Dark Web ID

RATING:

3.7

(30)

About Dark Web ID

Designed for MSP and internal teams, Dark Web ID is a cloud-based threat monitoring solution that protects organizations from cybersecurity breaches on the dark web. Dark Web ID monitors the dark web for threat intelligence about stolen credentials and organizational data to help businesses identify potential security breaches. Features include threat monitoring and response, real-time data analysis and validation, security alerts, and more. Dark Web ID assists MSP and internal IT teams with monitoring the transfer of stolen credentials across hidden chat rooms, private websites, P2P networks, social media platforms, black market sites, and more. With threat response, Dark Web IT will alert organizations when customer or employee credentials are found and take the ...

Dark Web ID Pricing

Dark Web ID offers tiered pricing based on the number of domains monitored/number of live searches. Contact ID Agent for more information.

Starting price: 

$300.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Dark Web ID
Slide 1 of 5

Dark Web ID Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for Dark Web ID

1 - 5 of 30 Reviews

User Profile

Brian

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2022

Dark Web ID

PROS

The Dark Web monitoring coupled with the Bull-Phishing simulator to train users make a great combination. We can take care of compromised passwords and prove the importance of our password policies to our users. The phishing simulator helps us identify which users may be prone to attacks and help us determine what help they may need.

CONS

It was a little difficult to get our spam blockers to let the phishing simulation emails through.

Reason for choosing Dark Web ID

We were very early adopters of Dark Web ID. I don't recall many, if any, other companies offering a similar solution.

Mike

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Dark Web ID: Dark Web Monitoring and Proactive/Strategic Defense

Dark Web ID monitoring and Live Data Searches (ad hoc searches of the dark web for a prospective customer's domain credentials) is an extremely effective tool to raise the consciousness and awareness of customers regarding the long term threats exposed by stolen credentials on the dark web which are in turn being sold or published to hackers and then used to attack companies of all sizes and business arenas.

PROS

The key benefit to me as an MSP and as a business owner is that DWID allows me to monitor how my employees (or the employees of my customers (or supply chain) are using their business credentials (email address - which is typically their Network Login UserID + the business domain name, as well as some password that is uncomfortably akin to an actual Network Login Password -- to login to third party websites or accounts. That employee misuse of the company's sensitive security data exposes the company to extreme vulnerability from a variety of attacks. DWID permits the company to monitor and put an end to this improper use of business (and even personal) credentials by employees and the supply chain as well.

CONS

I've always been concerned about misuse of this technology by MSPs (IDAgent Partners) to scare customers into purchasing not only DWID, but also other MSP security solutions without first fully educating the customer on how best to protect themselves from dark web threats.

Reason for choosing Dark Web ID

Much better dark web data source than any of the competitors. Also, there are many other features (e.g. supply chain monitoring, Bullphish ID cybertraining and phishing simulations, etc.) included with DWID that are not available from the competition.

Mike

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed November 2022

Kaseya - Where acquired products go to wither and die

I hate being forced into a bullshit 3 year contract for this product - especially when, until recently, the terms to prevent autorenewal were borderline unethical. How about making the terms month-to-month and earning my business every month.

PROS

It works. I mean it's functional and does what it's told.

CONS

- The UI for creating campaigns is horrific. Seriously, they give a very tiny window to set your courses/modules onto and there's no way to effectively set the order in which the training modules are delivered.- The client-facing reports are poorly laid out and hard to read properly.- There's been virtually no improvement, enhancement, or innovation in the product in the 2+ years I've been using it.

Vendor Response

Hi Mike, Thank you for the feedback. The process of creating phishing campaigns has been redesigned. You can now create phishing campaigns for multiple organizations in bulk and the look and feel has been improved as well. You can reach me at dfirdaus@idagent.com to discuss this further.

Replied January 2023

Rick

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

Darkweb ID is critical for online safety and security

We have jsut started out as an MSP and we are using DarkWebId to help inform customers of information on the internet that they may not be aware of.

PROS

Really use the Live Search feature to get information for potential clients. also the ease in setting up new accounts is always a plus

CONS

There are no cons that we have come across so far.

John

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Used the product for a few years now

Great pre-sales tool as well as monitoring for potential breaches.

PROS

Automated Dark web scanning good, allows additional IP addresses and personal email accounts to also be included. The inclusion of the training / phishing component is also good.

CONS

The training and awareness module is a little "clunky" when managing lists of users to be included in a campaign. The additition of dark web scanning of company data (rather than searching by the company domain name) would be an added benefit when it comes to proposing to clients. Also, automated training / awareness for accounts that have been identified as exposed on the dark web to save some admin.

Vendor Response

Hi John! Thank you for your comments. I will pass along your feedback to our product team.

Replied January 2023