had the best user experience and good price, plus covered all our needs. #### Reasons for switching to Skilljar Customer Education The previous LMS was too limited and had poor user experience --- ### Features meet expectations with quirks but Disappointed in Support - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It’s been a mixed bag. Some aspects are useful and expected for any LMS while others have been thoroughly disappointing or confusing. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Some of the most useful features have been the ability to setup a fairly detailed learning site and experience for users. It’s nice having the ability to run live events in the same environment as the LMS #### Cons The support for Skilljar is very nice from a. Resources point of view but their support team has been lacking. It feels often like you’re getting slow replies (more than 24 hours to respond) and they’re more likely to point you towards a knowledge base article you’ve already read than provide a solution or ask clarifying questions. Oftentimes we find ourselves doing our own troubleshooting and investigations with little assistance or direction from their support team.Additionally we’ve experienced situations where the first instinct is to cast the blame on alternative source rather than considering or sharing what could be tested to eliminate the possibility of it being a 3rd party integration. #### Vendor response Thank you so much for your feedback. I am so sorry to hear that you aren't happy with our support. We do our best to meet and exceed the expectations of our customers and we apologize if we fell short for you. Could you please reach out to me ASAP? I would like to ensure that we address the challenges you are having and get you the support you need. I will make sure that you have a speedy response. We care about our customers and want to make sure you are taken care of! Once again, our apologies for not getting you the support you needed. We will ensure we do better by you in the future. Thanks for being the best part of Skilljar. Replied July 2023 --- ### Awesome Learning Management Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the system is great and accomplishes what we need. It allows us to post training material for our clients and partners to use. Its easy to post items on the back end and to make changes and you can find support on any topics you need help with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself. #### Cons Giving someone access is daunting, it would be easier if you could allow a specific domain and anyone that signs up with that domain can have access or something that isn't so manual. #### Reasons for switching to Skilljar Customer Education We loved Allbound, but our training department needed some more functionality around training videos and organization in learning. We had to switch to an actual Learning Management System and felt SkillJar was the best. --- ### Intuitive and Flexible eLearning Platform - Overall rating: 5/5 - Reviewer: Kelly L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The Skilljar team is extremely helpful. We've had some terrific CSMs who make out-of-the-box suggestions and check in regularly. The platform itself makes sense and allows us to make changes on the fly. We rarely find ourselves confused or frustrated by limitations. The platform provides numerous benefits to our organization and our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate the ability to log in as our users and see what they see. The built-in analytics are tremendously useful as well. We use many of the metrics from Skilljar to make business decisions and track performance. #### Cons There are certain features that are a bit tricky when you're first learning to use the tool, particularly when you have custom theming. However, the Skilljar team has been incredibly helpful, sending valuable documentation and making recommendations. We're using the software and making changes pretty seamlessly at this point. --- ### There's gotta be a better way - Overall rating: 3/5 - Reviewer: Elizabeth S. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would like Skilljar to be easier to use on the administrative end. Really, it isn't that complicated to design sessions and websites, but Skilljar makes it a constant hassle. Between coding changing constantly or their entire system updating, I feel like I'm always having to check on the sites I built, even if I personally have no updates to make. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Skilljar does make it possible for several different sessions to run at once. It is easy for the user to navigate and does present like a "typical" website. #### Cons The design end of this product is difficult. The coding is constantly changing from what is inserted and it's nearly impossible to copy and paste anything without it changing. It also seems antiquated and not fresh and up-to-date. #### Reasons for switching to Skilljar Customer Education We made the switch because Teachable didn't offer a feature that we needed. Literally a month after switching, though, Teachable updated to include that feature. I would go back to Teachable in a heartbeat if I were the deciding agent. --- ### Solid backbone for our CustomerEd content - Overall rating: 4/5 - Reviewer: Blair M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In general, this platform has helped us provide free, high-quality training at scale. The platform is strong and we have strong NPS from our users who engage with it. Customer support is lacking and could be improved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Overall, Skilljar offers strong customization capabilities and a variety of different settings and features to meet varied business needs. Generally, I've also had positive experiences with my CSM and other employees. Strong uptime, and openness for the engineering team to provide small updates/customizations! #### Cons Getting help from the customer support team has been disappointing. I'm often asked to share information that could be discovered by the agent, or to take steps that I know won't (and don't) fix the problem. I've also found that some features (like Live Events) are shipped before they're fully ready to go, leading to glitches when using the feature and a support team unsure of how to fix the problem. I'e also had to wait for up to 4 weeks to get a reply from my CSM. #### Vendor response Hi Blair, Thank you for your feedback about your experience with Skilljar. We're continually working to offer our customers the best experience possible and take every bit of feedback to heart. I've escalated your message to our CS Support and CSM leadership and they will be contacting you to learn more about your experience. Thanks, Jeremy Replied August 2022 --- ### Skilljar Review - Overall rating: 5/5 - Reviewer: Fernando T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's been a really good experience overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it's customer service and onboarding process. #### Cons Probably the lesson management, I would have liked. #### Reasons for choosing Skilljar Customer Education It met our needs. --- ### A robust tool, that needs better support - Overall rating: 5/5 - Reviewer: Luca A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was able to support the growth of our business, despite the several workarounds #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Easy to use, reliable, robust starting platform #### Cons Lack of documentation Support is slow Customisations take a long time #### Vendor response Hi Luca, Thank you for your feedback about your experience with Skilljar. We're continually working to offer our customers the best experience possible and take every bit of feedback to heart. I've escalated your message to our CS leadership and they will be contacting you to learn more about your experience. Thanks, Jeremy Replied August 2022 --- ### Skilljar is a great partner - responsive to our business requirements and very agile. Very happy. - Overall rating: 4/5 - Reviewer: Pat D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Higher customer satisfaction, growing training revenue stream, and increased training consumption. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Skilljar provides our customers with modern, mobile friendly user experience. It also aligns well with our go-to-market model (we sell an all-you-can-eat subscription to our self-paced micro-learning). Out of the box integrations help it fit nicely into our organizations tools (Okta/SSO, Salesforce, and Marketo). Their Rest API allows us to quickly build integrations into other systems (such as GainSight for CSM visibility into training consumption). #### Cons We had some challenges with the Saleforce integration because we are not a SaaS solution so connecting "student" objects to "contacts" to "accounts" was not easy/smooth. --- Showing 1 - 10 of 35 Reviews Load More Reviews ## Skilljar Customer Education Popular Comparisons [Thought Industries vs Skilljar Customer Education](https://www.softwareadvice.com/customer-training/skilljar-profile/vs/thought-industries/)[LearnUpon vs Skilljar Customer Education](https://www.softwareadvice.com/lms/learnupon-profile/vs/skilljar/)[LearnWorlds vs Skilljar Customer Education](https://www.softwareadvice.com/lms/learnworlds-profile/vs/skilljar/)[Learn:Up vs Skilljar Customer Education](https://www.softwareadvice.com/customer-training/skilljar-profile/vs/workramp/) ## Other Top Recommended Learning Management System Software [Absorb](https://www.softwareadvice.com/lms/absorb-profile/) **4.6** (360) Recently recommended **81** times [DigitalChalk](https://www.softwareadvice.com/lms/digitalchalk-profile/) **4.7** (100) Recently recommended **58** times [Prosperity LMS](https://www.softwareadvice.com/lms/ziiva-profile/) **4.5** (10) Recently recommended **46** times [Thinkific](https://www.softwareadvice.com/lms/thinkific-profile/) **4.4** (207) Recently recommended **43** times Stuck Between Options? 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