--- title: "FastPass IVM Software Reviews, Demo & Pricing - 2026" description: "Review of FastPass IVM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cybersecurity/fastpass-identity-verification-manager-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Identity Management Software](https://www.softwareadvice.com/identity-management/) / FastPass IVM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # FastPass IVM Review Wondering if FastPass IVM is right for your organization? Our Identity Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview FastPass IVM 4.8 [(11)](https://www.softwareadvice.com/cybersecurity/fastpass-identity-verification-manager-profile/#reviews) Pricing Pricing available upon request ### About FastPass IVM Workforce Identity Verification Built for the IT Service Desk FastPass Identity Verification Manager (IVM) FastPass Identity Verification Manager (IVM) is a workforce identity verification solution designed specifically to secure IT service desk interactions. It helps organizations confirm user identities before access is granted or sensitive support actions are completed, reducing exposure to social engineering, credential misuse, and unauthorized access. Rather than relying on informal checks or static questions, IVM introduces structured, policy-based identity verification directly into service desk workflows. Support agents are guided step by step through consistent verification processes, improving both security outcomes and operational reliability. Adaptive, Role-Based Identity Verification FastPass IVM supports role-based verification, allowing organizations to apply different identity assurance levels depending on user type and risk. Employees, contractors, remote workers, executives, and privileged users can all be verified using workflows aligned with their role, access rights, and security policies. Verification is adaptive and context-aware, taking into account factors... such as authentication methods, user attributes, device behavior, and request type. This ensures identity checks are neither too weak nor unnecessarily complex. Embedded in ITSM Workflows IVM integrates with leading IT Service Management platforms, including ServiceNow, embedding identity verification directly into existing ticket workflows. Service desk agents work within familiar systems while following standardized, auditable verification steps that reduce errors and improve consistency. By leveraging ITSM data and workflow context, IVM helps ensure identity verification is applied exactly when and where it is needed. Enterprise-Ready and Scalable FastPass IVM is available as a cloud-based service or as an on-premises deployment, giving organizations flexibility to meet compliance, regulatory, and infrastructure requirements. It scales from organizations with a few hundred users to large enterprises and Fortune 500 companies with complex identity environments. Proactive Defense Against Identity-Based Attacks By strengthening identity verification at the service desk, FastPass IVM addresses a common attack vector before credentials are compromised. Organizations gain better visibility, improved control, and greater confidence that only verified users can trigger sensitive IT actions. The result is stronger workforce identity protection, improved service desk efficiency, and a more resilient security posture. Wondering if FastPass IVM is right for your organization? Our Identity Management Software selection experts can help you in 15 minutes or less. ## FastPass IVM User Interface ## Popular FastPass IVM Alternatives Main Product FastPass IVM 4.8 [(11)](https://www.softwareadvice.com/cybersecurity/fastpass-identity-verification-manager-profile/#reviews) Ratings Breakdown - 4.91Ease of use - 4.82Value for money - 4.91Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [Persona](https://www.softwareadvice.com/aml/persona-profile/) 4.9 [(28)](https://www.softwareadvice.com/aml/persona-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.74Value for money - 4.57Customer support - 4.82Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Asgard Authenticate](https://www.softwareadvice.com/product/533461-Asgard-Authenticate/) 5.0 [(8)](https://www.softwareadvice.com/product/533461-Asgard-Authenticate/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 4.50Customer support - 4.88Functionality Pricing Starting at $0.45 per month Get Price Alternative Product [Didit](https://www.softwareadvice.com/product/522585-Didit/) 5.0 [(10)](https://www.softwareadvice.com/product/522585-Didit/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 4.90Customer support - 4.90Functionality Pricing Available upon request Get Price Alternative Product [Recognito](https://www.softwareadvice.com/product/449857-Recognito/) 4.9 [(23)](https://www.softwareadvice.com/product/449857-Recognito/reviews/) Ratings Breakdown - 4.87Ease of use - 4.64Value for money - 4.86Customer support - 4.78Functionality Pricing Available upon request Get Price Alternative Product [Plaid](https://www.softwareadvice.com/financial-services/plaid-for-lending-profile/) 4.4 [(106)](https://www.softwareadvice.com/financial-services/plaid-for-lending-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.38Value for money - 4.30Customer support - 4.45Functionality Pricing Available upon request Get Price ## FastPass IVM Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FastPass IVM Features - Popular features found in Identity Management Access Certification Compliance Management Credential Management Multi-Factor Authentication Password Management Privileged Account Management Reporting & Statistics Self-Service Access Request Single Sign On - More features of FastPass IVM Age Verification Audit Trail Authentication Data Extraction Data Verification IOC Verification Location Tracking Multiple Authentication Methods Real-Time Data Third-Party Integrations User Onboarding Workflow Automation ## FastPass IVM Integrations ServiceNow Integration rated undefined from -1 review ## FastPass IVM User Reviews ## FastPass IVM customer ratings - Overall rating: 4.8/5 - Total reviews: 11 ### Rating distribution - 5 stars: 9 reviews (82%) - 4 stars: 2 reviews (18%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 4.9/5 - Functionality: 5/5 --- Have you used FastPass IVM and would like to share your experience with others? ### Efficiency with FastPass IVM: A New and Balanced Experience in Identity Verification - Overall rating: 5/5 - Reviewer: Sugam G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with FastPass IVM has been positive. Adding more guidance or tutorials to its messages and workflows could be more better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The greatest feature of FastPass IVM is its efficiency which makes identity verification process fast and easy, saving both time and resources. It gives the flexibility to adapt workflows, its use in multiple fields. #### Cons Complex functionalities, which can take time for new users to learn and use. New users need to learn functions, before they can use all the functions properly. --- ### Optimizing Inventory Control and Increasing Productivity - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered All things