Acuity Scheduling vs ClassBug

RATING:

4.8

(5591)

Acuity Scheduling has 5591 reviews and a rating of 4.78 / 5 stars vs ClassBug which has 12 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5591)
4.7 (12)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 23, 2024
November 23, 2023
Pros/Cons
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
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  • Pros

  • They do have a portal available, so it is nice that our dancers are able to cancel membership without having to reach out to us.
  • I began utilizing this since I required my studio to have the option to take robotized installments every month. This has saved me a great deal of time.
  • Cons

  • Worst Reporting I have ever seen in a product - mismatched data and they don't give you full access to the data you need.
  • TERRIBLE class management - cannot see a holistic view of the class (such as how often has this student attended and are there any future make-ups/trials in the future).
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos