--- title: "Secureworks Software Reviews, Demo & Pricing - 2026" description: "Review of Secureworks Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cybersecurity/secureworks-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Cybersecurity Software](https://www.softwareadvice.com/cybersecurity/) / Secureworks Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Secureworks Review On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Secureworks 5.0 [(2)](https://www.softwareadvice.com/cybersecurity/secureworks-profile/#reviews) Pricing Pricing available upon request Top Alternatives ### About Secureworks Secure Works is tech-enabled managed detection and response service provider that utilizes their in-house solution, Red Cloak Threat Detection and Response (TDR), to help businesses detect adversaries across endpoints, networks and cloud environments. SecureWorks security analysts work 24/7 to provide threat intelligence to investigate, validate and contain threats. SecureWorks analysts to hunt for persistence mechanisms, threat actor tactics and anomalous user activities, network communications or application usage. SecureWORKS uses behavioral analytics to detect unknown threats including file-less malware, reducing futile responses. Additionally, the threat engagement manager provides periodic reviews and reports, improving security measures across the organization. SecureWorks lets businesses detect and respond to malicious activities across Amazon Web Services (AWS), Office 365 and Azure environments. Pricing is available on request and support is extended via phone, documentation and other online measures. ## Secureworks User Interface ## Popular Secureworks Alternatives Main Product Secureworks 5.0 [(2)](https://www.softwareadvice.com/cybersecurity/secureworks-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.0Value for money - 5.0Customer support - 4.50Functionality Pricing Available upon request Alternative Product [Jamf Protect](https://www.softwareadvice.com/cybersecurity/jamf-protect-profile/) 4.5 [(37)](https://www.softwareadvice.com/cybersecurity/jamf-protect-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 4.39Value for money - 4.53Customer support - 4.27Functionality Pricing Starting at $5.00 per month Alternative Product [ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/) 4.6 [(1833)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/) Ratings Breakdown - 4.50Ease of use - 4.54Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $104.00 per month Alternative Product [SentinelOne](https://www.softwareadvice.com/container-security/sentinelone-profile/) 4.8 [(116)](https://www.softwareadvice.com/container-security/sentinelone-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.51Value for money - 4.49Customer support - 4.66Functionality Pricing Starting at $179.99 per month Alternative Product [Microsoft Defender XDR](https://www.softwareadvice.com/security/microsoft-365-defender-profile/) 4.5 [(62)](https://www.softwareadvice.com/security/microsoft-365-defender-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.54Value for money - 4.29Customer support - 4.42Functionality Pricing Available upon request Alternative Product [Cortex XDR](https://www.softwareadvice.com/security/traps-profile/) 4.4 [(18)](https://www.softwareadvice.com/security/traps-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.0Value for money - 4.57Customer support - 4.44Functionality Pricing Available upon request ## Secureworks Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version ## Secureworks Features - Popular features found in Cybersecurity Activity Dashboard Alerts/Notifications Anti Virus Data Security Endpoint Management Firewalls Real-Time Monitoring Risk Analysis Vulnerability Scanning Whitelisting/Blacklisting - More features of Secureworks Activity Tracking AI/Machine Learning API Application Security Behavioral Analytics Behavior Tracking Collaboration Tools Data Collection Endpoint Protection Monitoring Prioritization Threat Intelligence Threat Response Vulnerability Management ## Secureworks User Reviews ## Secureworks customer ratings - Overall rating: 5/5 - Total reviews: 2 ### Rating distribution - 5 stars: 2 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4.5/5 --- Have you used Secureworks and would like to share your experience with others? ### SecureWorks IDS/IPS - Overall rating: 5/5 - Reviewer: Charlie S. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SecureWorks has done what they advertised that it would. It's' paid for itself by preventing a number of malicious attacks. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The process monitor client (RedCloak) for our servers has already helped with some attempted infiltrations through an Apache vulnerability a couple years ago. The IDS/IPS sensor works well and has prevented attacks on more than a couple occasions. The vulnerability scanner scans daily and gives us daily reports on internal systems. #### Cons The setup for the IDS/IPS and vulnerability scanning setup and customization is deeply complex. I wish it had more simplistic options for the more common setups and saved the complexity for higher end. --- ### Best security tool - Overall rating: 5/5 - Reviewer: Paul A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For security purpose this is the best tool, it tracks all the information and triggers alerts when something is not right. Its easy to use and user friendly. #### Cons No complains, every time they perform upgrades and add new features on the application. --- Showing 1 - 2 of 2 Reviews ## See what companies are saying about Software Advice