The worst experience ever had with a CRM company and i have used the majority of platforms.

Its a nice software that will help you to sell tickets as a small activity operator and save work.

Customer care totally anbandoned me, they organise the call in order to show me the product. They never called me but they send me the first invoice.

Quite complex: when we started we did not oversee all funtions and were a bit lost. But their customer service is super-helpful.

Easy to use & the staff is very helpful ,, we had online meeting with the staff, that was really helpful.

I am now in a very frustrating email conversation with them to try to get rid of this annoying invoice.

I like most the flexibility. However sometime it would be cool if feature requests would be decided quicker.

Bad customer service, lack of functionalities re resource management.

The service and the support that bookingkit guarantee. All the people I have speak with are very friendly and with a professional attitude.

The customer is not worried to use it and they are sure about the product. You can have your personal instrument to work, without any problem.

But the best part is the interface for your client. At the moment, it's the best you can get with this kind of tool.

Very easy to integrate to other platforms and mostly the function is 100% perfect. For customers also for me and my business.

Since we use Bookingkit there is no confusion or disorder in our reservation system.

It has everything the client need to feel comfortable with the ticket purchase: great design, several payment options, safe environment. Also the bookingkit team can customize according to your needs.

I started with bookingkit because they have a great checkout UX for our site visitors. They are very friendly when you start and they will help you a lot.

The software has a good looking and  clear  customers friendly front. As well the back office is easy to operate for staff members.

Very good booking system, really smart and easy to use with the telephone.

Been in contact with customer support many times and they always were fast and helpful.

Usually if something like this happens already during the trial phase, one can imagine what happens if you are a real customer.

Bookingkit is easy to use and have the most Functions for the money.

Unable yet to set a minimum number of person for an event to take place (if one person on the event I have to cancel myself).

I save a lot of time and money, my customers enjoy a great comfort.

Bookingkit has no function to block dates with no costs.

It's a powerful tool and the support is unbelievable good.

Relatively easy to handle after getting the introduction from the very helpful custmer service team. A lot of helpful features like voucher integration.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Euro

bookingkit is an online booking management solution that helps tour and activity providers bring their business online, while also managing and marketing their bookings. The solution caters to any business which offers a service within the leisure industry, from tour guides, to museums, to water sports, to escape games.


bookingkit helps its users generate PDF invoices, manage day-to-day scheduling operations, and automatically sync availabilities in real time. The solution supports payments via bank transfer, PayPal, credit cards, coupons, and cash.


The channel management module helps users list and push their services on different channels including TripAdvisor, GetYourGuide, mydays, and dozens more. The suite is completed by various analytics features that help vendors make quota adjustments and offer specific deals to customers to maximize their output. The bookingkit platform can not only be used on desktop but also on mobile with a native app for both iOS and Android. 


Services are offered on a monthly subscription basis that includes support via phone, live chat and through an online help desk. 



LongDescription

Electronic Payments

Payment Processing

Group Registration

Confirmation/Reminders

Reservations Management

Online Registration

Attendance Tracking

Refund Management

Recurring Appointments

Gift Card Management

Class Scheduling

Calendar Management

Room Booking

Attendee Tracking

Data Import/Export

Promotions Management

Itinerary Creation

Customer Support

Multi-Location

Onsite Registration

Booking Notes

Contact Management

Multi-Currency

Rate Management

Online Payments

Enrollment Confirmation

Vendor Management

Third Party Booking

Credit Card Management

Marketing Automation

Pricing Management

Real-Time Updates

Website Integration

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Attendee Management

Package Creation

Class Management

Group Reservations

Automated Scheduling

Calendar Sync

Event Registration

Billing & Invoicing

Event Calendar

Multi-Language

Website Management

Discount Management

Central Reservation System

Activities Booking

Facility Scheduling

GDS/OTA Integration

Supplier Management

Appointment Management

Client Management

Staff Management

Quotes/Estimates

Point of Sale (POS)

Appointment Scheduling

Multiple User Accounts

Inventory Management

Search/Filter

Web browser (OS agnostic)

StarterKit: €49 / month

Our StarterKit includes the essential tools for tours and activities providers to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue.

- Online Payment Fee: 3%
- Booking Fee: 3%
- Ticket Fee: €0,50


BusinessKit: €99 / month

Our BusinessKit is ideal for providers with a more complex administration system, which requires a software that will help you handle a growing amount of international bookings and reservations from one centralised platform.

- Online Payment Fee: 3%
- Booking Fee: 2%
- Ticket Fee: €0,50


ProKit: €499 / month

Our ProKit is for those who require dedicated, personalised support, advanced booking flexibility and the ability to manage multiple sites and hundreds of daily visitors internationally.

Further details provided upon request.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

bookingkit

In Person

Live Online

Webinars

Documentation

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Employee Management

Purchase Order Management

Barcode/Ticket Scanning

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Transaction History

Wait List Management

Attendance Management

Customer Accounts

Customer Database

Payroll & Commissions

Costume Management

eCommerce Management

Template Management

Scheduling

Assessment Management

Email Templates

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Mobile Access

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Client Profiles

Reminders

Time & Expense Tracking

Event Management

Customizable Templates

Visitor Management

Mobile App

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

bookingkit vs Mindbody

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