ESET Endpoint Security

RATING:

4.7

(1149)

About ESET Endpoint Security

ESET Endpoint Security software is a cloud-based and on-premises application for internet security and malware protection. It has a global user base that comprises businesses of every size. Cloud sandbox technology enables users to protect their mobile devices, laptops, and desktops against ransomware, zero-day attacks, and data breaches. It features file, bot, and mail protection, along with remote device management, virtualization security, firewall set-up, and web control. The ESET Endpoint Security application updates automatically and allows users to submit false positives for clearance.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ESET Endpoint Security Pricing

Contact ESET sales for full pricing information and available discounts.

Starting price: 

A$396.00 per year

Free trial: 

Available

Free version: 

Not Available

ESET Endpoint Security remote administrator
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ESET Endpoint Security Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ESET Endpoint Security

1 - 5 of 1,149 Reviews

Mark

Computer & Network Security, 11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed February 2021

Solid endpoint solution for less

User Profile

Robert

Verified reviewer

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Removes infections others do not.

Have found ESET support to be responsive and knowledage. We have met the UK head of sales a few times at various events and it has always been a pleasure.

PROS

We are partnered with ESET as their product range has a very virus detection rate combined with a low system impact. Quite often we have customers bring in computers running other AV software and we use ESET to remove infections.

CONS

The ERA console is very flexable but can be overly complex for most use cases. Would be nice to see a better implementation of the user interface, perhaps a wizzard system. This does not affect end users though.

Reason for choosing ESET Endpoint Security

Price and previous good histroy with ESET.

Reasons for switching to ESET Endpoint Security

Trends virus detection rate at the time was not so good.

User Profile

Rachel L

Verified reviewer

Information Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Reliable Antivirus for Comprehensive Protection

Our experience with ESET has been great since it is easy to use, does not cause the system to slow down, and provides protection against a broad range of threats. We have not dealt with system security challenges since we switched to ESET.

PROS

I like ESET because it is easy to set up, adjust security settings, and navigate through. It protects our systems against malware, viruses, spyware and other malicious programs and sends alerts on time. I also like real-time scanning and email filtering, which assure security and peace of mind.

CONS

ESET works quietly in the background, which sometimes makes us wonder if it is up and running. Scans sometimes take too long especially if you have many files. We have experienced a few cases of false alerts when dealing with safe files from known sources.

Reasons for switching to ESET Endpoint Security

Decision makers believed ESET performs better and has improved customer support.

Vendor Response

Thank you for your outstanding 5-star review of ESET! We're thrilled to hear that you find it easy to set up and navigate while providing comprehensive protection against malware and viruses. Your feedback about real-time scanning and email filtering is greatly appreciated. We understand your concerns about it working quietly and occasional lengthy scans. We're continuously working to improve user experience. Your trust in ESET and your positive experience since switching to us means a lot to us. Thank you for choosing ESET for your security needs!

Replied August 2023

User Profile

Lauren

Verified reviewer

Marketing and Advertising, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Effective and trusted security platform

I'm sure there's a good technical explanation behind manual updates, but it'd be fantastic if the core program could update itself and its after-updates setting could be a little simpler. It would also be helpful to have a clearer program allowlist part; having IT tools snagged in scans is inconvenient I've been using this software for a long time and have never encountered a problem that has caused me to consider abandoning it. Because it is customized, you can choose it freely and confidently, knowing that it will meet all of your demands.

PROS

ESET endpoint protection is flexible and adaptable to keep our business one ahead of the competition and away from any danger. However, I discovered that this is the only one that has a great balance of lightness and safety. In comparison to other companies, its cost is also fair. It is, without a doubt, the best.

CONS

I spent a bit more time getting it ready for my users, I also experienced a couple of false positives at the start. We also did have a problem with a false positive ARP assault. The extra time must be spent on configuration.

Vendor Response

Thank you for sharing your feedback on ESET endpoint protection. We're glad to hear that you find our security platform effective and trustworthy, and that it has been beneficial for your business in staying ahead of the competition. We apologize for the inconvenience caused by the initial setup and false positives. Our team is continuously working to improve the configuration process and minimize any false alarms. Regarding the manual updates and after-updates settings, we understand your point, and we'll take it into consideration for future updates to enhance user experience and make the process more streamlined. We appreciate your continued support and trust in our software, and we'll strive to meet all your demands with a customized and reliable solution. If you have any further suggestions or concerns, feel free to reach out to us.

Replied July 2023

Arda

Information Technology and Services, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed July 2023

Definetely worth to try.

PROS

ESET Endpoint Security offers advanced antivirus technology, capable of detecting and eliminating a wide range of malware, including viruses, ransomware, Trojans, and spyware. It provides real-time scanning, proactive threat detection, and automatic updates to keep your systems secure.

CONS

Not many things i can find right now but i can say may be UI.

Vendor Response

Thank you for your positive review of ESET Endpoint Security! We're glad to hear that you find our antivirus technology effective in detecting and eliminating various types of malware. We continuously strive to provide real-time scanning, proactive threat detection, and automatic updates to keep your systems secure. We appreciate your feedback regarding the user interface, and we'll take it into consideration for future improvements. Thank you for choosing ESET!

Replied July 2023