They will walk me through anything. There are a few troubling spots in the customer interface.

Trust me when I say I scout out all the time and have yet to find something as good as or better. These guys are the best in the business and we have been very happy with them every step of the way.

Training takes too long. Customers complaint that class list is difficult to read as they are not alphabetical.

I like the interface and how clean it is to get to where you need to go. I also really enjoy the kiosk features.

We are super happy that we decided to switch to I Classpro. Great customer service and very open to suggestions on changes to help streamline functions.

So far the experience has been very positive. Again, it's easy to use and is a great asset to class organization, taking roll, recording future absences and utilizing notes.

I love that this product is constantly coming up with different updates and changes to make the software better and more user friendly.

What I like most is how effective it is to manage the records, content, among others, in a simple way. The appearance is very clean and attractive.

The cost is high for a small business like mine. The customer service is very good and that means a lot.

The lack of customization is frustrating. We have unique needs as an organization because we are a nonprofit serving underrepresented groups.

We have had great customer service. They always help out in a timely manner and are very friendly.

We love how easy it is to use. And when we do come across a difficulty or question, Iclass answers very quickly to help us solve it.

Missing some key features. It also has a lot of functions that no one knows how to use or what they are for.

Automation and comprehensive package for my school. The software is designed specifically for the needs of an education program, so it’s a perfect fit.

The ability to keep parents in the loop while sending certificates and track the children progress is awesome. Having the time clock, calendar, management tools for users is a huge plus.

Very easy to use for both employees and our customers. Love the ability for parents to change classes on their own.

It is user-friendly, and if there are any uncertainties, the customer service is great and very helpful.

To me  iClassPro is perfect for Great for class management. I also like how it is improving and adding features which is great.

It's fairly simple and clean to use. Mostly good customer interaction and they do a great job of communicating new features.

I hate that you have to use a keyword all the time to process reports. Should be able to have a selection during registration on how they heard about the program, excel spreadsheet for all reports.

I like the way it is integrated with the coaches roll sheets and skill charts. I also love that it is a live system that parents can enroll through from home.

The software is visually appealing, integrates nicely with my own website, and is easy to use.

We have loved all that it has to offer. We have been with 3 other companies in the past and this is by far the best priced, and has the greatest features.

I love that this database is online, and easily integrated into all my customers busy lives.

A real person will answer the phone and walk you through any issues quickly and as frequently as you need. This is super helpful as a new business.

It allows me to run efficiently and professionally. The cost is reasonable and the processing fees are good.

As a small business owner, this is an affordable solution to help me run my business. The functionality meets my needs and there are more functions I can take advantage of as my business grows.

I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.

The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.

I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.

That it helps me attract clients, the ease of setting it up and your customer support is amazing. The web design and logo team are wonderful and efficient.

Vagaro hands down offers the best product for the money with additional features than most that allow for things like customizable memberships and rewards programs.

If an error is made in the transaction, the program is not allowed to cancel.

The software was very computer friendly also you customer supports was there to answer all my questions in a rapid response time.

So now am stuck with used pay desk that i paid full price for it. Looking for another provider i am done with Vagaro very soon.

Easy and super clean organized all of process manage appointment checked out. So kind like smart assist.

I switched over to Vagaro from MindBody Software and I am super glad I did. I have just about everything I need in one place that allows me to run my business seamlessly.

In terms of functioning there are glitched and We he Customer service is Terrible at giving the right advice.

We love how VagARO CONTINUES  TO UPGRADE AND INTEGRATE MORE FEATURES THAT ARE VALUABLE TO RUNNING OUR BEAUTY BUSINESS.

I love the compliments I receive from my clients because the ease of use and all the information I can provide to better prepare clients for their appointments.

We also love the fact that we have the app on our phones so we have the ease of having our schedules no matter where we are during the day.

I love pretty much everything about this software it is so easy to use and navigate. Simple yet it covers all aspects of what you need.

It's building it's features which is great. It's great for a business just starting out.

When this happens you do have the option to enter in card information manually, however you are charged extra for it which is another con.

I like that I am able to personalize my site however I’d like. It’s very helpful in creating websites and pretty much self explanatory when browsing thru all they have to offer.

Easy to Pull up on my Phone or P.C. Easy to checkout and Update Clients , Easy to build a Database, pretty easy to email right from a Clients Profile.

I have really enjoyed processing with Vagaro and the user friendly interface. I also love how my clients get emails and text reminders before their appointments.

I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.

Easy to use for me and my clients. They love the reminders and I love that all my salon information is in one location.

So completely useless for my business and a total waste of time trying to set up. This should be a big warning before you sign up.

NOTES:  I like this section it's comprehensive to different professions. The medical note section is helpful for massage therapists and other medically oriented professions.

Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn.

Very poor I feel ripped off by their illegal refund policies. They ripped me off for $700 even though I never once used the service.

The price point is great. I love the ability to do payroll, run reports and credit card processing all in one place.

Like I mentioned before they have such amazing support, and training videos, and how to articles. It's incredibly user friendly.

I loved the marketing tools. The website builder and the access to easy use SOAP notes is what sold this to me, in addition to the pricing.

I like the ease of use, the scheduling and the integration of Zoom.

I am enjoying my experience and happy there is a software that takes care of the basic yoga studio needs at a great price.

Forced to have to buy gift cards that are expensive to purchase through them. Charges for the visa use was more expensive then my bank charges.

There was no comparison. My favorite things about vagaro is the amazing customer service, ease of use, and the ability to use on both desk top and mobile devices.

Sometimes the card reader doesn't connect which is really frustrating because then I have to enter the credit card information by hand and get charged more. That's extremely frustrating.

It is easy for me to use and I do enjoy the lay out of it all. Customer support is great as well.

I love how easy it is to manage my accounting through Vagaro. Booking and Merchant services are easy and affordable.

They continue to update and improve it all the time, and have very good live customer service, which is so important when there is an issue that needs immediate attention.

Sometimes it's difficult to find what I'm looking for. That can be frustrating when I'm with a client.

They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.

I also appreciate being able to see my stat's for the month and year. It's a great help for taxes.

Seems to be pretty user friendly and I'm still learn the ins and outs but for the most part I am enjoying it. Would recommend it to other users.

I love that it is easy to navigate. Also very nice I can do everything pretty much from my mobile device.

The websites we can create are professional and super easy to create. Add ons like shopping cart to your website are inexpensive and easy to turn on/off at any time...I have done so, many times.

The only dislike is that we can not add the pets name.

US Dollar

iClassPro is a cloud-based business management solution for midsize and large studios with features such as class management, attendance management, staff scheduling and online payments.


iClassPro features class scheduling, which allows students to schedule their classes online. When a class booking is made, it reflects in trainers' calendars in real-time. The solution also features a mobile application for iOS devices where students can sign in and mark attendance. The app allows students to make online credit card payments for class fees and merchandise purchases. iClassPro features automated email and text messages which allow users to manage marketing campaigns and student communications.


The solution features website integration which allows users to add pre-formatted buttons to patent websites by pasting the HTML code in the website code. iClassPro is available on a monthly subscription basis that includes support via email and through online knowledge base and FAQs. Support via phone is available during business hours on weekdays.



LongDescription

Employee Management

Leave Tracking

Parent Portal

Enrollments/Onboarding

Electronic Payments

Payment Processing

Mobile Alerts

Time Tracking

Activity Tracking

Progress Tracking

Online Registration

Credit Card Processing

Skills Assessment

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Refund Management

Registration Management

Class Scheduling

Calendar Management

Activity Management

Attendee Tracking

Workstation Tracking

Scheduling

Self Service Portal

Onsite Registration

Contact Management

Self Check-in/Check-out

Student Management

Mobile Access

Online Payments

Skills Tracking

Membership Management

Marketing Automation

Client Portal

Real Time Notifications

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

Class Management

Push Notifications

Event Management

Event Registration

Team Management

Billing & Invoicing

Event Calendar

Customizable Branding

Facility Scheduling

Reporting/Analytics

Online Punch Card

Contact Database

Progress Reports

Employee Scheduling

Online Time Clock

Payroll Management

Client Management

Staff Management

Point of Sale (POS)

Member Management

Multiple User Accounts

Inventory Management

Web browser (OS agnostic)

iClassPro offers a free trial for 30 days, after which the software is available at $129 per month per location.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

iClassPro

In Person

Live Online

Webinars

Documentation

Videos

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing.


Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones.


Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. Customers can also create personalized profiles with their contact information, booking history and feedback. Users can keep records of their customer service histories and generate customizable reports with graphs and charts to track business performance, customer retention and more.



Treatment Planning

Patient Records Management

Customer Surveys

Faculty/Staff Management

Barcode/Ticket Scanning

Committee Management

Recurring/Subscription Billing

Practice Management

Application Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Charting

Customer Mobile App

Referral Tracking

Task Scheduling

SSL Security

Before & After Pictures

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Calendar/Reminder System

Invoice Management

Timesheet Management

SMS Reminders

Team Calendars

Sport Coaching

Customer Database

Recurring Appointments

No-Show Tracking

Gift Card Management

Payroll & Commissions

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month


iClassPro vs Vagaro

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