considered, FastPass IVM has revolutionized our company. It has increased productivity, cut expenses, and streamlined our inventory management procedures. FastPass IVM is an excellent option if you're searching for an IVM solution that is both robust and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Staff members at various levels can easily learn how to use and navigate the platform. This cuts down on training time and guarantees that all users can make full use of the capabilities. The program can expand with our company and is adaptable enough to meet our unique requirements. FastPass IVM might be tailored to easily interface with our current systems. #### Cons I don't think there's anything that I don't like about FastPass IVM #### Reasons for choosing FastPass IVM We can optimize ordering with the use of FastPass IVM to reduce overstocking and understocking. This keeps products from going bad and lowers the total cost of carrying our inventory. --- ### FastPass IVM is an effective way to secure helpdesk interactions - Overall rating: 4/5 - Reviewer: Almero S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FastPass IVM provides a "polite" way of introducing identity verification as part of an helpdesk interaction. This builds trust between both parties that services can be effectively rendered. It is as simple as possible since in most cases this can be seamlessly (as much as is allowed) integrated into the ITSM tool of choice. #### Cons The initial learning curve on process configuration can be intimidating. Luckily there are sample setups that can be cloned or used, and verification processes can be designed to be simple at first and then be expanded as the company matures. --- ### Gonna Stay with FastPass IVM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 10000+ employees - Product usage: Used daily for free trial - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered My job works perfectly and my client gives me more projects since our deal has 100% perfect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I really like the most about this software is to easy to navigate just a couple clicks away you can get the result as easy as you can. Storing of personal information is really secured and getting verified who's the person pass the verification process is way to accurate. I can run my task with easy and no worries since it has 100% accurate database. #### Cons I'cant fine any dislike about this software. The person develop this software made his job perfectly. #### Reasons for switching to FastPass IVM the accuracy of this software is perfect. I'm gonna stay here with FastPass IVM --- ### FastPass IVM makes us Secure - Overall rating: 5/5 - Reviewer: Htway K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Overall experience is smooth and user-friendly. Yes, I would recommend to my partners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FastPass IVM is a real time problem solver which helps us feeling secure about identity verification. It also solved the problem of identifying employees when they talk to the service desk. Besides, it is also user-friendly software for beginners like us. #### Cons Pricing system is a little bit high for us #### Reasons for choosing FastPass IVM YouVerify is also providing reliable data validation. #### Reasons for switching to FastPass IVM FastPass IVM is more user-friendly and provided us more security. --- ### "Ensuring Security, Compliance, and Accountability" - Overall rating: 5/5 - Reviewer: Bharat a. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Verifying users identify in the Service Desk. Audits the process in our ITSM tool and wanrs about possible advesaries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Focusing on security at the Service Desk, getting a controlled process for identifying end users was a big mess before IVM. We really like the product, the ability to handle different users with different proofing type and scores makes the product vore versatile. #### Cons A bit har to understand as it is complex. Some steps are not that intuitive and it is hard to configure. --- ### Flexible and secure, reliable user identity verification - Overall rating: 5/5 - Reviewer: Rishikesh M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility to do Identity Verification for different users and the integration to ServiceNow and It integrates smoothly with ServiceNow #### Cons Documentation could be clearer, anothet thing i would say is initial configuration & understanding of features are challenging #### Vendor response Hi There, Thank you for reviewing, however we noth have MFA options and Manager approval in the tool set. Couls you please edit that? Replied June 2025 --- ### Be protected by FastPass IVM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered It is customized templates that I can use for cost effective and reducing risk of data breaches. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is now integrated with ServiceNow, having received certification which ensures robust protection against identity theft for me and my employees. #### Cons I like that is it an essential tool for IT security that now enhances help desk security through advanced user identity. --- ### Robust Identify Verification & Effiecient - Overall rating: 5/5 - Reviewer: Mutiara Putri D. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, I love FastPass IVM it really helpfull for visitors check in check out process make it efficient, secure and user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I Like FastPass IVM because provides Robust Identify Verification method that can increase security and ensure only authorized visitors enter the premises. #### Cons We may be resistant to changing from manual to automated systems and also require training for staff to use system effectively. --- ### Solid End User Identity Validation covering all user - Overall rating: 4/5 - Reviewer: Jennifer Y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Very Satisfied, great product with great features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros IVM is a versatile product that was able to embrace all of our 3000 users. Making sure to have a solid solution for normal situations that also covers users who forget their password and loose their phones. Integrated IVM to ServiceNow which works well #### Cons For cases where escalation is necessary IVM automatically places tickets on another call group that then takes care of typically contacting the end-users manager to complete verufucation and also instructs the manager to let the user enroll --- Showing 1 - 10 of 11 Reviews Load More Reviews ## Other Top Recommended Identity Management Software [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4311) Recently recommended **0** times [LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/) **4.6** (2787) Recently recommended **0** times [Google Cloud](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/) **4.7** (2327) Recently recommended **0** times [1Password](https://www.softwareadvice.com/cloud-security/1password-profile/) **4.7** (2131) Recently recommended **0** times Stuck Between Options? 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