ESET Endpoint Security vs Blackpoint MDR

RATING:

4.7

(1154)

ESET Endpoint Security has 1154 reviews and a rating of 4.65 / 5 stars vs Blackpoint MDR which has 34 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (1154)
4.8 (34)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 11, 2024
March 26, 2024
Pros/Cons
  • Pros

  • I like how easy it is to set up and it integrates with our environment nicely. The cost was very reasonable versus many of its competitors.
  • I use ESET Endpoint Security for a number of years and am very pleased. It's fast, takes up little system memory and is constantly equipped with even better engines and options.
  • Cons

  • We have had a lot of issues with their cloud admin portal, either not working or being slow. Their reseller portal is also poor and could do with a re design.
  • Not able to detect all viruses during computer scan. After entire scan, ESET shows warnings.
Read all user reviews
  • Pros

  • Support and account reps are responding quickly and try to resolve issues.
  • The features that I enjoy the most about Blackpoint is the real-time constant monitoring that the SOC teams provides. If there is an issues the team is quickly on top of it.
  • Cons

  • Very limited control which can be looked at as positive and negative.
  • As an MSP, we have have several tools that we use to analyze threats in our client's organizations.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos