About DanceBiz

DanceBiz is designed to help dance studios streamline class management, invoicing and payment processing operations. It offers a staff management module, which enables administrators to capture and store employees’ details in a centralized repository, provide role-based access to users and generate time tracking reports.

It allows professionals to capture and store customer details in a centralized repository and handle student registration and class scheduling activities. Features of DanceBiz include attendance tracking, billing, communication management, analytics and more. Additionally, employees can share announcements, newsletters and promotional content with customers via email.

DanceBiz facilitates integration with numerous third-party applications...


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78 Reviews of DanceBiz

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(58)

58

4 stars

(19)

19

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 78 results

February 2019

User Profile Picture

Jordan from Theatre Dance Academy

Verified Reviewer

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

One stop shop for your CRM needs!

It's our one stop shop - so much so I actually have 4 accounts. This is for a business cleanse reason as each location requires a different set of information. I'm setting up another slightly unrelated business too and this software would be perfect for that business as well.

Pros

The ease of use - it's really simple, even if you're not the most technical, it's certainly something for everyone and every business. From reporting, generating invoices and taking payments to keeping my customer database clean, this system does it all.

Cons

Hard to say really - I've not found any fault with it so far. It's improved on a regular basis and it's functionality improved a lot so if you ever find something you're not too happy with, within a few days, it's been updated.

May 2021

Eleanor from EBA Performing Arts

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

I wish I'd used DanceBiz years ago!

DanceBiz has consolidated my administration and made the day-to-day running of my business so much smoother and less stressful. I have tried other software, and found danceBiz to be much easier to use and visually a lot clearer. The support team - [SENSITIVE CONTENT HIDDEN] especially - have been AMAZING. I ahve been supported every step of the way and am so grateful for the team's help.

Pros

With a full-time teaching workload and a young family, administration was becoming overwhelming. DanceBiz has allowed me to streamline my administrative tasks and view everything in one place - it is so accessible and easy to use. My company teaches Dance and Drama at 5 venues, and I found it difficult to find software that could adapt to my company's business model, where over 100 students are on a rotating timetable, taking different lessons at different times on different days each week. DanceBiz was the only company who said they could help me with this - their team have supported me brilliantly throughout my integration onto their system, and I am now invoicing with ease and my teachers have easy access to online registers. I cannot recommend DanceBiz highly enough!

Cons

Any problems I have encountered, DanceBiz have been able to help me with. The only things I would change if i could would be to have more choice over my invoice template - I would like more features so I could have a template more bespoke to my company.

Reasons for Choosing DanceBiz

DanceBiz found a solution to all my problems - the support available was my main reason for choosing DanceBiz - thank you Nichola and Christine!

Reasons for Switching to DanceBiz

Class Manager unfortunately could not adapt to my business model, which heavily relies upon a rotating timetable of classes that change day and time each week.

July 2019

Maria from WhizzDance

Company Size: 1 employee

Industry: Performing Arts

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

July 2019

My thoughts

- I had a huge issue with it not linking properly with Xero when I first set it up which caused great stress. Everything seems resolved now. - Customer service team is excellent with problems particularly the ladies. - Sometimes you are sent the instructions to 'figure out yourself' which is annoying after paying so much per month

Pros

- Linking registers to invoices to Xero - Incredible customer services - Great to have everything in one place - App is amazing

Cons

- I know it's not all about looks but I look at it every day and every day I think I hate the way it looks. It's like looking at an old computer. - You can't rearrange order of items on the invoices once on - Despite the amazing customer service, I think the service is very costly and I am exploring cheaper options that provide the same service - The register print out is also very ugly. Other software products provide a much nicer register layout. - When invoicing, you can't remove certain people when to a group. For example, resending information about an event but I have to send to everyone including those signed up for it. (You can, but you manually have to go through the email addresses to delete it which is tedious.)

Reasons for Choosing DanceBiz

At the time, there weren't better products but I do believe there are cheaper alternatives that are just as good which I am exploring

May 2019

Rachael from SUPERSTARS

Company Size: 11-50 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

ThinkSmart software changed my business and started MAKING me money

A constant problem for a business owner is time - and Dancebiz gives you so much time back! A one stop place with enrolments, customer files, attendance histories, multiple access (so each staff member can access roles and mark them individually). Automated invoicing - LIFE changing after spending years manually typing up individual invoices and then not knowing if they were ever even paid - DANCEBIZ helps me MAKE money! The added features eg; texting on birthdays, sending clients direct notifications has taken my business to the next level, making us look sharp, on the ball and professional all the while still staying personal with over 600 students. I LOVE that I talk to an Australian on the phone EVERY time I call and also that the software company is continuously evolving and developing the program so I know my services to my own clients just continue to get better and better thanks to their hard work in developing the best program on the market.

Pros

The online enrolment system that then works together with customer profiles to create automated invoices. This saves time and staffing costs that were otherwise being spent on a job that could be automated. People are able to enrol into the chosen class via online website BUT STILL then having personalised human contact immediately from us with a customized email reply. Another fantastic feature is being able to email or text at the click of a button to a filtered/selected audience. The advantage of being able to integrate across to Xero is another timesaver for the business and makes us money in the long run as we are able to have an up to the minute gauge on where the business is sitting financially and what money is owed. The invoice features are easy to use and the ease of being able to add late fees to overdue invoices or additional items (either to an individual invoice or as a bulk to a group) makes it easy to charge clients fast and simply. The integration of the direct debit systems also means less time on the 'books' for our staff trying to chase money when it's all being done at the back end for us. At concert time, the convenience of being able to plan a concert and it's timings and what children are in each dance thru this program once again is another time saver, allowing our staff to easily input their classes and information for all other staff to be able to see. The value for money with this ever growing and developing program is outstanding!

Cons

There is nothing directly negative about Dancebiz's program within the regulations of Australian systems and law. When there is something that Dancebiz "can't do" it is usually because there is a larger rule in place that stops the program from being able to have it. So I focus on all the positives it has to offer and usually find a way to manage the challenges, knowing even if I was using another program I couldn't have that feature anyway.

Reasons for Choosing DanceBiz

I chose DanceBiz as it was based in Australia, when I emailed or called I spoke to an Australian, my needs were met by the program and if I had a question - it was answered quickly and solutions were sort after if something needed to be amended. Back when I started with DanceBiz I was after a one stop shop so that I knew all my administration needs were in one place and that's what I continue to love about DanceBiz.

May 2020

Bianca from Bebe Ballet

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

DanceBiz does almost everything you need!

It has been really easy to start with DanceBiz and the team are always very helpful. Usually I ring [SENSITIVE CONTENT HIDDEN] and she doesn't make me feel like an idiot when I make a mistake and don't know how to fix it.

Pros

I love that the information is all stored in one place: class info, contact info, invoices etc. I can easily email/phone/sms families either individually, as a class or entire school or year level.

Cons

Sometimes it feels a little clunky but it's very user friendly. I don't find the "help" feature that helpful so I need to contact you guys when I have an issue - however it gets dealt with very effectively. I have used your old/vintage YouTube videos and I'd probably prefer these to be updated.

Reasons for Choosing DanceBiz

Jackrabbit - looked like it offered more BUT it looked really complicated PLUS I liked how you guys were in Australia. Not that I've ever been to your office, but I think as an Australian you understand our needs more - especially with the GST side of things.