Sawyer vs Virtuagym

RATING:

4.5

(280)

Sawyer has 280 reviews and a rating of 4.53 / 5 stars vs Virtuagym which has 250 reviews and a rating of 3.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (280)
3.9 (250)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 25, 2024
March 26, 2024
Pros/Cons
  • Pros

  • User friendly platform, responsive and helpful tech team, great features for youth program management.
  • I am not a big tech person but I found setting up everything on Sawyer to be very straightforward. I have used other scheduling systems in the past and am so happy that I went with Sawyer.
  • Cons

  • I had it off on one class but not the other. You could say that my error.
  • The widget slows your website down dramatically and the problem has existed for a long time. Customer Service is the major negative with this platform.
Read all user reviews
  • Pros

  • Our studio loves the Community feature of this product to share information, updates, and ease of engagement with clients.
  • The app is easy to use and understand.I really like the flexibility.
  • Cons

  • Clients found it to be a bit wonky at times, and a little confusing to use at times.
  • There are no public phone numbers. You cannot speak with anyone of management level or above to escalate any issues.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos