Opus1.io
About Opus1.io
Opus1.io Pricing
Starting price:
$98.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Opus1.io
1 - 5 of 15 Reviews
Kyle
Music, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
I switched my music school to opus1 and grew by 55% in the first year.
Fantastic. The migration was so smooth and seamless. The team over there offered amazing support and infrastructure to allow us to begin operating fast.
PROSIt has given us a system to push growth while minimizing administrative demands. As a business owner it gave me the confidence to scale and add new services, knowing we had the operational system to handle the growth. Growing by 55% in 2023 would not have been possible if not for Opus1. I love using it and it's simplified and solved all of the admin headaches I used to endure. I doubles my team end of 2022 and that process exposed the failing systems we had. The transition to opus1 solved it all and I'm so pumped about it still. I also love all the metrics and financial dash boarding so I can keep track of the pulse of the business.
CONSGroup class segmentation could be improved a bit but it's a small point. The pros are so outrageously high that it doesn't really matter too much.
Reason for choosing Opus1.io
It was the clearly superior and modern product. Hands down. Teacherzone seemed out of date and over saturated with unnecessary features.
Reasons for switching to Opus1.io
Acuity had really limited options for membership and subscription scheduling. Their system was not set up to work for music schools. We also had so many spreadsheets necessary to manage the admin build up with Acuity. All that's gone now with Opus1.
Vendor Response
Thank you for sharing your incredible journey with Opus1.io. We're thrilled to hear about the impressive 55% growth your music school achieved in the first year! Your pros list perfectly encompasses our mission: to empower growth while streamlining administrative tasks. We're delighted to have provided the confidence to expand your services efficiently. Your endorsement of our metrics and financial dashboards reaffirms our commitment to comprehensive solutions. We're so pleased to hear that our support team made your migration smooth. Thank you for choosing Opus1—we're honored to support your music school's success.
Replied April 2024
Gabriella
Fine Art, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Opus keeps improving with time!
Like I said above, they listen to their users and accommodate. Opus has only gotten better with time!
PROSI love the support they give us, the automation you can set up and the fact that they are constantly improving their program every month. Things that used to be "I wish Opus could..." have come true as their developments continue to turn out.
CONSThis is my second review because I have been impressed with how well Opus listens to their customer needs makes the necessary developments for their users. Even with the things that "I wish Opus could do" I feel confident that if I voice my "wishes", they will be taken into consideration along with everyone else's and the improvements will eventually come.
Reasons for switching to Opus1.io
My Music Staff did not have the automation and tracking that Opus has.
Vendor Response
Thank you for sharing your experience with Opus1! We're thrilled to hear that you've noticed our continuous improvements and that you appreciate the support, automation capabilities, and ongoing development efforts. Your feedback about the evolution of Opus resonates deeply with our commitment to listening to our users and enhancing our platform to meet their needs. We're delighted to have addressed your previous "I wish Opus could..." moments, and we're dedicated to continuing this trend of improvement. It's also heartening to hear that you feel confident in voicing your suggestions, knowing that they will be considered alongside others' feedback. Rest assured that we prioritize user input in our development roadmap, and we're grateful for your contributions to making Opus even better. Thank you for being a valued member of the Opus community. We look forward to continuing to support your success and delivering even more enhancements in the future.
Replied April 2024
Anu
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Why Opus1.io works well for our organization
Really enjoying it, and find it useful to manage many aspects of operations.
PROSIt is a multifaceted and the ability to communicate with families through the same tool is important to help achieve excellent customer service.
CONSThere are glitches like there would be in any program. Items like online attendance not being marked after taking batch attendance. If two appointments are being booked for the same time slot, and they are within a few minutes of each other, a double booking happens.
Iris
Music, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Perfect for Large & Growing Studios - By FAR the BEST software we've experienced!
I wish we would have found Opus1 sooner! This software has been a lifesaver for our studio and helped us take our studio to the next level. Our team can count on the software to do the leg work so that we can focus on the studio/student experience that our brand is known for. Our booking headaches are gone! We look forward to working with Opus1 for years to come.
PROS- Automations are a GAME CHANGER. Our team used to spend hours on manual follow ups on trials and lessons. No more! Opus1 automates the hardest parts of our day to day tasks, freeing us up to enhance our customer experience. - Reporting is Robust! I love the ability to drill down to specifics, and Opus1 reporting allows me to easily get into the nitty gritty that numbers geeks enjoy. - Customer Service is NEXT LEVEL AWESOME! We were with another well known software prior to moving to Opus1 and for 7 years they refused to listen to our needs and even attempt to understand why/how their software missed the mark, they just didn't care, to the point that it would often take a month to even get a response from them. :( Opus1 is there for you in an instant! They listen to us, ask for the use case, and work WITH US to develop workarounds to get us what we need if its not already there and/or actively make plans to help implement the feature you need. - Self-Booking Portal. While most booking softwares have a self-booking option, they don't have the booking optimization that Opus1 offers. This helps ensure that our teacher's schedules are without gaps/breaks between students. The Self-booking Portal also gives us an active calendar view for all prospective students coming in.
CONS- Sales Tax Reporting is terrible...but THEY ACTIVELY ARE WORKING ON IT! - Calendar missing a horizontal scroll bar.
Reason for choosing Opus1.io
Opus1 automations ultimately were the main reason we selected it. While it also allows us to customize the end user experience, the opportunity to reduce time on manual follows and such was the key reason we made the switch.
Reasons for switching to Opus1.io
MyMusicStaff has the WORST customer service ever and is truly built for smaller studios. We outgrew its capabilities and were tiresome of the amount of manual work we had to do to run a successful studio. JackRabbit is sooooo close to being a really terrific software but the reality is, it's not a software for private lessons and using it as such is cumbersome.
Vendor Response
Thank you for your enthusiastic review of Opus1.io! We're thrilled that it has exceeded your expectations and become your top choice among software programs. Your emphasis on its essential features - reporting, self-booking, and automation- is spot on. Should you ever require assistance or wish to share additional feedback, please don't hesitate to contact us. We're dedicated to providing support and enriching your experience in every way possible.
Replied March 2024
Michael
Performing Arts, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Opus 1 is a Game Changer For My Performing Arts Academy
Opus 1 has a robust set of features for running day to day operations pretty much as smoothly as one could want. Their chat customer service is 2nd to none! Implementing Opus 1, with its built in automation features, ease of use, and customer convenience has contributed to enrollment growth and student retention at our studio. I HIGHLY recommend!
CONSReporting features are not well thought through or intuitively implemented. Custom reports, which I would use almost daily, are mostly non-existent. Opus 1 has been making improvements over time, but reporting is still quite lacking. The Opus 1 knowledge base is also extremely lacking. It's very difficult to search and find answers for specific questions. However, as mentioned above, their chat service is extraordinary.
Reasons for switching to Opus1.io
I need a more robust, and scalable platform, with automation to grow and run my Academy.
Vendor Response
Thank you for your wonderful review of Opus1.io! We're thrilled to hear that our platform has helped streamline your operations and boost enrollment and student retention at your studio. Our team is committed to providing excellent customer service and user-friendly features. We appreciate your recommendation and look forward to continuing to support your studio's success!
Replied March 2024