About Class Manager

Class Manager is a cloud-based class administration solution designed to help dance studios, gymnasiums and swimming, martial arts and tennis clubs streamline processes related to billing, invoicing, email tracking, online registration and more. Administrators can configure access permissions for staff members, view class schedules on a calendar and accept payments via credit/debit cards, cheques, bank transfers and cash.

Class Manager allows dance studios to communicate with clients via text messages or email and maintain a record of class attendance by adding custom absence reasons. The online portal enables customers to manage data, payments history, billing and online registrations on a unified platform. Additionally, swimming clubs can cre...


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Supported Operating System(s):

Web browser (OS agnostic)

165 Reviews of Class Manager

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(130)

130

4 stars

(33)

33

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 165 results

June 2020

User Profile Picture

Jennifer from Revelation School of Dance

Verified Reviewer

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Revelation School of Dance Review of Class Manager

This software is really easy to use. Its make the admin side of my business so much easier particularly when it comes to invoicing. The best part of Class Manager is the extremely helpful staff. Any problems that arise are resolved that day and somebody is always on hand to help. In a world of pre-recorded messages and company’s wanting you to email through with queries Class Manager is a breath of fresh air. Being able to pick up the phone and speak to one of their representatives who are so happy to help is worth every penny. Class Manager is excellent for Dance schools as you can do everything from registers to invoicing. I recommend them constantly to all of my dance teacher friends. They are also always to keen to hear opinions and suggestions from their clients.

Pros

Personally being able to pick up the phone and have somebody answer any questions straight away. The staff are so friendly and happy to help.

Cons

Honestly don’t have a bad word to say about this software.

Reasons for Choosing Class Manager

The training session for site sold it for me. It was so helpful and easy to use.

April 2021

Julie from Twisters Community Gymnastics

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great product for sports clubs

Excellent service would highly recommend. with regards to cost - we as a company like to know how much we are paying each month. with many similar companies they are taking a percentage, therefore, the more you earn the more they earn and you can end up paying a high cost for the program.

Pros

Pros; easy to use, easy to move around the program. covers all of the needs of the business. customer friendly. Having the additional videos to help with any issues is also helpful. The customer service is fantastic. They answer quickly and are knowledgeable. They also take on board any ideas or suggestions and add these to the program.

Cons

As a previous database programmer, I find I want more complex software reports - although this is not necessarily a Con as I always put my ideas forward which they take on board for the future.

Reasons for Choosing Class Manager

I felt that Love admin was centred around large organisations and I would end up paying more for the product in the long run.

Reasons for Switching to Class Manager

the old software couldn't cope with my needs and they did not appear to want to upgrade to the customers needs.

June 2020

Carol from Southsea School of Dance

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

June 2020

Class Manager

Easy invoicing makes life simple, dashboard is good for a quick overview of the income and outstanding debts. Although limited the email messaging is a simple way of getting information out to customers.

Pros

Covers the essentials required for the administration of a dance studio - invoicing, timetabling, contact info and email messaging. Its very well priced compared to other software that offers similar functions.

Cons

The platform is still developing with new features being added all the time. Navigating the software can be cumbersome at times - shortcuts would help with some aspects. However the developers are happy to listen to suggestions and improvements are being made all the time

Reasons for Choosing Class Manager

Half the cost

Reasons for Switching to Class Manager

Half the cost.

June 2021

Miranda from Perform-Ability

Verified Reviewer

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

The BEST studio management software we have used!!!

The team are fantastic - I highly recommend Class Manager to all of my studio owner friends.

Pros

The customer service! The team at MCM are always so quick to respond if I have a question about a feature or need assistance. I love that they are also always reaching out to ask us studio owners what we would like to see in the next update. Feels like we are a part of a team, not just a customer. Our internal admin staff, teachers and clients have all said that MCM is by far the best software we have used. They all love how user friendly it is.

Cons

It is hard to think of one really... perhaps being able to edit an invoice after it has been sent without the need to create a new one.

April 2021

Nicola from Halesowen Dance Academy

Company Size: 1 employee

Industry: Leisure, Travel & Tourism

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Efficient product, outstanding customer service and support

A professional product that is saving me hours of admin time. Anything that reduces my admin time is a definite positive. My overall experience since joining Class Manager has been positive, supportive and professional.

Pros

Takes a little set up but there is so much support from the CM team on hand to guide you through the process. This product has completely streamlined the admin work for my business. All my customer data and registers are at my finger tips and invoices can be compiled and sent out easily and professionally. I finally have an admin system I am proud of! It makes my workload easier and feedback from my customers has been positive. The advantage is that I can track customer payments which going forward will make such a difference. My customers can always log into their own version of the portal which is a big advantage. The support from [SENSITIVE CONTENT HIDDEN] and the Class Manager team is second to none. They are always on hand no matter how daft my question seems! Fantastic on going customer support.

Cons

I can honestly say that I haven’t found any major drawbacks. The Class Manager team are always working on new developments and are really honest and open to suggestions for improvements.

Reasons for Choosing Class Manager

I liked the fixed price for CM at a time when my studio wasn’t even open. I booked an extended into duct ion with a couple of companies but I was most impressed with CM.

Reasons for Switching to Class Manager

Admin was becoming too time consuming. Class Manager was recommended to me so I started with the free trial and continued from there.