Cloudflare

RATING:

4.8

(461)

About Cloudflare

Cloudflare is a cloud-based web performance and security tool, which helps firms in the public and private sectors with protection and speed acceleration of websites applications and other internet services against hackers. Designed for businesses of all sizes, the platform provides solutions for professional websites, portfolios, blogs, small to midsize e-commerce companies, and businesses requiring enterprise-grade security and network performance. Cloudflare’s comprises mainly of a Content Delivery Network (CDN), which helps boost performance of internet applications and mobile experiences. Internet properties provided by software routes all traffic through its secure global network enabling improved customer engagement. Other services include SQL injection...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Cloudflare Pricing

Cloudflare does not charge on the basis of bandwidth usage, instead charges on features. Free Plan offers basic performance and security alongside free SSL and analytics. Pro Plan at $20/month provides advanced performance and security tools including image optimization and a Web Application Firewall. Business Plan at $200/month includes advanced DDOS Attack protection, dynamic content compression, custom WAF rules, prioritized support and custom SSL certificates. Enterprise Plans are bespoke to customer requirements with set-up consultation, a dedicated solution Engineer, phone support and multi-user access.

Starting price: 

$20.00 per month

Free trial: 

Not Available

Free version: 

Available

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Cloudflare Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Cloudflare

1 - 5 of 455 Reviews

Josh

Internet, 1 employee

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2021

Best CDN I know of!

User Profile

Zack

Verified reviewer

Chemicals, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2022

Great AIO solution to secure all your web resources

When I came to the company, no one was engaged in the organization of security for web resources. Almost immediately I chose Cloudflare, set up this service, and since then I follow the analytics and turn on new features. We are satisfied with everything and we plan to stay further with Cloudflare.

PROS

I like the fact that the service is constantly being improved and adds new features, which allows you to abandon other services and use everything to ensure security in one place. Most of all I want to allocate 2 features - it is a CDN and protection against DDOS. It works just great.

CONS

Some settings are not in the obvious places for them, you have to google and read the documentation to reach them.

Reason for choosing Cloudflare

It's all-in-one solution to organize comprehensive security for your company

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

CDN, Internal Network Security, WAF. Cloudflare does it all

My overall experience with Cloudflare has been amazing. While their support can be frustrating at times with making you go around in circles understanding the issue, in the end, they get things solved, and will often pass you up the chain to their Tier 2 support to have a personal connection to try and get things sorted.

PROS

When we first used Cloudflare as our CDN, we discovered brilliance. Finally a CDN for everyone, with a freemium model to get your services round the globe at a fraction of the cost of everyone else. Be careful though, once you're in this freemium model, you're soon diving deep into all of their features where you're MORE than happy to hand over the money. From Network and Device security in Cloudflare for Teams to WAFs, easy to use page rules, Tunnelling, and optimisations for delivery across the network, you're soon using it all and using it all without the need for large IT teams to get it set up.

CONS

A few downsides, which are all related, is somethings things aren't quite working and you're not sure why. It seems the features of the system grew massively and more quickly than they were expecting and their UI and UX didn't keep up. Once you get on the chat and they explain what's going on, it's easy to fix, however for the moment, it can be confusing to try and figure it out yourself.

Reason for choosing Cloudflare

We chose Cloudflare purely on price, and we've not really looked back

Chineke

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2021

Security for Website

I needed to secure my new website and stumbled upon Cloudflare after searching Capterra. Connecting my site to the platform was easy since they guided me virtually every step of the way. After a while of working well, I started receiving emails about my site being down, it came up after some time, and continued in that circle for a couple of days. I just had to disconnect my site from the platform, since it was just a company blog and left it like that.

PROS

It's a good thing that you can access some of their features for free and secure your website. Their regular feedback to my email is also very communicative of them. Navigating the website is also quite easy and the follow up each step of the way helps users interact quite seamlessly with the site

CONS

As much as we want protection for our sites, we also want the site to be accessible. My website started showing a "ERR_TOO_MANY_REDIRECTS" error, to which I contacted customer support, got a quick response but could not find a solution to my problem there.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

An excellent CDN provider with a freemium model

All in alll a very solid experience. It has been ages that I have even considered searching for an alternative because I never had to.

PROS

I am an absolute fan of Cloudflare because of a few reasons. They offer so much in their freemium plan that it seems too good to be true and to me honestly that has been their best selling point. Love their service and their network. The setup for the CDN is pretty simple. The onboarding process and adding the website are pretty simple and intuitive. They have only improved their service over the past couple of years.They have direct integrations with third-party providers like cPanel so at times adding a website is just as simple as a single click which is awesome.

CONS

Their support has not been the fastest in terms of turnaround times but due to covid and all, I think we can definitely cut them some slack in that department.

Reasons for switching to Cloudflare

Pricing and existing third-party integrations available with Cloudflare were a major reason for the switch.