Revelation School of Dance Review of Class Manager

This software is really easy to use. Its make the admin side of my business so much easier particularly when it comes to invoicing. The best part of Class Manager is the extremely helpful staff. Any problems that arise are resolved that day and somebody is always on hand to help. In a world of pre-recorded messages and company’s wanting you to email through with queries Class Manager is a breath of fresh air. Being able to pick up the phone and speak to one of their representatives who are so happy to help is worth every penny. Class Manager is excellent for Dance schools as you can do everything from registers to invoicing. I recommend them constantly to all of my dance teacher friends. They are also always to keen to hear opinions and suggestions from their clients.

Pros

Personally being able to pick up the phone and have somebody answer any questions straight away. The staff are so friendly and happy to help.

Cons

Honestly don’t have a bad word to say about this software.

Best decision we could have made!

Class Manager made our customer/student management a lot easier, quicker and more reliable. We can really manage most of our tasks from within this system which also means all info is in one place and therefor always current. Initially, we did not see how moving away from Excel spreadsheets would open a whole new world for us, but it really did! Also, we can have more than one person working "within the system" at the same time without data corruption - try that in Excel!

Pros

Having outgrown Excel Sheets, we were looking for the best solution for our theatre school. Originally, we were a bit hesitant because we were early adopters and are using Class Manager from abroad (Germany). However, neither proved to be problematic. Class Manager has been very easy to set up, it works very intuitively and should you encounter any issues (which in our cases have been mostly user generated issues), provides top notch customer service - very quick and efficient. Whilst we thought that value for money has been great initially, a lot of new features have been added on a regular basis without increasing pricing - which makes value for money extremely great! We found that requirements for the use of a tool like Class Manager very dramatically from user to user. Some of the newer features we did not use, but one of the things we find very useful is that you can simply "hide" those features making the backend as complicated as you need but as simple as possible.

Cons

No complaints at all. The Class Manager team even helped us import our data from good old Excel!

Class Manager

Easy invoicing makes life simple, dashboard is good for a quick overview of the income and outstanding debts. Although limited the email messaging is a simple way of getting information out to customers.

Pros

Covers the essentials required for the administration of a dance studio - invoicing, timetabling, contact info and email messaging. Its very well priced compared to other software that offers similar functions.

Cons

The platform is still developing with new features being added all the time. Navigating the software can be cumbersome at times - shortcuts would help with some aspects. However the developers are happy to listen to suggestions and improvements are being made all the time

An easy to use and ever improving system

Excellent customer service. Excellent value for money. We looked around at many other platforms and before we heard of Class Manager were going to set up LoveAdmin - until the customer service we received was atrocious and luckily we found Class Manager. The team have been helpful and instructive from day one, and you certainly aren't forgotten about as a customer once you've signed up.

Pros

I like the ease of use of the software and its layout - things are where you expect them to be. It is an attractive looking interface from both customer and client point of view. There are many good features to the software and it is excellent value for money. I like the functionality of the registers, having all the information in one place on a system such as this is much more professional and easier to administrate as a manager and the dashboard is great for an overview of the business.

Cons

There is nothing that I like 'least' about the software. I am really impressed that every recommendation that we have made to improve the functionality or recommendations from other users is considered, addressed and ultimately put on the list of things to improve. These include GoCardless integration for monthly invoicing, a text message system and being able to download reports on classes, number and finances.

Excellent software with exceptional customer support!

Excellent, their customer service is exceptional. Even with the time difference (I am in Australia and the support team is UK based) I find the responses prompt and efficient they follow up on issues as well to ensure all has been resolved. The overall branding, ease of use, customer support, and parent portal makes Class Manager an excellent system for dance schools. After the initial set up it, it will save you hours in admin time.

Pros

The overall interface of Class Manager is a simple easy to use menu option. The main menu homepage has a snapshot of the day's lessons, outstanding invoices and upcoming events/birthdays. Invoices are easy to bulk generate and simple to view send and track, for the user they are clearly itemized and easy to read. Class rolls are clear and easy to mark, children only need to be marked if they are absent which is a huge timesaver.

Cons

Initially, Class Manager lacked quite a few basic features needed to operate a simple roll system for a dance school. However, in the 9 months I have been subscribed to Class Manager almost all features have since been added, many thanks to their excellent support team. There are still a few minor things that could be improved, such as adjusting invoices after they have been generated (it is possible but quite involved), additional payment options to allocate a payment too. I also found the initial set up of classes very tedious, however, once created seasons can simply be copied to the next which saves a lot of time. Some feedback from staff is it can be hard to mark rolls after the day of classes, by this I think they mean that they have to manually search for the class within the system. Perhaps a setlist of each employer's classes to easily refer back to would be a solution to this issue. Lastly, for parents who are paying invoices off in installments, they cannot see the amount remaining from heir end only the total amount that was outstanding. This creates a lot of additional admin time for the administrator.